Installation and Operational Manual
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Boutique Collection
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SculptureStone® Tubs
13 / mtibaths.com
Lifetime Bath Warranty
Shell:
MTI Baths (MTI) warrants the shell of the SculptureStone tub against defects in material and
workmanship for the lifetime of the product to the original purchaser. Slight variations in the surface
are indigenous to the natural stone appearance and do not compromise the structural integrity of the
product, therefore are not considered defects or flaws. Blemishes, air holes or casting marks on the
underside of the bath are not considered defects and do not affect the performance or quality of the
product.
Air Bath:
The non pro-rated warranty covers the blower against defects in material or workmanship.
All other hydrotherapy components included in MTI packages are subject to the MTI Two-Year parts
warranty.
Two-Year (Parts Only) Warranty:
MTI warrants all Boutique Collection hydrotherapy components not
specified above for two years (parts only) against defects in material or workmanship. If an electronic
component or keypad is deemed defective within the two year period, MTI will send replacement parts at no
charge.
Replacement parts shall assume the remaining warranty period of the parts replaced, and are subject to
availability and may differ from those originally supplied. Changes in materials, parts or specifications are not
valid reasons for product refusal or replacement under warranty.
Accessories manufactured by MTI Baths, Inc. carry a one year warranty for parts only. Accessories sold by
MTI, but not manufactured by MTI, carry terms of warranty provided by the original manufacturer.
Warranty Performance:
Replacement parts and/or repair services authorized under the terms of this warranty
will result in the issuance of a service order number. There will be no charge for necessary repair parts,
materials, labor, or related freight costs under the terms of this warranty. No payment for services rendered
will be made by MTI Baths without an MTI authorized service order. To obtain service for any malfunction
or defect, contact MTI’s Technical Service & Warranty Department in writing within 10 days of the discovery
of the problem. Proof of purchase must be provided. Other support materials may be requested to assist
technicians with problem and warranty assessment. MTI reserves the right to inspect the malfunction or
defect on site and repair or replace the unit at our discretion.
Warranty Extent & Limitations:
Warranty coverage begins from date of purchase regardless of installation
date. The warranty registration card must be filled out by the purchaser and mailed to MTI Baths at 670 N.
Price Rd. Sugar Hill, Georgia 30518 or completed online at
mtibaths.com/contact-us/warranty-registration/
within one hundred twenty days from purchase.
This warranty is product specific and extends only to the original consumer/purchaser of the MTI Baths
product. Original purchase and installation must be within the boundaries of the continental USA*. The
warranty terminates after transfer of ownership or if the product is installed or relocated outside the
boundaries of the continental USA* by the original consumer/purchaser prior to the expiration of the warranty
period. Installation must be in an indoor, climate-controlled, residential environment. The unit must be
installed and operated according to the instructions contained in the installation and owner’s manual.
MTI does not warrant leaks associated with improper waste and overflow installation or damages from over-
filling the bath.
Never leave a full bath or filling bath unattended.
MTI will not be responsible for the cost of
removing or reinstalling the unit, or costs associated with any adjacent materials.
This warranty is effective for all MTI Engineered SculptureStone® (ESS) tubs manufactured after
January 1,
2018
, and is in lieu of all other warranties. MTI Baths, Inc. See commercial warranty for commercial installation
coverage.
MTI Residential Warranty
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