WARNING:
Due to limitations of Alarm Systems, Multicom cannot
guarantee the performance of the security system and shall not be
responsible for circumstances resulting from the product’s inability to
operate. It must be understood that while your Multicom product is
highly advanced and secure, it only forms part of your total security
installation and it does not offer any guaranteed protection against
burglary,
fi
re or other emergency. This is due to a number of reasons,
including, but not limited to, inadequate or improper installation/
positioning, sensor limitations, battery performance, wireless
signal interruption, inadequate maintenance, or the potential for
communication mediums to be compromised or circumvented.
As a result, Multicom does not represent that the alarm system will
prevent personal injury or property damage, or in all cases provide
adequate warning or protection. Your security system should
therefore be considered as one of many tools available to reduce
risk and/or damage of burglary,
fi
re or other emergencies; such
other tools include, but are not limited to insurance coverage,
fi
re
prevention and extinguisher devices, and sprinkler systems. We also
strongly recommend you to regularly maintain your security systems
and stay aware of new and improved Multicom products and
developments. For those customers who are using a security system
connected to a non-traditional telephone system, such as “Voice
Over Internet Protocol” (VoIP) that converts the voice signal from
your telephone to a digital signal travelling over the Internet, you
should be aware that your alarm system may not function as
effectively as with traditional telephone systems. For example, if your
VoIP equipment has no battery back-up, during a power failure your
system’s ability to transmit signals to the monitoring centre may be
compromised. Or, if your VoIP connection becomes disabled, your
telephone line monitoring feature may also be compromised. Other
concerns would include, without limitation, Internet connection
failures, which may be more frequent than regular telephone line
outages. We therefore strongly recommend that you discuss these
and other limitations involved with operating an alarm system on a
VoIP or other non-traditional telephone system with your installation
company. They should be able to offer or recommend measures to
reduce the risks involved and give you a better understanding. The
Multicom range of communication products are designed to detect
all communication failures within the network and are designed to
work effectively around traditional telephone systems in addition
to Non-Traditional Telephony such as VoIP, GPRS, 3G/LTE and new
communication mediums including the (NBN) National Broadband
Network.
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