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MT9234ZBA-USB User Guide  

Chapter 1 

– Product Overview

 .................................................................................................................... 5

 

Feature Overview

 ........................................................................................................................................................ 5

 

Package Contents

 ....................................................................................................................................................... 5

 

Other Documentation

.................................................................................................................................................... 5

 

Technical Specifications

 ........................................................................................................................................... 6

 

Chapter 2 

– Installing the Modem

 .............................................................................................................. 7

 

Safety Warning Telecom

 ............................................................................................................................................ 7

 

Connecting the Modem to Your PC

 ......................................................................................................................... 7

 

Connecting the USB

 ..................................................................................................................................................... 7

 

Connecting the Line

 ...................................................................................................................................................... 8

 

Connecting a Phone

 ..................................................................................................................................................... 8

 

Installing the Modem Driver

 ...................................................................................................................................... 8

 

Manually Installing the MT9234ZBA-USB-CDC in Windows 7

 .............................................................................. 8

 

Installing the Modem Driver for use with Windows Vista

 ...................................................................................... 13

 

Installing the Modem in Windows Server 2008, 2003 and XP

 ............................................................................. 14

 

Configuring the Country Where Modem is Used

 ................................................................................................ 18

 

Using the Global Wizard to Configure Your Modem

 .............................................................................................. 18

 

Using AT Commands to Configure Your Modem

 ................................................................................................... 18

 

Chapter 3 

– Operating the Modem

 ........................................................................................................... 19

 

Front Panel Overview

 ............................................................................................................................................... 19

 

Connecting to the Internet

 ...................................................................................................................................... 19

 

Setting Up Remote-Node Client Program

 ............................................................................................................... 19

 

Chapter 4 

– Remotely Configuring the Modem

 ...................................................................................... 20

 

Remotely Configuring the Modem

 ......................................................................................................................... 20

 

Changing Default Passwords and Escape Character

 ........................................................................................ 20

 

Changing the Setup Password

 .................................................................................................................................. 20

 

Changing the Remote Escape Character

 ................................................................................................................ 20

 

Chapter 5 

– Troubleshooting

 .................................................................................................................... 21

 

None of the Indicators Light

 ....................................................................................................................................... 21

 

The Modem Does Not Respond to Commands

 ...................................................................................................... 21

 

The Modem Cannot Connect When Answering

 ..................................................................................................... 21

 

The Modem Doesn’t Work with Caller ID

 ................................................................................................................ 22

 

Fax and Data Software Can’t Run at the Same Time

 ........................................................................................... 22

 

The Modem Dials But Cannot Connect

 ................................................................................................................... 22

 

The Modem Disconnects While Online

 .................................................................................................................... 23

 

Summary of Contents for MT9234ZBAUSBCDC

Page 1: ...MultiModem ZBA MT9234ZBA USB CDC User Guide...

Page 2: ...809 068 5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 D374 222 5 559 793 5 546 448 5 54...

Page 3: ...ed 18 Using the Global Wizard to Configure Your Modem 18 Using AT Commands to Configure Your Modem 18 Chapter 3 Operating the Modem 19 Front Panel Overview 19 Connecting to the Internet 19 Setting Up...

Page 4: ...e Compliance 26 Thailand Approval 26 South African Notice 27 Waste Electrical and Electronic Equipment Statement 27 WEEE Directive 27 Instructions for Disposal of WEEE by Users in the European Union 2...

Page 5: ...ass 2 1 faxing at speeds to V 34 33 6K bps Super G3 Error Correction Mode ECM provides fast and reliable fax transmissions Windows Plug and Play operation Linux compatible U S Caller ID reporting Remo...

Page 6: ...5 2 1 throughput Flow Control XON XOFF software RTS CTS hardware Intelligent Features Plug and play fully AT command compatible autodial redial repeat dial pulse or tone dial dial pauses auto answer...

Page 7: ...he telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone during an electrical storm There is a risk of electric...

Page 8: ...odem s PHONE jack Installing the Modem Driver After the installation has been completed you should test the operation of your new MT9234ZBA USB by registering it Key in the URL given below and follow...

Page 9: ...Chapter 2 Installing the Modem 9 MT9234ZBA USB User Guide 4 In the list of devices find an item called MT9234ZBA USB CDC Right click on this item and select Update Driver Software...

Page 10: ...Modem MT9234ZBA USB User Guide 10 5 Left click the option Browse my computer for driver software 6 Click Browse and navigate to the folder containing the appropriate drivers for your install either 3...

Page 11: ...k Next to continue the installation 8 A Windows Security window stating that the publisher cannot be verified might appear If so click Install this driver software anyway 9 A transitory window opens a...

Page 12: ...9234ZBA USB User Guide 12 11 After installing ensure the MT9234ZBA USB is working by registering it To do so go to the following website and follow the instructions there http www multitech com en_US...

Page 13: ...asks if you want to search online for drivers select Don t search online 5 Navigate to the location where you stored the driver file that you downloaded from the Multi Tech website Click Next 6 After...

Page 14: ...use sequences and windows similar to Windows XP 1 Connect the USB cable between the MultiModem and the PC 2 In some situations the operating system displays a Found New Hardware Wizard pane and asks y...

Page 15: ...ur search and installation options wizard pane opens Select Include this location in the search 5 Click Browse Then navigate to the location where you stored the driver you downloaded 6 Click Next The...

Page 16: ...e Windows Logo check It is safe to continue select to Continue Anyway as the installation file has passed certification testing for Windows Vista all other operating systems may display a certificatio...

Page 17: ...creen for the MultiMobile MT9234ZBA CDC click Finish Installation is complete After installing the modem and setting up Internet access ensure the modem works by registering it To do so go to the foll...

Page 18: ...table file for the Global Wizard most often named GlobalWz exe 6 The Global Wizard dialog box appears Click Next 7 The Global Wizard searches for your modem and identifies it Click Next 8 Select the c...

Page 19: ...disconnects Power The PWR led lights when the modem is installed in Windows Connecting to the Internet To use your Multi Tech modem for Internet access establish a dial up account with an Internet se...

Page 20: ...l knows the default setup password As such for security reasons change the password and the remote configuration escape character Changing the Setup Password 1 Open a data communications program such...

Page 21: ...on ensure you have installed the driver as described in Chapter 2 The Modem Does Not Respond to Commands Make sure you are issuing the modem commands from data communication software either manually i...

Page 22: ...nected to both the modem s LINE jack not the PHONE jack and the telephone wall jack If the cable looks secure try replacing it If that doesn t work the problem might be in your building s telephone in...

Page 23: ...Call Waiting by preceding the telephone number with 70 check with your local telephone company You can automatically disable Call Waiting by including the disabling code in the modem s dial prefix e...

Page 24: ...t temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a...

Page 25: ...m number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the rin...

Page 26: ...en compromettre le fonctionnement International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems Changing settings may cause a modem to become...

Page 27: ...finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union...

Page 28: ...d in EC Regulation 1907 2006 Title II Chapter 1 Article 7 1 a b it is our current view Multi Tech Systems Inc products would be considered as articles In light of the definition in 7 1 b which require...

Page 29: ...Biphenyl PBB Polybrominated Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O D...

Page 30: ...hinese MII EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O O O O O...

Page 31: ...N SO 0E 14 2E 46 N 4E 78 n 6E 110 O SI 0F 15 2F 47 O 4F 79 o 6F 111 P DLE 10 16 0 30 48 P 50 80 p 70 112 Q DC1 11 17 1 31 49 Q 51 81 q 71 113 R DC2 12 18 2 32 50 R 52 82 r 72 114 S DC3 13 19 3 33 51 S...

Page 32: ...In SUB Substitute ENQ Enquiry DLE Data Link Escape ESC Escape ACK Acknowledge DC1 Device Control 1 FS File Separator BEL Bell or Alarm DC2 Device Control 2 GS Group Separator BS Backspace DC3 Device C...

Page 33: ...P Phone connection 8 R REACH Statement 28 Remote configuration 20 Remote configuration escape character 20 Remote node operation 19 RoHS Compliance 28 S Safety Warning Telecom 7 T Technical specifica...

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