Multitech MT4X56 User Manual Download

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Four USB V.90 Modems

Chapter 2 - Installation

Summary of Contents for MT4X56

Page 1: ...Four USB V 90 Modems MultiModemUSB Model MT4X56USB User Guide...

Page 2: ...0 operating systems All pages at revision C Patents This Product is covered by one or more of the following U S Patent Numbers 5 301 274 5 309 562 5 355 365 5 355 653 5 452 289 5 453 986 Other Patents...

Page 3: ...ws NT 4 0 21 MT4X56USB Drivers for Windows 2000 23 Installing Your V 90 Modems 27 Installing Your V 90 Modems Windows 2000 31 Windows 95 98 Configuration Utility 34 Windows NT 4 0 2000 Configuration U...

Page 4: ...our Stored Paramenters 67 Step 6 Upgrade the Modem s Firmware 68 Step 7 Restore Your Parameters 68 Chapter 8 Service Warranty and Tech Support Introduction 70 Software User License Agreement 70 Limite...

Page 5: ...Four USB V 90 Modems Chapter 1 Introduction and Description...

Page 6: ...Internet applications are included on a CD ROM from TUCOWS The CD includes client server software for email web hosting FTP servers news servers clients and web browsers The MT4X56USB modem concentra...

Page 7: ...m Requirements Processor and RAM Pentium Class with minimum 16 MBS RAM recommended Operating System Windows 95 OSR2 Windows 98 Windows NT 4 0 and Windows 2000 Physical Description 4 3 width by 1 1 hei...

Page 8: ...es instructions on getting service for your MT4X56USB at the factory a statement of limited warranty information about our Internet presence and space for recording information about your MT4X56USB pr...

Page 9: ...ff it indicates that there is something wrong with the hub drivers aren t loaded correctly or the downstream device may have caused an overcurrent condition Note If the MT4X56USB is powered on but the...

Page 10: ...r network servers USB Type A Upstream Connector The USB Type A Upstream connector connects the MT4X56USB to devices where the external cable is permanently attached e g input hubs or other MT4X56USBs...

Page 11: ...Four USB V 90 Modems Chapter 2 Installation...

Page 12: ...Port 3 Port 3 RD RD TD CD TD CD TR TR Port 4 Port 4 Four USB V 90 Modems Hub System Quick Start Guide Four USB V 90 Modems Figure 2 1 Unpacking Safety Warning Telecom 1 Never install telephone wiring...

Page 13: ...in end of the MT4X56USB cable to the connector marked USB A on the back of your MT4X56USB Connect the D shaped end to the Upstream device Hub input or additional MT4X56USBs Downstream Connection conne...

Page 14: ...MultiModemUSB User Guide MT4X56USB 14...

Page 15: ...Four USB V 90 Modems Chapter 3 Software Loading and Configuration...

Page 16: ...e a usbready One of two USB System Checker dialog boxes will be displayed If your system supports USB the dialog reads This system DOES have support for USB To continue installation go to Loading Your...

Page 17: ...hat the default is enabled Search for the best driver for your device and click Next 7 The Add New Hardware Wizard dialog box displays the message Windows will search for new drivers Click check the b...

Page 18: ...Finish Several screens are displayed indicating that all software drivers have been successfully installed Installation is complete when no more screens appear 11 To install the modems go to the Insta...

Page 19: ...fer to the Cabling Your MT4X56USB section 3 Connect the D shaped end to the USB B port on the back of the MT4X56USB now 4 Windows detects the MT4X56USB and displays the Update Device Driver Wizard dia...

Page 20: ...stem 8 Several screens are displayed indicating that ports are being assigned Installation is complete when the last dialog box disappears 9 To install the modems go to the Installing Your V 90 Modems...

Page 21: ...ower to the MT4X56USB is on but that the USB cable remains disconnected 2 Insert the MT4X56USB Disk 2 into drive A 3 Click Start Run 4 Type A setup and click OK 5 The install program prompts you to ma...

Page 22: ...ng green indicating that the driver software was successfully installed 12 Once the reboot is completed the Modem Properties dialog box is displayed To install the modems refer to the Installing Your...

Page 23: ...been made to the peripheral refer to the Cabling Your MT4X56USB section and that the MT4X56USB is powered on 3 Connect the D shaped end of the USB cable to the USB B port on the back of the MT4X56USB...

Page 24: ...disk and displays the Add New Hardware Wizard dialog box Click Next 8 Microsoft displays the Digital Signature Not Found dialog box Click Yes to continue 9 The driver files are copied to your Windows...

Page 25: ...structions on the screen Click Next 12 The Found New Hardware Wizard dialog box displays the message Install Hardware Device Drivers Ensure that the default Search for the best driver for your device...

Page 26: ...ve been successfully installed Installation is complete when no more screens appear 16 To install the modems go to the Installing Your V 90 Modems Windows 2000 section Uninstalling MultiModemUSB in Wi...

Page 27: ...will be noted below The procedures for installing your V 90 modems in Windows 2000 are sufficiently different to require a separate installation section CAUTION For space considerations the graphics...

Page 28: ...d the check box is clear and click Next The modems are automatically detected Several screens are displayed then the Verify Modem dialog box is displayed Go to step 7 For Windows NT operating systems...

Page 29: ...n click Next 6 The program installs the modems and prompts you to reboot your system and then displays the Install New Modem dialog box Click Finish Go to Step 9 7 For Windows 95 98 installs the Verif...

Page 30: ...een set up successfully Click Finish 9 The Modems Properties dialog box is displayed and lists the modems that are set up on the computer Click Close to exit the program Note for Windows NT 4 0 Once y...

Page 31: ...anel Phone and Modems option 2 The Location Information dialog box is displayed Note This is for first time instal lations only Enter the appropriate location information and click OK 3 The Phone and...

Page 32: ...rd dialog box is displayed Select highlight the MultiModem MT4X56USB modem and click Next 7 The Add Remove Hardware Wizard dialog box is displayed Select highlight the COM ports you installed and clic...

Page 33: ...onfiguration MT4X56USB 33 9 The Found New hardware Wizard dialog box is displayed Click Finish 10 The Phone and Modems Options dialog box is displayed Check to make certain that all four modems have b...

Page 34: ...ur MT4X56USB a user friendly name useful if you have more than one To access the Configuration utility 1 Double click the edgeport exe file located in your Windows System directory 2 The MultiModem Pr...

Page 35: ...ion tab is displayed The Version tab contains a list of all of the MT4X56USB files each file s version number size date created and a brief description 4 From the MultiModemUSB USB Properties dialog b...

Page 36: ...number from 1 to 255 and give your MT4X56USB a user friendly name useful if you have more than one To access the Configuration utility 1 Click Start Programs Multi Tech USB Utilities USB Configuratio...

Page 37: ...n tab is displayed The Version tab contains a list of all of the MT4X56USB files each file s version number size date created and a brief description 4 To remove the program files use the Add Remove p...

Page 38: ...MultiModemUSB User Guide MT4X56USB 38...

Page 39: ...Four USB V 90 Modems Chapter 4 AT Commands S Registers and Result Codes...

Page 40: ...he modem e g to turn autoanswer on or off The format for entering an AT command is ATXn where X is the command and n is the specific value for the command sometimes called the command parameter The va...

Page 41: ...o hang up W Wait for a new dial tone before continuing to dial X2 X4 X5 X6 or X7 must be selected Pause during dialing for time set in register S8 Return to command mode after dialing Place at end of...

Page 42: ...begins handshake at communication standard specified by S37 and the B command During handshake fallback to a lower speed can occur Command On Return Online to Data Mode Values 0 1 3 Default None Descr...

Page 43: ...ded result codes with BUSY does not look for dial tone X4 Extended result codes with NO DIALTONE and BUSY X5 Extended result codes with NO DIALTONE and BUSY X6 Extended result codes with NO DIALTONE a...

Page 44: ...Error control with data buffering Same as N3 Q6 Asynchronous with data buffering Same as N0 Q8 MNP error control mode If MNP error control is not established the modem falls back according to the sett...

Page 45: ...bled x Dialing command Default None Description Stores dialing command x in memory location y Dial the stored number using the command ATDS y See also the CBSn command For callback security options se...

Page 46: ...K4 Send break to the remote modem in sequence with the transmitted data K5 Same as K4 Command Nn Error Correction Mode Selection Values n 0 5 or 7 Default 3 Description N0 Non error correction mode w...

Page 47: ...ch the last call attempted in the previous two hours failed In countries that do not require blacklisting the ERROR result code appears Command Cn Data Compression Control Values n 0 or 1 Default 1 De...

Page 48: ...command while remaining online Type AT and up to ten command characters then press ENTER Used mostly to issue the hang up command ATH CR Command AT CR Remote Configuration Escape Sequence Values n a D...

Page 49: ...me for the dial modifier S8 seconds 0 65 2 Sets the length of a pause caused by a comma character in a dialing command S9 decimal 0 1 127 37 Sets ASCII code for remote configuration escape character S...

Page 50: ...y Enables disables V 32bis start up auto mode operation 0 disable 1 enable S48 decimal 7 or 128 7 Enables 7 or disables 128 LAPM negotiation The follow ing table lists the S36 and S48 configuration se...

Page 51: ...rate 72 CONNECT 36000 Connected at 36000 bps 56K rate 73 CONNECT 38000 Connected at 38000 bps 56K rate 74 CONNECT 40000 Connected at 40000 bps 56K rate 75 CONNECT 42000 Connected at 42000 bps 56K rat...

Page 52: ...ed by one of the following codes depending on the type of error control connection V42bis V 42 error control LAP M and V 42bis data compression V42 V 42 error control LAP M only MNP5 MNP 4 error contr...

Page 53: ...Four USB V 90 Modems Chapter 5 Remote Configuration...

Page 54: ...l way CAUTION If you hang up while you are in remote configuration mode it may lock up the remote modem Setup Multi Tech modems are shipped with a default setup password MTSMODEM Anyone who has an own...

Page 55: ...mote configuration entirely but if you do this remotely you won t be able to change it back remotely 1 Establish a remote configuration link with the remote modem as described in Basic Procedure 2 Typ...

Page 56: ...MultiModemUSB User Guide MT4X56USB 56...

Page 57: ...Four USB V 90 Modems Chapter 6 Troubleshooting...

Page 58: ...LEDs should light If the Power LED does not light double check the cable connections If none of the TR LEDs light check to see that the software from the installation disk has been installed Refer to...

Page 59: ...in the modem s dial prefix e g ATDT9 Note the comma which inserts a pause before the number is dialed By inserting 9 into the dial prefix you do not have to include it in each directory entry To chan...

Page 60: ...e it to set the modem to answer after the second ring S0 2 Make sure that you have Caller ID service from your telephone company Fax and Data Software Can t Run at the Same Time Communications devices...

Page 61: ...and in a pseudo online mode 3 Note that the CD LED is on If you are set for 14 400 bps or higher a speed LED should be on If the CD LED is not on there is a defect in your modem 4 Enter characters fro...

Page 62: ...nd establish your online connection 4 Type the escape sequence AT and press ENTER to bring your modem into online command mode 5 Type AT T6 and press ENTER The local modem responds to this command by...

Page 63: ...n 3 Type the escape sequence AT and press ENTER to bring your modem into online command mode 4 Type AT T3 and press ENTER Once you receive an OK message from your modem if responses are enabled your m...

Page 64: ...2 You will need to purchase a PCI USB controller card 3 If your PC does have USB connectors verify that the USB hardware is enabled in your system BIOS configuration 4 If the USB Class Host Controlle...

Page 65: ...Four USB V 90 Modems Chapter 7 Upgrade Procedure...

Page 66: ...1 Identify the MT4X56USB Firmware You must know the model number and firmware version of your Multi Tech MT4X56USB to know whether you should update it 1 Run your favorite terminal program If you are...

Page 67: ...in DOS or double clicking it in Windows The extracted files include a HEX file which contains the upgrade data and one flash program each for DOS Windows 3 1 95 98 Windows NT 4 0 and Windows 2000 Step...

Page 68: ...n in the MAIN MENU and hit ENTER Highlight Active Port and select the COM port to which you have your modem attached Highlight Baud Rate and select the rate you want to program at Hit ESC when finishe...

Page 69: ...Four USB V 90 Modems Chapter 8 Service Warranty and Tech Support...

Page 70: ...Tech Systems Inc The Software is copyrighted Except as provided herein the Software and documentation supplied under this agreement may not be copied reproduced published licensed sublicensed distrib...

Page 71: ...rt Multi Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi Tech product If you have any questions about the operation of this unit call 1...

Page 72: ...esses contact name and phone number check or purchase order number for payment if the MT4X56USB is out of warranty Check with your technical support specialist for the standard repair charge for your...

Page 73: ...Four USB V 90 Modems Appendices...

Page 74: ...aed to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipm...

Page 75: ...nce of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with...

Page 76: ...requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 NOTICE The Industry Canada label identifies certified equipment This certification means that the equipm...

Page 77: ...approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the...

Page 78: ...Tech web site in Portable Document Format PDF files at http www multitech com support manuals IDCfiles manuals idc You can download the Acrobat Reader to view PDF files you may want to bookmark http...

Page 79: ...Four USB V 90 Modems Glossary of Terms...

Page 80: ...d An activity that takes place in the PC while you are running another application In other words the active user interface does not correspond to the background task Bandwidth the amount of data tran...

Page 81: ...many slow speed voice or data transactions on a single high speed link Characteristics Those qualities of a Universal Serial Bus device that are unchangeable for example the device class is a device c...

Page 82: ...ess defined by the Universal Serial Bus Specification and used by a Universal Serial Bus device when it is first powered or reset The default address is 00h Default Pipe the message pipe created by Un...

Page 83: ...bility to attach and remove devices while the host is in operation E E M A telephony trunking system used for either switch to switch or switch to network or computer telephone system to switch connec...

Page 84: ...from a CO outside of foreign to the subscriber s exchange area In simple form a user can pick up the phone in one city and receive a tone in the foreign city Connecting a POTS telephone to a computer...

Page 85: ...plication has to provide that control or NetWare s SPX protocol must be used Interoperable Devices from different vendors that can exchange information using a standard s base protocol Interrupt Reque...

Page 86: ...any which provides local i e not long distance transmission services AKA telco LECs provide T1 or FT1 access to LDCs unless the T1 circuit is completely intra LATA Inter LATA T1 circuits are made up o...

Page 87: ...eing picked up Dialing and transmission are allowed but incoming calls are not answered Contrast on hook Off Premise Extension OPX An extension or phone that terminates in a location other than that o...

Page 88: ...es Request Indication Response and Confirm Private Branch Exchange PBX A phone exchange located on the customer s premises The PBX provides a circuit switching facility for phone extension lines withi...

Page 89: ...high data rates with the same connector used for RS 232 however it is incompatible with RS 232 S Serial Port The connector on a PC used to attach serial devices those that need to receive data one bit...

Page 90: ...des the basic T1 block of 64 Kbps for voice transmission This Level 0 Signal as its called is represented by DS 0 or Digital Signal at Level 0 24 of these voice channels are combined into a serial bit...

Page 91: ...nnector downstream connections peripherals hub outputs are made using the B type connector The USB spec defines two types of connectors to protect the bus from illegal topologies e g connecting one do...

Page 92: ...ddress W Wide Area Network WAN 1 A network that provides communication services to a geographic area larger than that served by a local area network or a metropolitan area network and that may use or...

Page 93: ...disabling response to 47 DS 41 E 41 F 41 format 40 H 41 I 42 N 42 O 42 54 55 P 42 Q 42 S 42 S 42 T 43 V 43 W 43 X 43 Z 43 Attention code 40 Autoanswer 40 49 60 Auxiliary Relay Control command 44 B Bac...

Page 94: ...ho Command Mode Characters command 41 Echo Online Data Characters command 41 EMC Safety and Terminal Directive Compliance 77 ENTER key 40 Enter Setup Password command 47 Error control setting 49 50 Er...

Page 95: ...Multi Tech Web site 66 N New Zealand Telecom Warning Notice 77 O On hook off hook 41 On line Warranty Registration 71 Online command mode 40 P Pause time for comma setting 49 Power Connector 10 Power...

Page 96: ...Modem disconnects while online 59 Modem does not respond to commands 58 Modem doesn t work with caller ID 60 V 90 78 Windows 95 support 64 U Uninstalling MultiModemUSB in Windows 2000 26 Uninstalling...

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