22
TROUBLESHOOTING
CONTACT YOUR LOCAL MSPA DEALER OR SERVICE CENTER FOR ANY PRODUCT RELATED QUESTIONS OR PROBLEMS.
OZONATOR
FAILURE
Digital cable line connection failure
Water level is not at the
minimum water line
One-way valve blocked
Filter pump does not work
Connect the Digital cable once again, ensure the
pins inside are well connected
Add more water to the minimum line
Contact the MSpa Service Center
Refer to "FILTER PUMP DOES NOT WORK"
section
FILTER PUMP DOES
NOT WORK
Filter stuck by dirt or other objects
Filter system failure
Water has been used too long
Insufficient filtering
Dirty filter cartridge
Improper water maintenance
Clean or replace the filter cartridge
Contact the MSpa service center
Change the water
Increase filtration frequency
Clean or replace the filter cartridge in time
Refer to the chemical manufacture's instruction
WATER NOT CLEAN
SPA LEAKING
Spa inlet/outlet connection not securely
tight
Water leaks from the spa liner
Drainage valve is not closed completely
Tighten the inlet and outlet connection
Repair the leaking hole/spilt with the repair kit material
Contact the MSpa Service Center
PROBLEM
CAUSE
SOLUTION
NO DISPLAY ON THE
CONTROL PANEL
Power failure
PRCD is off
PRCD broken
Check power source
Reset PRCD
Contact the MSpa Service Center
Contact the MSpa Service Center
NOT HEATING
PROPERLY
Temperature set too low
Dirty filter cartridge
Heater failure
Filter pump broken
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact the MSpa Service Center
Contact the MSpa Service Center
BUBBLE AIR
BLOWER DOES NOT
WORK
Wait for 10 minutes
Contact the MSpa Service Center
Contact the MSpa Service Center
Digital cable connection
failure
Press the Reset button, control
panel is not displayed
Connect the digital cable once again,
ensure the pins inside are well connected
Water level is not at the minimum
water line
Digital cable connection failure
Auto-off 10 minutes
Unidirectional threshold is not open
Control panel failure
Connect the digital cable once again,
ensure the pins inside are well connected
Summary of Contents for PM-610S Tuscany
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