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Copyright and Support   

MT9234ZBA-USB-CDC-XR User Guide 

2

 

MultiModem ZBA User Guide  
MT9234ZBA-USB-CDC-XR 
S000524C Revision C 

Copyright 

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from 
Multi-Tech Systems, Inc. 
Copyright © 2012 by Multi-Tech Systems, Inc. 
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any 
implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right 
to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any 
person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product 
documentation. 

Record of Revisions 

Revision  Date 

Description 

01/20/12 

Initial release of MT9234ZBA-USB-CDC-XR 

01/04/13 

RoHS update. 

12/19/13 

UL translations. 

Trademarks 

MultiModem, Multi-Tech, and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. 
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks and 
trade names mentioned in this publication belong to their respective owners. 

Patents 

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082;  5,905,794; 5,864,560; 5,815,567; 
5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 
5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 
5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; 
D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274;7082106;7082141;7092406 . Other patents pending. 

World Headquarters 

Multi-Tech Systems, Inc. 
2205 Woodale Drive, Mounds View, Minnesota 55112 
Phone:  763-785-3500 or 800-328-9717       Fax:  763-785-9874 
www.multitech.com 

Contacting Multi-Tech Support 

Online Support Portal:  

https://support.multitech.com

 

 

In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web 
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your 
most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much 
more. 
To create an account and submit a Support Case on the Portal, visit https://support.multitech.com. 

Knowledge Base and Support Services:  

www.multitech.com/support.go

  

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech 
products. Visit our support area on the website for other support services.  

Technical Support 

U.S. office hours are 9am – 5pm, CST 
Country 

By Email 

By Phone 

Europe, Middle East, Africa: 

[email protected] 

(44) 118 959 7774 

U.S., Canada, all others: 

[email protected] 

(800) 972-2439 or (763) 717-5863 

Warranty 

You can find warranty information at:  

http://www.multitech.com/warranty.go

 

 

Summary of Contents for MT9234ZBA-USB-CDC-XR

Page 1: ...MultiModem ZBA MT9234ZBA USB CDC XR User Guide...

Page 2: ...5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 D374 222 5 559 793 5 546 448 5 546 395 5...

Page 3: ...l Wizard to Configure Your Modem 16 Using AT Commands to Configure Your Modem 16 Chapter 3 Operating the Modem 17 Front Panel Overview 17 Connecting to the Internet 17 Setting Up Remote Node Client Pr...

Page 4: ...n of the Use of Hazardous Substances RoHS 25 REACH Statement 26 Registration of Substances 26 Substances of Very High Concern SVHC 26 Waste Electrical and Electronic Equipment Statement 26 WEEE Direct...

Page 5: ...ities and line conditions otherwise the same as client to client data lines Client to Client Data Rates 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 1200 0 300 bps F...

Page 6: ...cable Note To reduce interference shield cables connected to the computer Diagnostics Power on self test local analog loop local digital loop remote digital loop Environmental Temperature range 0 50...

Page 7: ...CSA Certified telecommunication line cord Avertissements de s curit t l com analogique Avant de l entretien d brancher ce produit de son r seau d alimentation et de t l phone galement Ne jamais instal...

Page 8: ...s Commission FCC and Industry Canada impose certain restrictions on equipment connected to public telephone systems See Appendix A for more information Connecting a Phone For voice only calls you can...

Page 9: ...Chapter 2 Installing the Modem 9 MT9234ZBA USB CDC XR User Guide 4 In the Devices and Printers group click Device Manager...

Page 10: ...t of devices from the Other devices item right click on Unknown device and select Update Driver Software 6 Click Browse my computer for driver software 7 Click Browse and navigate to the folder where...

Page 11: ...might appear If so click Install this driver software anyway 10 A progress window appears to indicate that the driver is being installed 11 To finish installing click Close 12 After installing ensure...

Page 12: ...re recommended option Note As you install the driver the operating system Vista may present you with the User Account Control message If so click Continue 4 The window Windows couldn t find drive soft...

Page 13: ...ranty asp Installing the Modem in Windows Server 2008 2003 and XP This installation assumes a Windows Server 2008 XP or 2003 operating system The steps that follow use the Windows XP operating system...

Page 14: ...ake sure that Un select Search removable media floppy CD ROM is not checked 5 Click Browse Then navigate to the location where you stored the driver you downloaded 6 Click Next The Please wait while t...

Page 15: ...d screen for the MultiMobile MT9234ZBA CDC click Finish Installation is complete After installing the modem and setting up Internet access ensure the modem works by registering it To do so go to the f...

Page 16: ...xecutable file for the Global Wizard most often named GlobalWz exe 6 The Global Wizard dialog box appears Click Next 7 The Global Wizard searches for your modem and identifies it Click Next 8 Select t...

Page 17: ...lso disconnects Power The PWR led lights when the modem is installed in Windows Connecting to the Internet To use your Multi Tech modem for Internet access establish a dial up account with an Internet...

Page 18: ...nual knows the default setup password As such for security reasons change the password and the remote configuration escape character Changing the Setup Password 1 Open a data communications program su...

Page 19: ...ome on ensure you have installed the driver as described in Chapter 2 The Modem Does Not Respond to Commands Make sure you are issuing the modem commands from data communication software either manual...

Page 20: ...connected to both the modem s LINE jack not the PHONE jack and the telephone wall jack If the cable looks secure try replacing it If that doesn t work the problem might be in your building s telephon...

Page 21: ...ble Call Waiting by preceding the telephone number with 70 check with your local telephone company You can automatically disable Call Waiting by including the disabling code in the modem s dial prefix...

Page 22: ...mer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 5 The telephone company may make changes in its facilities equipment oper...

Page 23: ...s the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration...

Page 24: ...brouillage est susceptible d en compromettre le fonctionnement International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems Changing setting...

Page 25: ...5 EU of the European Parliament Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS These Multi Tech products do not contain the following banned chemica...

Page 26: ...appropriate This data is controlled as a part of a formal quality system and will be made available upon request Waste Electrical and Electronic Equipment Statement WEEE Directive The WEEE Directive p...

Page 27: ...ted Biphenyl PBB Polybrominated Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O...

Page 28: ...ds in Chinese MII EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O...

Page 29: ...83 s 73 115 T DC4 14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 u 75 117 V SYN 16 22 6 36 54 V 56 86 v 76 118 W ETB 17 23 7 37 55 W 57 87 w 77 119 X CAN 18 24 8 38 56 X 58 88 x 78 120 Y E...

Page 30: ...ion 8 R REACH Statement 26 Remote configuration 18 Remote configuration escape character 18 Remote node operation 17 RoHS Compliance 25 S Safety Warning Telecom 7 T Technical specifications 5 Troubles...

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