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MULTICONNECT DRAGONFLY DEVICE GUIDE CAT M1

2

MultiConnect

®

Dragonfly

TM

MTQ-MNA1-B02 Device Guide

MultiConnect Dragonfly Device Guide Cat M1

Models: MTQ-MNA1-B02

Part Number: S000714, Version 1.1

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2020 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non-
infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Trademarks and Registered Trademarks

MultiTech, and the MultiTech logo, MultiConnect, and Dragonfly are trademarks or registered trademarks of Multi-Tech Systems, Inc. All other products
and technologies are the trademarks or registered trademarks of their respective holders.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit

http://www.multitech.com/kb.go

.

Support Portal

To create an account and submit a support case directly to our technical support team, visit:

https://support.multitech.com

.

Support

Business Hours: M-F, 8am to 5pm CT

Country

By Email

By Phone

Europe, Middle East, Africa:

[email protected]

+(44) 118 959 7774

U.S., Canada, all others:

[email protected]

(800) 972-2439 or (763) 717-5863

Warranty

To read the warranty statement for your product, visit

https://www.multitech.com/legal/warranty

. For other warranty options, visit

www.multitech.com/es.go

.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: (800) 328-9717 or (763) 785-3500

Fax (763) 785-9874

Summary of Contents for MultiConnect Dragonfly MTQ-MNA1-B02

Page 1: ...MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide...

Page 2: ...RANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COM...

Page 3: ...2 Power Draw 14 Chapter 4 Antennas 15 Requirements for Cellular Antennas with regard to FCC IC Compliance 15 External Antenna Option 15 Wieson Antenna 15 Antenna Specifications 15 SMA to U FL Cables 1...

Page 4: ...xample Process 25 FOTA Client Example Session Log 27 Chapter 8 Labels 29 Approvals and Certifications 29 Example Labels 29 Chapter 9 Regulatory Information 30 47 CFR Part 15 Regulation Class B Devices...

Page 5: ...40 Serial COM port is not available in the Serial Modem Settings 40 Device is not detected No Device 40 MultiConnect Cell USB Modem is not detected 41 Connection Manager is not working and a device c...

Page 6: ...and developer information S000712 Universal Developer Kit 2 0 Developer Guide Provides information on using the developer board with the MTQ S000610 USB Driver Installation Guide Provides steps for i...

Page 7: ...MTQ MNA1 MECHANICAL DRAWING MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide 7 Chapter 2 MTQ MNA1 Mechanical Drawing...

Page 8: ...MTQ MNA1 MECHANICAL DRAWING 8 MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide...

Page 9: ...Up to 300 Kbps downlink Interface USB Interface Micro 3FF USB 2 0 high speed UART B02 Models Full UART Serial Modem Interface Up to 921 6 Kbps Storage Serial Flash SPI bus compatible serial 16Mb flash...

Page 10: ...teries cells is to be determined in the end product Acceptability of the battery charge circuit for charging specific batteries cells is to be determined in the end product Radio performance may be af...

Page 11: ...ock 16 SPI_CS11 0 3 3V 3 3V I Serial flash SPI CS 17 N C 18 N C 19 N C 20 N C 21 N C 22 N C 23 N C 24 N C 25 SPI_SRDY I 0 3 3V O 0 3V 3 3V I O SPI Ready 26 SPI_MISO 0 3 3V 3 3V I 27 SPI_CS21 0 3 3V 3...

Page 12: ...2 0 40DP 0 5V 57 Electrical Characteristics Operating Conditions Parameter Minimum Volts Maximum Volts Supply Range Vcc 4 35 5 Absolute Maximum Rating Parameter Minimum Volts Maximum Volts Voltage at...

Page 13: ...e for an I O pin VDD 0 4 2 RESET low active input low CMOS port IIO 8 mA 0 99 RESET low active input high CMOS port IIO 8 mA 2 31 1 Guaranteed by characterization results not tested in production 2 Gu...

Page 14: ...ge Duration during Powerup 5 Volts USB only LTE 21 mA 38 mA 238 mA 432 mA 3 87 mC 30 7 mS 5 Volts with Serial Connection4 LTE 21 mA 37 mA 232 mA 440 mA 3 02 mC 31 6 mS 1 Maximum Power The continuous c...

Page 15: ...n specified are strictly prohibited for use with this device The required antenna impedance is 50 ohms External Antenna Option Wieson Antenna Devices were approved with the following antenna Manufactu...

Page 16: ...rough the Developer Board Connectors To connect an antenna to the device through the developer board 1 Determine which SMA connector you want to use for the antenna 2 Finger tighten the antenna to the...

Page 17: ...distance of at least 20 cm from all persons and must not be collocated or operate in conjunction with any other antenna or transmitter except in accordance with FCC multi transmitter product guideline...

Page 18: ...o the offender legal action or both Switch OFF your wireless device when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch OFF your wireless device in hospitals and...

Page 19: ...mplanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI standard This standard allows manuf...

Page 20: ...This could result in damage to the device or harm to users Do not use this device in explosive or hazardous environments unless the model is specifically approved for such use The device may cause spa...

Page 21: ...he device Driver installation instructions for both Windows and Linux are included the https www multitech com documents publications manuals s000616 pdf S000616 available on your prod USB Cable Recom...

Page 22: ...for a host board Access the device s USB interface via pins 6 and 7 of the 40 pin connector Data pins 6 and 7 are in parallel with the micro USB connector on the device There is no connection to pins...

Page 23: ...y power down the device before removing power may corrupt your device s file system To properly power down your device do one of the following options Option 1 1 Issue the AT SHDN command 2 Wait 30 se...

Page 24: ...GETTING STARTED WITH THE MTQ MNA1 B02 24 MultiConnect Dragonfly TM MTQ MNA1 B02 Device Guide AT CFUN Note See the AT commands reference guide for AT command details...

Page 25: ...Below is an example of a FOTA process for an LTE cellular module the same steps would work for other LTE devices just using different file names you could implement in your host system You may implem...

Page 26: ...read its contents and take actions based on those contents AT FTPGET firmwarecheck csv h Have host system issue the following command to Telit radio module to determine current firmware file version a...

Page 27: ...Client Example Session Log Example of updated from firmware version 30 00 001 B026 to version 30 00 001 B026_FOTA Tue Jan 09 13 18 18 344 2018 AT GMM Tue Jan 09 13 18 18 437 2018 ME910C1 NA Tue Jan 0...

Page 28: ...3 18 26 861 2018 OK Tue Jan 09 13 18 27 742 2018 AT CFVR Tue Jan 09 13 18 27 750 2018 CFVR 1 Tue Jan 09 13 18 27 750 2018 Tue Jan 09 13 18 27 750 2018 OK Tue Jan 09 13 18 32 430 2018 AT FTPGETOTA 30 0...

Page 29: ...ntain the same specifications Refer to the FCC grant information for details Model Identification The MultiTech model identification allows the carrier to verify the modem as one of its approved model...

Page 30: ...erence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Page 31: ...for satisfying RF exposure compliance The final product operating this transmitter must include operating instructions and antenna installation instructions for end users and installers to satisfy RF...

Page 32: ...below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by h...

Page 33: ...not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 100 PPM Cadmium Cd 100 PPM Hexavalent Chromium Cr 6 1000 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether...

Page 34: ...drivers Note Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail To install Connection Manager and the device drivers 1 Go to https www mult...

Page 35: ...Manager when the installation is finished After the drivers are installed you need to restart your computer if prompted by Windows If using a USB device you can connect the device to the carrier s net...

Page 36: ...Selecting another model may cause your device to work incorrectly or fail f Select your COM port then click Next g Click Finish h Go to Device Manager Modems and confirm that the device is added 6 To...

Page 37: ...hen the keep alive feature is enabled the Connection Manager s Main tab displays the keep alive check status and when the last ping response was received b If your device supports dual carriers switch...

Page 38: ...connected to the carrier s network When connection to the network is established the last signal strength value is displayed View the details for the current connection on the Details tab 6 To disconn...

Page 39: ...tect Connect or Disconnect Signal strength bars and percentage indicator only when connection to the carrier s network is established Note The signal strength is displayed for a serial device only whe...

Page 40: ...o ping in the Host to ping box Connection Monitor will send periodic pings to the host If the keep alive feature fails Connection Manager will automatically reconnect The MNO firmware list If your dev...

Page 41: ...detect a connected device because the required drivers are not installed The most likely cause is that Install the modem drivers was not checked during the installation Uninstall and re install Conne...

Page 42: ...tab 38 Terminal tab 38 troubleshooting 40 uninstalling 38 D device connecting to carrier s network with Connection Manager 37 maintenance 20 device drivers installation for use with Connection Manage...

Page 43: ...equency interference 18 RoHS 33 S safety modem 19 RF interference 18 vehicle 19 shutdown 23 SIM card installing 21 SMA to U FL 16 SMA to U FL cable 16 specifications 9 static 18 s curit interf rences...

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