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Chapter 2: Installation 

Multi-Tech Systems, Inc. 

FaxFinder Admin User Guide 

20 

Installing the Client software 

A.  Insert the FaxFinder Product CD into the CD-ROM drive of the client PC. If the CD does not auto 

start, use Windows Explorer to navigate to your CD drive and launch the installation program by 
double-clicking on 

cd_start.exe

 file on the CD. From the menu presented, click the Software 

button. 

  From the new screen presented, select the Client Software button to install the Multi-Tech 

FaxFinder Client software for using the FaxFinder unit. 

Important:

 If you have any old versions of the FaxFinder client software installed, please uninstall 

that prior to installing the new version. For your convenience, there is a mass uninstaller available 
for push uninstalls on the product CD. It is in the Software folder and is called 

Remove_InstallShield_FFClient.msi

’. 

Vista Only:

 Should you install the client in Windows Vista, you may see a pop-up window informing 

you of a printer spooling in use. Please select ‘Continue’ to finish the installation. This message 
has no impact on the installation or functionality of the FaxFinder Client Software. 

 

Continue the installation. 

 

 

 

Summary of Contents for FaxFinder FF-120

Page 1: ...FaxFinder V 34 Fax Servers Models FF120 FF220 FF420 FF820 Administrator User Guide ...

Page 2: ... added slotted hole mounting drawing E 09 15 08 Update Server changes for software firmware Added status LED references back in 05 13 09 Added link to website for warranty information Patents This device covered by the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 67...

Page 3: ...Finder Unit 65 Disabling and Re Enabling a Client s FaxFinder Service 66 FaxFinder Fax Client Software Menu Command Definitions 67 CHAPTER 5 FAXFINDER CLIENT SOFTWARE OPERATION 79 Sending a Fax 80 Scheduling Fax Transmissions 86 Putting Pending Faxes on Hold and Removing the Hold 88 Canceling a Fax 91 Setting Fax Retry Number and Interval 92 Sending One Fax Containing Multiple Documents 93 Forward...

Page 4: ...ination In response to the Print command the FaxFinder turns the print file image into a fax The FaxFinder transmits the fax to the public phone system PSTN or to another PBX extension Manual Routing Mode When connected directly to a regular POTS line or to a PBX without convergent routing capability the FF120 220 420 820 functions as an outgoing fax server with incoming fax service going through ...

Page 5: ...ient program a viewer for TIFF files and a program for creating and modifying fax cover pages Prerequisite Determining PBX Compatibility Configuration To operate the FF120 220 420 820 FaxFinder system in conjunction with a PBX Automated Routing Mode that PBX must be able to route incoming calls to many PBX extension numbers to a single PBX station port This multiple extension to single port capaci...

Page 6: ...l shock from lightning 7 Do not use a telephone in the vicinity of a gas leak not even to report a gas leak 8 To reduce the risk of fire use only 26 AWG or larger telecommunication line cord 9 Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations Lithium Battery Caution A lithium battery located within product provides backup power for the timek...

Page 7: ...ada Class A EN 55022 1998 Class A EN55024 1998 FCC Part 15 Class A Canada Class A EN 55022 1998 Class A EN55024 1998 Safety Approvals cUL UL60950 1 EN60950 1 AS NZS60950 2000 cUL UL60950 1 EN60950 1 AS NZS60950 2000 Telecom Approvals FCC Part 68 CS03 FCC Part 68 CS03 Data Modem Specs ITU T V 92 V 90 56K 92 build option V 34 33 6K V 32bis 14 4K V 22bis 2400 baud V 22 V 23 V 21 Bell 212A Bell 103 V ...

Page 8: ...ch recommends that you give a copy of this document to each client user Cabling Guide in print FaxFinder Administrator should use this manual to make cabling connections for the FaxFinder unit FaxFinder Reference Guides on MTS web site FaxFinder Administrator should use these manuals to configure the FaxFinder unit in conjunction with the PBX specified in each guide Multi Tech manuals and other re...

Page 9: ...tion explains why the capabilities of your PBX will determine how you set up the FaxFinder unit to work with it We Supply FF120 220 FF420 820 A FaxFinder FF120 or FF220 with factory installed software One universal power supply with power cord Common telephone cables one for each port RJ 11 at both ends A product CD that contains a a software package for client PCs b a system management software p...

Page 10: ...FaxFinder Admin User Guide 10 Mechanical Mounting The FF120 220 FaxFinder comes with chassis screw holes to facilitate attaching it to a flat surface The FF420 820 are table top units that can also be rack mounted Rack mounting hardware is included ...

Page 11: ...onnector at FaxFinder RJ 45 Connector at computer DB 9 Reset Switch Line 2 appears on FF220 only COMMAND ETHERNET 8 7 5 3 1 2 4 6 Power Cable Receptacle Grounding Screw Connect to Earth Ground Cabling to your IP network RJ 45 connector Cabling to computer running terminal software For debugging purposes only Connector at FaxFinder RJ 45 Connector at computer DB 9 On Off Switch Ports 5 8 appear on ...

Page 12: ... Grounding for FF420 820 Product Ground Screw Grounding connectors must be secured permanently to product ground screw and earth ground screw Earth Ground Screw Connected to Permanent Earth Ground of Building s Electrical System Ground Wire Size 18AWG or thicker FF 420 820 Unit GND ...

Page 13: ...ions If the FaxFinder is connected directly to a POTS line or to the station port of a PBX that cannot route multiple extension numbers to a single station port then all incoming faxes must go to the email address of a single recipient who acts as an attendant and forwards the faxes to the intended recipients This is the FaxFinder s Manual Routing Mode of operation In the FaxFinder software s Mode...

Page 14: ...er cord to the connector with the lock nut Builds of FF120 220 for outside of North America have a 2 piece power connection Note The FF120 220 have a reset switch in lieu of a power toggle switch Using a straightened paper clip to push the recessed button will perform a hardware reset This is only necessary if the unit becomes unresponsive Caution Use only the DC power transformer supplied with th...

Page 15: ...onnecting to the Ethernet Network make sure that the network to which you are connecting the FaxFinder is not a 192 168 2 x subnet Because the FaxFinder s factory default IP address is 192 168 2 1 connecting it to a network that has a different device at that same IP address would cause data interference If it is a 192 168 2 x subnet connect from the Administrative PC to the FaxFinder using an RJ4...

Page 16: ...Automated Routing Mode Connection for Manual Routing Mode Plug one end of the phone cable into the FaxFinder s LINE jack and the other into an available Station Port on the PBX Plug one end of the phone cable into the FaxFinder s LINE jack and the other end into your standard telephone receptacle An RJ11 to RJ11 cable is included with your FaxFinder Automated Routing Mode Manual Routing Mode COMMA...

Page 17: ...eeds to be associated with a FaxFinder unit for proper operation Installing the Device Manager software A Insert the FaxFinder Product CD into the CD ROM drive of the client PC If the CD does not auto start use Windows Explorer to navigate to your CD drive and launch the installation program by double clicking on cd_start exe file on the CD From the menu presented click the Software button From th...

Page 18: ...pter 2 Installation Multi Tech Systems Inc FaxFinder Admin User Guide 18 C Select the location where you would like the software to install Click Next D The software is ready to be installed Click Install ...

Page 19: ... User Guide 19 E When the installation is completed click Finish Installation of the Device Manger software is complete You may now move ahead and set up your FaxFinder unit using the Device Manager software or continue with the Client software installation below ...

Page 20: ...lti Tech FaxFinder Client software for using the FaxFinder unit Important If you have any old versions of the FaxFinder client software installed please uninstall that prior to installing the new version For your convenience there is a mass uninstaller available for push uninstalls on the product CD It is in the Software folder and is called Remove_InstallShield_FFClient msi Vista Only Should you ...

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