Multitech MultiConnect AW User Manual Download

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MultiConnect™ AW

Analog-to-Wireless Converter

User Guide

Summary of Contents for MultiConnect AW

Page 1: ...MultiConnect AW Analog to Wireless Converter User Guide ...

Page 2: ... a trademark of Multi Tech Systems Inc Windows is a registered trademark of Microsoft in the U S and other countries Other trademarks and trade names mentioned in this publication belong to their respective owners World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www multitech com Conta...

Page 3: ...Specifications MT100A2W G Only 13 Antenna Specifications MT100A2W G Only 13 GPRS GSM Antenna Requirements Specifications 13 Antennas Available from Multi Tech Systems Inc 13 PTCRB Requirements Note 13 FCC Requirements Note Model MT100A2W G only 13 Command Connector 14 Modem Connector MT100A2W Only 14 Chapter 2 Activation and Installation 15 Account Activation MT100A2W G Only 15 Insert the SIM Card...

Page 4: ...rmware Upgrade 37 Determine if the Firmware Needs an Upgrade 37 Download the Upgrade File and the Flash Wizard 37 Identify the COM Port 38 Upgrade Firmware 38 Restore Your Parameters 40 Chapter 6 Configuration Scripts 41 GPRS Configuration Script Example 41 GSM Configuration Script Example 45 CDMA Configuration Script Example 48 Appendix A Regulatory Information 52 FCC Part 15 Class B Statement 52...

Page 5: ...Tech Systems Inc MultiConnect AW User Guide 5 Information on HS TS Substances According to Chinese Standards 56 Information on HS TS Substances According to Chinese Standards in Chinese 57 依照中国标准的有毒有害物质信息 57 ...

Page 6: ...s The MultiConnect AW converter operates on standards based communication networks and can be desktop or panel mounted Model MT100A2W G Model MT100A2W Features Integrated quad band GSM GPRS modem V 34 33 6K analog modem and SLIC for PSTN emulation Separate model MT100A2W for use with external CDMA modem Supports packet data circuit switched data and PPP Pass through modes RJ 11 port provides dial ...

Page 7: ...uipment may be in use Respect restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating the device close to other electronic equipment may cause interference if the equipment is inadequately protected Observe any warning signs and manufacturers recommendations Interference with Pacemakers and Other Medical Devices Potential int...

Page 8: ...essories not authorized by Multi Tech or not compliant with Multi Tech s accessory specifications may invalidate the device warranty In the unlikely event of a fault in the device contact Multi Tech Technical Support Handling Precautions Handle all devices with certain precautions to avoid damage due to the accumulation of static charge Although the device has input protection circuitry to minimiz...

Page 9: ... data connection has been established TR Terminal Ready Lights when the communication channel between the internal processor and the internal wireless modem is ready LS Link Status Off Unit is off or not registered on network Continuous ON Indicates that the wireless modem is not registered on the network Slow Flash Indicates registration on network Quick Flash Indicates registration on the networ...

Page 10: ... GSM GPRS 850 900 1800 1900M Hz Packet Data Class 10 full PBCCH Support coding schemes CS1 4 Mobile station Class B Circuit Switched Data Asynchronous non transparent up to 14 4Kbps V 110 Data Format For Serial Interface Asynchronous 8 N 1 Fixed 115K bps Flow Control Hardware flow control SIM Connector Standard 1 8V 3V SIM receptacle Command Connector DE9 female connector Dial Connector RJ11 Anten...

Page 11: ...corporate a 10 buffer into their power source when determining product load UL Listed 40 C Limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certif...

Page 12: ...ance EMC Compliance FCC Part 15 EN55022 EN55024 Radio Compliance FCC Part 22 24 RSS 132 133 EN301 489 1 EN301 489 7 EN301 511 AS ACIF S042 1 S042 3 Safety UL60950 1 cUL60950 1 IEC60950 1 Multi Tech Systems Inc recommends that the customer incorporate a 10 buffer into their power source when determining product load UL Listed 40 C Limited by power supply UL Certification does not apply or extend to...

Page 13: ...olarization Vertical Wave Half Wave Dipole Antennas Available from Multi Tech Systems Inc Description Part Number Hinged Right Angle 900 1800 MHz Cellular Modem Antenna ANF1 1HRA Hinged Right Angle 800 1900 MHz Cellular Modem Antenna ANF21HRA Hinged Right Angle 850 900 1800 1900 MHz Cellular Modem Antenna ANQB 1HRA PTCRB Requirements Note There cannot be any alteration to the authorized antenna sy...

Page 14: ...nal Power Command Connector DE 9 Female Signal IN OUT Pin 1 CD O Pin 2 RX O Pin 3 TX I Pin 4 DTR I Pin 5 GND Pin 6 DSR O Pin 7 RTS I Pin 8 CTS O Pin 9 RI O Modem Connector MT100A2W Only The following table explains the pin functions External Power Modem Connector DE 9 Male Signal IN OUT Pin 1 Pin 2 TX O Pin 3 RX I Pin 4 Pin 5 GND Pin 6 DTR I Pin 7 CTS I Pin 8 RTS O Pin 9 ...

Page 15: ...r changing a SIM card 1 Use a small Phillips screwdriver to remove the two SIM door screws and remove the SIM door 2 Insert the SIM card into the card holder The graphic above shows the correct SIM card orientation 3 Verify that the SIM card fits into the holder properly and then replace the cover Connect the Antenna Cables and Power MT100A2W G MT100A2W 1 Connect a suitable antenna to the ANT conn...

Page 16: ... supply module by holding down on the slide lock and tipping the input connector to fit into the notch on top of the module and then lowering it into the slide lock Then release the slide lock 6 Screw on the power lead from the power supply module to the power connection on the unit Plug the power supply into your power source Optional Attach the Modem to a Flat Surface The modem can be panel moun...

Page 17: ...uration procedures are based on the Windows XP Operating System If you cannot find HyperTerminal in a different Windows operating system check Windows Help for access information Adding a Connection through HyperTerminal 1 Go to Start I All Programs I Accessories I Communications and then click on HyperTerminal The New Connection screen displays 2 In the Name field enter a name for your MultiConne...

Page 18: ...ide The COM Properties screen is displayed 5 Select 115200 from the Bits per second drop down list 6 Click Apply and then OK 7 Press ENTER Logging in The HyperTerminal login window displays after you complete the previous steps 1 Enter admin as the default password The Introduction Menu displays ...

Page 19: ...onfigure as CDMA The MT100A2W unit has an additional DE9 female connector on the back of the unit that is labeled MODEM This provides an interface for an external CDMA modem Notes The Analog PSTN Port defaults to a typical configuration Use configuration options 3 System Login to 7 System Reboot to further refine MultiConnect AW operation For details see Chapter 4 When you select A Display Configu...

Page 20: ...tomatically detects between inbound and outbound 1 PPP Client Outbound 2 PPP Client Listening for inbound D Wireless Connection OnDemand Select either OnDemand or Always On ATTENTION If you want Always On make other configuration changes before selecting this option 2 Set the port options When you change the Remote Port or Remote IP they become the new default without pressing the key to save the ...

Page 21: ... N APN Server The APN assigned by your cellular network provider 5 Type next to Enter option to modify and press ENTER to save your configuration 6 Return to the Device Configuration menu and wait for the cellular wireless network and the analog modem to change to a READY state The Current Settings will change to WIRELESS_READY ANALOG_READY This completes the initial GPRS configuration GSM Cellula...

Page 22: ...on Default Description A CDMA CDMA Leave the default B Protocol TCPClient Select TCPClient Telnet UDP or PassThru C Inbound or Outbound Outbound Select one of the following 0 Auto Detect which automatically detects between inbound and outbound 1 PPP Client Outbound 2 PPP Client Listening for inbound D Wireless Connection OnDemand Select either OnDemand or Always On ATTENTION If you want Always On ...

Page 23: ...ultiConnect AW User Guide 23 4 Return to the Device Configuration menu and wait for the cellular wireless network and the analog modem to change to a READY state The Current Settings will change to WIRELESS_READY ANALOG_READY This completes the initial CDMA configuration ...

Page 24: ...to enable a predefined configuration script Chapter 6 provides examples of Tera Term terminal emulator scripts for Windows Modify a script example or use a terminal emulator to develop a configuration script for your device Refer to Chapter 6 for details Device Configuration Use the Device Configuration menu to adjust device settings To select an option type the number or character next to Enter o...

Page 25: ... or change Phone Number IP Conversion Table K Wireless Band L APN Username M APN Password N APN Server O Phy TimeOut Min P DLE Mode Q TCP TxDelay R HandShake S SIM Pin Code TimeOut sec Z Enter Wireless Modem Command Mode A GSM B Protocol K Wireless Band R HandShake TimeOut sec S SIM Pin Code Z Enter Wireless Modem Command Mode A CDMA B Protocol C Inbound Outbound D Wireless Connection E Local Port...

Page 26: ...ender s Address I Recipient s Address Are you sure you want to reset ALL parameters back to Defaults yes no Are you sure you want to reboot the unit Yes no MT100A2W G only MT100A2W only GPRS Cellular Port Configuration Network Dependent Option Default Description A GPRS or GSM GPRS Select GPRS or GSM based on the SIM installed in the unit 1 GPRS requires a packet switched cellular network B Protoc...

Page 27: ...ound and outbound 1 PPP Client Outbound is for outbound traffic from the MultiConnect AW to the wireless network 2 PPP Client Inbound Listening is for inbound traffic to the MultiConnect AW D Wireless Connection OnDemand 1 On Demand initiates the wireless connection when a request made 2 Always On is always connected to the cellular network ATTENTION If Always On is desired wait until you have mad...

Page 28: ...the default is used For detailed instructions on entering data in this table refer to View or Change Phone Number IP Conversion Table in this chapter Wireless Band Option Default Selection K Wireless Band This setting defaults depending on the region the unit is setup for 0 dual band 850 1900 MHz for North America 1 dual band 900 1800 MHz for Europe APN Dependent Option Default Selection L APN Use...

Page 29: ...he host through the serial port preceded by a DLE character Q TCP TxDelay 100 milliseconds This setting determines the time delay before sending a TCP frame that is not entirely filled with user data Enter a time in milliseconds A value of 0 sends a TCP frame as soon as possible after the receiving a single character value from the host R Handshake TimeOut sec 90 seconds This is a wireless modem t...

Page 30: ... the unit is setup for 0 dual band 850 1900 MHz for North America 1 dual band 900 1800 MHz for Europe MultiConnect AW Security Option Default Selection R Handshake TimeOut sec 90 seconds This is a wireless modem timeout of between 1 and 255 seconds Default is 90 seconds S SIM Pin Code Not required With the default setting 1 a SIM pin code is not required Select 2 to enter or change a pin code The ...

Page 31: ...eived 4 PassThru is not supported by the CDMA version C Inbound Outbound Outbound 0 Auto Detect automatically detects between inbound and outbound 1 PPP Client Outbound is for outbound traffic from the MultiConnect AW to the wireless network 2 PPP Client Inbound Listening is for inbound traffic to the MultiConnect AW D Wireless Connection OnDemand 1 On Demand initiates the wireless connection when...

Page 32: ...ection Z Enter Wireless Modem Command Mode Select this to open the command port on the wireless modem to enter AT commands View or Change Phone Number IP Conversion Table The Phone Number IP Conversion Table allows you to use an analog PSTN phone number to look up an IP address This table can have five entries When a dialed number matches a number in the table the default Remote Port and Remote IP...

Page 33: ...aud rate flow control etc Refer to the PSTN Modem Settings below for details PSTN Modem Settings The PSTN Modem Settings menu allows you to reconfigure the analog modem PSTN Modem Settings Option Default Selection A Rate 33600 This is the analog modem s maximum speed Options are A 56000 B 33600 C 28800 D 14400 E 12000 F 9600 G 4800 H 2400 I 2200 J 1200 K 300 B Modulation V34 Analog modem modulatio...

Page 34: ...Modulation Negotiation options are A ON or B OFF G Handshake Timeout Timer sec 90 This is a modem timeout of between 1 and 255 seconds Zero disables the timer The default is 90 seconds System Login Option Description A No Login Select this option to allow access to the MultiConnect without logging into the device B Login Required Select this option to require a login to the MultiConnect before gai...

Page 35: ...y The IP address and port number are displayed in My Public ID after the last option in the Cellular Settings menu and above Main Menu Option Default Selection A SMTP UN This is the email server s username B SMTP PW This is the email server s password C SMTP PORT This is the port that the email server listens on The default port number is 25 D SMTP Authentication If your email account requires aut...

Page 36: ...ters back to Defaults This option requires either a yes or no You have to enter the word not just a letter y n System Reboot Option Description Are you sure you want to reboot the unit Enter yes or y to confirm the reboot Enter no or n to cancel Enable Debug Option Description Would you like to turn debug on y n Enter yes or y to turn on debugging Enter no or n to cancel ...

Page 37: ...ic model MT100A2W MT100A2W G NAM or MT100A2W G EU from the Select a Model drop down list 4 Look at the firmware version number If the firmware version number matches the firmware version number in Step 1 your firmware is current If the firmware version number is greater than the firmware version number found in Step 1 you need to upgrade your unit s firmware 5 Make a note of your MultiConnect Devi...

Page 38: ... Click Device Manager 3 Verify the COM port that is connected to either the MT100A2W or MT100A2W G unit In image above it is MosChip PCI Serial Port COM18 4 Close the device manager Upgrade Firmware Before you begin the following procedure read the README TXT file extracted from the upgrade archive file Note the filename for the new firmware example IYQGO21G HEX Warning Never install an older vers...

Page 39: ...identifies the devices connected to your system Note If the message ERROR No valid devices detected displays verify that the MultiConnect is turned on that all cables are correctly and securely attached and the correct COM port is being used 5 Click to highlight model and click Next 6 Click the port to be upgraded from the Port list and click Next The Progress dialog box appears showing a status b...

Page 40: ...is stage of the upgrade may make your unit inoperable When the flash upgrade is complete Programming Complete appears 7 Click Next The Results window appears 8 Click Finish to exit Flash Wizard Restore Your Parameters Your MultiConnect has been updated You can now open your terminal program to re set your Device Configuration ...

Page 41: ...2W G GPRS device Date 07 14 2009 Author Thanh Q Tran Version 1 0 Initial Version 12 09 2009 Added Debug section Enable or Disable debug NOTE use to comment out any option and its corresponding wait OK that are not needed to be modified Parameters within the double quotes are separated by a single space Parameters have to be in Capital letters Make sure to reboot the device before running this scri...

Page 42: ...r option G wait OK Phone IP Conversion Table sendln 1 J 1 7001 7173500 254 254 254 254 The last 3 parameters are portnum phonenum IP wait OK sendln 1 J 2 7002 7173500 254 254 254 254 The last 3 parameters are portnum phonenum IP wait OK sendln 1 J 3 7003 7173500 254 254 254 254 The last 3 parameters are portnum phonenum IP wait OK sendln 1 J 4 7004 7173500 254 254 254 254 The last 3 parameters are...

Page 43: ...g modem wait OK sendln 2 B A 33600 for the last parameter 56000 33600 28800 14400 12000 9600 4800 2400 2200 1200 300 wait OK sendln 2 B B V34 for the last parameter V92 V90 V34 V32BIS V32 V22BIS V22 BELL212A BELL103 wait OK sendln 2 B C V42_MNP for the last parameter V42_MNP V42_ONLY MNP DIRECT_MODE NO_ECM wait OK sendln 2 B D V42BIS_MNP5 Choices for the last parameter V42BIS_MNP5 NO_COMPRESSION w...

Page 44: ... last parameter Enter the SMTP password wait OK sendln 5 C 25 Choice for the last parameter Enter the SMTP portnum wait OK sendln 5 D ON Choices for the last parameter ON OFF wait OK sendln 5 E Choice for the last parameter Enter the SMTP server wait OK sendln 5 F Choice for the last parameter Enter the SMTP domain wait OK sendln 5 G Choice for the last parameter Enter the SMTP sender s name wait ...

Page 45: ...on 1 0 Initial Version 12 09 2009 Added Debug section Enable or Disable debug NOTE use to comment out any option and its corresponding wait OK that are not needed to be modified Parameters within the double quotes are separated by a single space Parameters have to be in Capital letters Make sure to reboot the device before running this script Determined which menu we are currently in send 10 timeo...

Page 46: ...st cases this section can be commented out sendln 2 A ATI last parameter Enter the init string you want to send to the analog modem wait OK sendln 2 B A 33600 Choices for the last parameter 56000 33600 28800 14400 12000 9600 4800 2400 2200 1200 300 wait OK sendln 2 B B V34 Choices for the last parameter V92 V90 V34 V32BIS V32 V22BIS V22 BELL212A BELL103 wait OK sendln 2 B C V42_MNP Choices for the...

Page 47: ...Enter the Timeout Between Dialed Digits timer in seconds wait OK Email section In most cases this section can be commented out sendln 5 A Choice for the last parameter Enter the SMTP username wait OK sendln 5 B Choice for the last parameter Enter the SMTP password wait OK sendln 5 C 25 Choice for the last parameter Enter the SMTP portnum wait OK sendln 5 D ON Choices for the last parameter ON OFF ...

Page 48: ...Tran Version 1 0 Initial Version 12 09 2009 Added Debug section Enable or Disable debug NOTE use to comment out any option and its corresponding wait OK that are not needed to be modified Parameters within the double quotes are separated by a single space Parameters have to be in Capital letters Make sure to reboot the device before running this script Determined which menu we are currently in sen...

Page 49: ...ast parameter Enter the REMOTE PORT for option F wait OK sendln 1 G 254 254 254 254 Choice for the last parameter Enter the REMOTE IP address for option G wait OK Phone IP Conversion Table sendln 1 J 1 7001 7173500 254 254 254 254 The last 3 parameters are portnum phonenum IP wait OK sendln 1 J 2 7002 7173500 254 254 254 254 The last 3 parameters are portnum phonenum IP wait OK sendln 1 J 3 7003 7...

Page 50: ... 2 B E RTS_CTS Choices for the last parameter RTS_CTS XON_XOFF DISABLE wait OK sendln 2 B F ON Choices for the last parameter ON OFF wait OK sendln 2 B G 90 last parameter Enter the Analog modem handshake timeOut in seconds wait OK System Login section sendln 3 OFF Choices for the last parameter ON OFF wait OK Changing System Login Password In most cases this section can be commented out sendln 3 ...

Page 51: ...omain wait OK sendln 5 G Choice for the last parameter Enter the SMTP sender s name wait OK sendln 5 H Choice for the last parameter Enter the SMTP sender s address wait OK sendln 5 I Choice for the last parameter Enter the SMTP recipient s address wait OK Debug section Enable or Disable debug sendln 8 Y Choices for the last parameter Y N wait OK Wireless Connection save this option for last becau...

Page 52: ...ceiver is connected Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment EMC Safety and R TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directi...

Page 53: ...Regulation 1907 2006 Title II Chapter 1 Article 7 1 a b it is our current view Multi Tech Systems Inc products would be considered as articles In light of the definition in 7 1 b which requires registration of an article only if it contains a regulated substance that is intended to be released under normal or reasonable foreseeable conditions of use our analysis is that Multi Tech Systems Inc prod...

Page 54: ...ction points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated coll...

Page 55: ...al and electronic equipment RoHS These Multi Tech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 1000 PPM Hexavalent Chromium Cr 6 1000 PPM Cadmium Cd 100 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether PBDE 1000 PPM Environmental considerations Moisture Sensitivity Level MSL 1 Maximum Soldering temperature 260C in SMT reflow oven 1Lead u...

Page 56: ... Polybrominated Biphenyl PBB Polybrominated Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LE...

Page 57: ...S 或有害物质 HS 的名称及含量水平方面的信息成分名称有害有毒物质元素铅 PB 汞 Hg 镉 CD 六价铬 CR6 多溴联苯 PBB 多溴二苯醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器光学部件 O O O O O O IC O O O O O O 二极管晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LED O O O O O O 螺丝螺母以及其它五金件 X O O O O O 交流直流电源 O O O O O O 软件文档 CD O O O O O O 手册和纸页 O O...

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