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MT1932ZDX Quick Reference Guide
•
Make sure you are in terminal mode in your data communications
program, then type AT and press ENTER. If you get an
OK
response,
your connections are good and the problem likely is in your phonebook
entry or session settings.
•
Try resetting your modem by turning it off for five seconds, and then
back on. Make sure there is a reset command (&F) in your initialization
string, or your modem may not initialize correctly.
•
If you don’t get an
OK
, the problem may still be in the communications
software. Make sure you have done whatever is necessary in your
software to make a port connection. Not all communications programs
connect to the COM port automatically. Some connect when the
software loads and remain connected until the program terminates.
Others can disconnect without exiting the program or allow multiple
terminals to be open, but only one can access the modem at a time.
If the terminal reports that it cannot make a connection, yet the
modem’s TR indicator is on, click on the Window menu to see if more
than one terminal is open. The modem’s TR indicator shows that the
software has made a connection with the modem through the COM
port.
•
Your communications software settings may not match the physical
port the modem is connected to. The serial cable may be plugged into
the wrong connector—check your computer documentation to make
sure. Or you may have selected a COM port in your software other
than the one the modem is physically connected to—compare the
settings in your software to the physical connection.
•
If the modem is on, the cable is plugged into the correct port, the
communications software is configured correctly, and you still don’t
get an
OK
, the fault may be in the serial cable. Make sure it is firmly
connected at both ends.
•
Is this the first time you have used the cable? If so, it may not be
correct. Check the cable description on the packaging to make sure
the cable is the right one for your computer.
•
Peripheral expansion cards, such as bus mouse and sound cards,
may include a serial port preconfigured as COM1 or COM2. The extra
Summary of Contents for MT1932ZDX
Page 1: ...Quick Reference Guide...
