Multitech MTSMC-MNG2 Device Manual Download

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SocketModem

Cell

MTSMC-MNG2 Device Guide

Summary of Contents for MTSMC-MNG2

Page 1: ...SocketModem Cell MTSMC MNG2 Device Guide...

Page 2: ...TA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWO...

Page 3: ...MTSMC MNG2 U Power Draw 16 Mounting Hardware 17 Recommended Parts 17 Chapter 4 Antennas 18 Antenna System Cellular Devices 18 Requirements for Cellular Antennas with regard to FCC IC Compliance 18 Ant...

Page 4: ...ces RoHS 32 Information on HS TS Substances According to Chinese Standards 33 Information on HS TS Substances According to Chinese Standards in Chinese 34 Chapter 10 Labels 35 Approvals and Certificat...

Page 5: ...CONTENTS SocketModem Cell MTSMC MNG2 Device Guide 5 Index 44...

Page 6: ...ech s Universal Socket design Documentation The following documentation is available at multitech com support Document Description Part Number SocketModem Cell Cat M1 MTSMC MNG2 Device Guide This docu...

Page 7: ...G Modem USB w GNSS All Note These units ship without network activation To connect them to the cellular network you need a cellular account For more information refer to SIM Card and Account Activatio...

Page 8: ...DIMENSIONS 8 SocketModem Cell MTSMC MNG2 Device Guide Chapter 2 Dimensions MTSMC MNG2...

Page 9: ...DIMENSIONS SocketModem Cell MTSMC MNG2 Device Guide 9 MTSMC MNG2 U...

Page 10: ...th America Verizon 4G B4 AWS1700 B13 700 North America AT T 4G B2 1900 B4 AWS1700 B12 700 B13 700 Speed Data Speed Cat M1 Up to 375 Kbps uplink Up to 300 Kbps downlink Cat NB1 Up to 62 5 Kbps uplink U...

Page 11: ...ower down your device use the following sequence 1 Issue the AT SHDN command 2 Wait 30 seconds 3 Power off or disconnect power Note If you send AT SHDN and do not remove power the radio restarts after...

Page 12: ...7 J26 GND J27 USB DP 0 8 2 0 3 2 8 J28 USB DN 0 8 2 0 3 2 8 J41 GND J58 LED LINK 0 0 45 2 85 3 3 J61 VCC J63 GND Pinout Specifications Pin Signal Name Logic Level Voltage1 In Out Description J24 RESET...

Page 13: ...tatus active low can sink up to 150mA J61 VCC 5 0 PWR DC input power J63 GND GND GND Ground 1 A hyphen indicates a range of acceptable logic levels Pin Availability by Build Pin Signal Name Serial Onl...

Page 14: ...ity Radio Protocol Sleep Mode Current CFUN 0 If Applicable Amps PSM Mode CPSMS eDRX Mode eDRX Mode w CFUN 5 Cellular Connection Idle No Data Amps 3 3 Volts GSM850 10 mA N A N A N A 20 mA LTE Band 5 83...

Page 15: ...ion for GSM850 can vary depending on what transmission scheme is being deployed GPRS Class 8 Class 10 GSM etc Maximum Power The continuous current during maximum data rate with the radio transmitter a...

Page 16: ...Up Inrush duration 3 3 Volts GSM850 331 mA 1 75 A 1 64 mC 1 06 mS LTE Band 5 836 5Mhz 311 mA 588 mA 1 64 mC 1 06 mS 5 0 Volts GSM850 219 mA 1 01A 1 54 mC 932 uS LTE Band 5 836 5Mhz 205 mA 324 mA 1 54...

Page 17: ...e for mounting the SocketModem to the board Refer to Dimensions for more information Recommended Parts Manufacturer Part Part Number PEM Penn Engineering Manufacturing Surface Mount Standoff SMTSO M3...

Page 18: ...ellular Antennas with regard to FCC IC Compliance This device has been designed to operate with the antennas listed below and having a maximum antenna gain of 6 18 dBi for the 700 MHz band 6 00 dBi fo...

Page 19: ...ANTENNAS SocketModem Cell MTSMC MNG2 Device Guide 19 Category Description Radiation Omni directional Polarization Linear vertical...

Page 20: ...firmware update is required Contact MultiTech at support multitech com for test delta files and to review your process prior to deployment Cellular Module FOTA Script Example Process 1 Set up an FTP...

Page 21: ...e to download the file indicated in the firmwarecheck csv file and wait for OK response which indicates the file has been downloaded AT FTPGETOTA Name Of Firmware File Here bin 0 l After file is downl...

Page 22: ...Tue Jan 09 13 18 19 950 2018 OK Tue Jan 09 13 18 20 465 2018 AT CGDCONT 3 IPV4V6 VZWINTERNET Tue Jan 09 13 18 21 120 2018 OK Tue Jan 09 13 18 21 635 2018 AT CSQ Tue Jan 09 13 18 21 729 2018 CSQ 25 3 T...

Page 23: ...13 18 37 001 2018 OK Tue Jan 09 13 18 37 516 2018 AT FTPCLOSE Tue Jan 09 13 18 37 843 2018 OK Tue Jan 09 13 18 38 358 2018 AT SGACT 3 0 Tue Jan 09 13 18 38 545 2018 OK Tue Jan 09 13 18 39 060 2018 AT...

Page 24: ...umber also located on the device label This number allows the carrier to verify that the device is approved for operation on their network Important Check your product s label for the correct informat...

Page 25: ...offender legal action or both Switch OFF your wireless device when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch OFF your wireless device in hospitals and any o...

Page 26: ...ore the heart s own rhythm and deliver pulses at a fixed rate Based on current research cellular devices do not pose a significant health problem for most pacemaker wearers However people with pacemak...

Page 27: ...xtreme environment where the temperature or humidity is high Such exposure could result in damage to the device or fire Refer to the device specifications regarding recommended operating temperature a...

Page 28: ...ions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determi...

Page 29: ...9G7W 27 1710 0 1755 0 0 18793 1 0 PM 1M28D7W 22H 824 0 849 0 0 23878 1 0 PM 1M28G7W 22H 824 0 849 0 0 23496 1 0 PM 1M28D7W 22H 824 0 849 0 0 22646 1 0 PM 1M29G7W 22H 824 0 849 0 0 22439 1 0 PM 1M28D7W...

Page 30: ...mitter supporting simultaneous transmission configurations have not been evaluated and shall be evaluated according to KDB Publication 447498 and 2 947 f composite system and 2 1 end product terms and...

Page 31: ...is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing...

Page 32: ...ontain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 100 PPM Cadmium Cd 100 PPM Hexavalent Chromium Cr 6 1000 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ethers PBDE...

Page 33: ...ed Biphenyl PBB Polybrominat ed Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O...

Page 34: ...Chinese MII EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O ICs O O O O O O O O O O O O X O O O O O O O O O O O O O O O O O O...

Page 35: ...ications Refer to the FCC grant information for details Model Identification The MultiTech model identification allows the carrier to verify the modem as one of its approved models This information is...

Page 36: ...ers Note Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail To install Connection Manager and the device drivers 1 Go to https www multitech...

Page 37: ...er when the installation is finished After the drivers are installed you need to restart your computer if prompted by Windows If using a USB device you can connect the device to the carrier s network...

Page 38: ...ting another model may cause your device to work incorrectly or fail f Select your COM port then click Next g Click Finish h Go to Device Manager Modems and confirm that the device is added 6 To verif...

Page 39: ...e keep alive feature is enabled the Connection Manager s Main tab displays the keep alive check status and when the last ping response was received b If your device supports dual carriers switch the f...

Page 40: ...cted to the carrier s network When connection to the network is established the last signal strength value is displayed View the details for the current connection on the Details tab 6 To disconnect t...

Page 41: ...onnect or Disconnect Signal strength bars and percentage indicator only when connection to the carrier s network is established Note The signal strength is displayed for a serial device only when the...

Page 42: ...in the Host to ping box Connection Monitor will send periodic pings to the host If the keep alive feature fails Connection Manager will automatically reconnect The MNO firmware list If your device su...

Page 43: ...t a connected device because the required drivers are not installed The most likely cause is that Install the modem drivers was not checked during the installation Uninstall and re install Connection...

Page 44: ...Main tab 40 overview 36 Settings tab 40 Terminal tab 40 troubleshooting 42 uninstalling 40 D device connecting to carrier s network with Connection Manager 39 maintenance 26 device drivers installati...

Page 45: ...ocketModem Cell MTSMC MNG2 Device Guide 45 shutdown 11 SIM card 24 specifications 10 static 25 s curit interf rences RF 25 T troubleshooting Connection Manager 42 U user responsibility 27 V vehicle sa...

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