FS
28
Innovation. Quality. Performance. Best in Industry. Worldwide.
Warranty for Lasers
MultiCam
hereby warranties the electronics, motion controller, and motors of the laser, when properly used per
the original design function, to be free of defects for a period of one (1) year from the date of shipment from
MultiCam
. This warranty is provided to assure the initial purchaser that the machine and control units are free
from defects in workmanship and materials. No responsibility for loss of machine time or work piece is expressed
or implied. This warranty is valid to the original owner while in compliance with normal usage and the
recommended maintenance as prescribed by the manufacturer. Failure to perform regularly scheduled
maintenance and maintain the maintenance log will void this warranty.
If the electronics, motion controller, or motors of the laser are found to be defective during the applicable
warranty period in accordance with the following specific procedure,
MultiCam
will, at its option, either repair
or replace the parts at no charge. Replacement parts may be refurbished. All parts that are replaced shall become
the property of
MultiCam
. This warranty does not include the following items:
particulate filters
timing belts
hoses
tooling
dust brushes
items consumed in normal use
Also excluded from the warranty is any damage to the laser resulting from, but not limited to, shipping, accident,
disaster, misuse, abuse, or any unauthorized modification of the product.
MultiCam
makes no other warranty or
representation of any kind, express or implied, and all implied warranties of merchantability and fitness for a
particular purpose with respect to the equipment are disclaimed.
Specific Warranties
Lasers
See the manufacturer’s warranty for the specific laser.
Fume Extraction
See the manufacturer’s warranty for the specific fume extraction apparatus.
Limited Warranty Procedures
USA
Customers must first contact their local authorized
MultiCam
Technology Center to issue a purchase order,
which is required for any parts that must be returned to
MultiCam
. When replacement parts are shipped, an
RMA number/tag will be included and must be prominently displayed on the outside of the return package as well
as on the accompanying packing slip. All parts must be returned within 21 days, or the invoice for the parts will
be due. The customer assumes cost of shipment for returned items.
MultiCam
will not issue Call Tags for any
machine part or equipment.
Outside the USA
Please contact the local
MultiCam
Distributor for specific instructions.
Routers * Lasers * Plasma * WaterJets * Knife Cutters
www.MultiCam.com v. 11 10
