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USING CONNECTION MANAGER

MultiConnect

®

Dragonfly

TM

MTQ-MNA1-B02 Device Guide

37

Connecting a Device

Before You Begin

Make sure that your device is connected to the computer where Connection Manager is installed.

Set up the device in Device Manager. Refer to

Setting Up a Serial Device in Windows Device Manager

.

To connect your device to the carrier's network:

1.

Open Connection Manager.

Connection Manager automatically detects the connected device, and the

Detect

button on the

Main

tab

changes to

Connect

. If the application cannot detect the device automatically, click

Detect

to initiate

device detection manually.

2.

If you are connecting the device to this computer for the first time, on the

Connection

dialog box, provide

values for the connection settings, such as the dial number and access point name (APN).

You may need to ask the carrier for these settings.

a.

To monitor Internet connectivity, have Connection Monitor send periodic pings to a host, check

Enable keep-alive

and enter the IP address or host name to ping in the

Host to ping

box. For

example, you can enter the host name

google.com

or IP address

8.8.8.8

.

If the keep-alive check fails, Connection Manager automatically reconnects. When the keep-alive
feature is enabled, the Connection Manager's

Main

tab displays the keep-alive check status and

when the last ping response was received.

b.

If your device supports dual carriers, switch the firmware to the desired carrier by selecting the
carrier in the

MNO Firmware

list. For example, if your device can switch the firmware between

AT&T and Verizon, select

Verizon

in the list.

Note:

The

MNO Firmware

list doesn't appear if your device doesn't support carrier firmware

switching.

When you change the carrier firmware, the modem automatically restarts to apply the
selected firmware.

c.

To save the settings, click

Apply

.

You can change the connection settings on the

Connection

tab. The

Dial number

,

APN

,

User name

,

and

Password

cannot be changed after the device is connected.

3.

On the

Settings

tab, select

USB Modem

or

Serial Modem

depending on whether you are connecting a

USB or serial device.

4.

If you are connecting a serial device, provide the serial settings on the

Settings

tab:

a.

In the

Modem type

list, select the appropriate modem type.

b.

For the other settings, provide the values that match the serial-port settings for the device in Device
Manager.

For

Port

, expand

Ports

and notice the COM port number next to the device name. Right-click the

device name, select

Properties

, and find the values for the other settings on the

Port Settings

tab.

c.

To save the settings, click

Apply

.

Note:

Summary of Contents for MultiConnect Dragonfly MTQ-MNA1-B02

Page 1: ...MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide...

Page 2: ...RANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COM...

Page 3: ...2 Power Draw 14 Chapter 4 Antennas 15 Requirements for Cellular Antennas with regard to FCC IC Compliance 15 External Antenna Option 15 Wieson Antenna 15 Antenna Specifications 15 SMA to U FL Cables 1...

Page 4: ...xample Process 25 FOTA Client Example Session Log 27 Chapter 8 Labels 29 Approvals and Certifications 29 Example Labels 29 Chapter 9 Regulatory Information 30 47 CFR Part 15 Regulation Class B Devices...

Page 5: ...40 Serial COM port is not available in the Serial Modem Settings 40 Device is not detected No Device 40 MultiConnect Cell USB Modem is not detected 41 Connection Manager is not working and a device c...

Page 6: ...and developer information S000712 Universal Developer Kit 2 0 Developer Guide Provides information on using the developer board with the MTQ S000610 USB Driver Installation Guide Provides steps for i...

Page 7: ...MTQ MNA1 MECHANICAL DRAWING MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide 7 Chapter 2 MTQ MNA1 Mechanical Drawing...

Page 8: ...MTQ MNA1 MECHANICAL DRAWING 8 MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide...

Page 9: ...Up to 300 Kbps downlink Interface USB Interface Micro 3FF USB 2 0 high speed UART B02 Models Full UART Serial Modem Interface Up to 921 6 Kbps Storage Serial Flash SPI bus compatible serial 16Mb flash...

Page 10: ...teries cells is to be determined in the end product Acceptability of the battery charge circuit for charging specific batteries cells is to be determined in the end product Radio performance may be af...

Page 11: ...ock 16 SPI_CS11 0 3 3V 3 3V I Serial flash SPI CS 17 N C 18 N C 19 N C 20 N C 21 N C 22 N C 23 N C 24 N C 25 SPI_SRDY I 0 3 3V O 0 3V 3 3V I O SPI Ready 26 SPI_MISO 0 3 3V 3 3V I 27 SPI_CS21 0 3 3V 3...

Page 12: ...2 0 40DP 0 5V 57 Electrical Characteristics Operating Conditions Parameter Minimum Volts Maximum Volts Supply Range Vcc 4 35 5 Absolute Maximum Rating Parameter Minimum Volts Maximum Volts Voltage at...

Page 13: ...e for an I O pin VDD 0 4 2 RESET low active input low CMOS port IIO 8 mA 0 99 RESET low active input high CMOS port IIO 8 mA 2 31 1 Guaranteed by characterization results not tested in production 2 Gu...

Page 14: ...ge Duration during Powerup 5 Volts USB only LTE 21 mA 38 mA 238 mA 432 mA 3 87 mC 30 7 mS 5 Volts with Serial Connection4 LTE 21 mA 37 mA 232 mA 440 mA 3 02 mC 31 6 mS 1 Maximum Power The continuous c...

Page 15: ...n specified are strictly prohibited for use with this device The required antenna impedance is 50 ohms External Antenna Option Wieson Antenna Devices were approved with the following antenna Manufactu...

Page 16: ...rough the Developer Board Connectors To connect an antenna to the device through the developer board 1 Determine which SMA connector you want to use for the antenna 2 Finger tighten the antenna to the...

Page 17: ...distance of at least 20 cm from all persons and must not be collocated or operate in conjunction with any other antenna or transmitter except in accordance with FCC multi transmitter product guideline...

Page 18: ...o the offender legal action or both Switch OFF your wireless device when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch OFF your wireless device in hospitals and...

Page 19: ...mplanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI standard This standard allows manuf...

Page 20: ...This could result in damage to the device or harm to users Do not use this device in explosive or hazardous environments unless the model is specifically approved for such use The device may cause spa...

Page 21: ...he device Driver installation instructions for both Windows and Linux are included the https www multitech com documents publications manuals s000616 pdf S000616 available on your prod USB Cable Recom...

Page 22: ...for a host board Access the device s USB interface via pins 6 and 7 of the 40 pin connector Data pins 6 and 7 are in parallel with the micro USB connector on the device There is no connection to pins...

Page 23: ...y power down the device before removing power may corrupt your device s file system To properly power down your device do one of the following options Option 1 1 Issue the AT SHDN command 2 Wait 30 se...

Page 24: ...GETTING STARTED WITH THE MTQ MNA1 B02 24 MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide AT CFUN Note See the AT commands reference guide for AT command details...

Page 25: ...Below is an example of a FOTA process for an LTE cellular module the same steps would work for other LTE devices just using different file names you could implement in your host system You may implem...

Page 26: ...read its contents and take actions based on those contents AT FTPGET firmwarecheck csv h Have host system issue the following command to Telit radio module to determine current firmware file version a...

Page 27: ...Client Example Session Log Example of updated from firmware version 30 00 001 B026 to version 30 00 001 B026_FOTA Tue Jan 09 13 18 18 344 2018 AT GMM Tue Jan 09 13 18 18 437 2018 ME910C1 NA Tue Jan 0...

Page 28: ...3 18 26 861 2018 OK Tue Jan 09 13 18 27 742 2018 AT CFVR Tue Jan 09 13 18 27 750 2018 CFVR 1 Tue Jan 09 13 18 27 750 2018 Tue Jan 09 13 18 27 750 2018 OK Tue Jan 09 13 18 32 430 2018 AT FTPGETOTA 30 0...

Page 29: ...ntain the same specifications Refer to the FCC grant information for details Model Identification The MultiTech model identification allows the carrier to verify the modem as one of its approved model...

Page 30: ...erence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Page 31: ...for satisfying RF exposure compliance The final product operating this transmitter must include operating instructions and antenna installation instructions for end users and installers to satisfy RF...

Page 32: ...below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by h...

Page 33: ...not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 100 PPM Cadmium Cd 100 PPM Hexavalent Chromium Cr 6 1000 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether...

Page 34: ...drivers Note Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail To install Connection Manager and the device drivers 1 Go to https www mult...

Page 35: ...Manager when the installation is finished After the drivers are installed you need to restart your computer if prompted by Windows If using a USB device you can connect the device to the carrier s net...

Page 36: ...Selecting another model may cause your device to work incorrectly or fail f Select your COM port then click Next g Click Finish h Go to Device Manager Modems and confirm that the device is added 6 To...

Page 37: ...hen the keep alive feature is enabled the Connection Manager s Main tab displays the keep alive check status and when the last ping response was received b If your device supports dual carriers switch...

Page 38: ...connected to the carrier s network When connection to the network is established the last signal strength value is displayed View the details for the current connection on the Details tab 6 To disconn...

Page 39: ...tect Connect or Disconnect Signal strength bars and percentage indicator only when connection to the carrier s network is established Note The signal strength is displayed for a serial device only whe...

Page 40: ...o ping in the Host to ping box Connection Monitor will send periodic pings to the host If the keep alive feature fails Connection Manager will automatically reconnect The MNO firmware list If your dev...

Page 41: ...detect a connected device because the required drivers are not installed The most likely cause is that Install the modem drivers was not checked during the installation Uninstall and re install Conne...

Page 42: ...tab 38 Terminal tab 38 troubleshooting 40 uninstalling 38 D device connecting to carrier s network with Connection Manager 37 maintenance 20 device drivers installation for use with Connection Manage...

Page 43: ...equency interference 18 RoHS 33 S safety modem 19 RF interference 18 vehicle 19 shutdown 23 SIM card installing 21 SMA to U FL 16 SMA to U FL cable 16 specifications 9 static 18 s curit interf rences...

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