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IF You're havIng general proBlems
If you are having problems with your TV, carry out the following checks first. If you are still having problems, unplug your TV and contact the
service centre.
problems and how to fix them
There is no sound and no picture coming from my TV.
• Check that you have connected the TV power cord properly to the wall socket.
• Check the picture contrast and brightness setting.
• Check which input source you selected.
There is a normal picture but no sound coming from my TV.
• Check that your TV is not muted or has the volume down.
• Switch the channel, the problem may be with the channel you're on, not the TV.
• Check that your audio cable input has been plugged in properly. If you are using an external amplifier.
The remote control does not work.
• Check to see if there is any object between your TV (such as a piece of furniture) that could block the remote control from connecting with the
sensor on your TV.
• Have you put the batteries into the remote control the right way? ( So + to + and - to -)
• Correct remote operating mode was set (such as TV or VCR).
• The TV is not positioned in bright sunlight.
• Try fitting new batteries if none of the above work.
The TV has turned off suddenly.
• Check that you have not set the sleep timer.
• Check that you have not set the timer to control the socket which has your TV power cord on.
• Check that you have not selected the auto standby mode which will turn of your TV after 2, 3 or 4 hours.
The picture on my TV appears slowly after I have switched it on.
• This is normal. The image takes a few seconds to appear after you have switched the TV on. Please contact your service centre if picture has not
appeared after five minutes.
There is no or poor quality colour ora poor picture on my TV.
• Change the colour setting on the PICTURE MENU.
• Keep a distance between your TV and any VCR you may be using
• Try watching another channel. The problem may be with the channel you're watching.
• Are the video cables installed properly?
• Change the setting of picture brightness on PICTURE MENU.
There are horizontal and vertical bars on the screen, the picture is shaking.
• Check if any signal interference activities is going on nearby, such as an electrical appliance or power tool is in operation.
The reception is poor on some channels.
• The TV channel you're watching may be having problems. Change to another channel and see if the same is happening.
• Check if the signal cable not contains bad plugs or fractures.
• Check that if the signal cable is not longer than 10 meters, we recommend to strengthen the signal after every 10 meters.
There are lines or streaks on the pictures.
• Check if there is any damage to the aerial on the roof, try to change the direction of the aerial to receive a better signal.
One of the TV's speakers does not work.
• Check the sound balance setting on SOUND MENU.
IF You're havIng vIdeo graphIcs adaptor (vga) proBlems
The signal is out of range.
• Change the resolution, horizontal or vertical frequency of your source (PC etc.).
• Check whether the signal cable is connected from the PC to your TV properly.
• Check the signal input source is connected properly.
Instruction Manual
