mspa Bergen C-BE042 Owner'S Manual Download Page 16

Page: 16 / 17

Where can I find the serial number?

At the back of controller. Or at the foot of the control box.

CONTACT YOUR LOCAL MSPA DEALER OR SERVICE CENTER FOR ANY PRODUCT-RELATED QUESTIONS OR PROBLEMS.

PROBLEM

CAUSE

SOLUTION

SPA TUB IN AN
ABNORMAL SHAPE

NO BUBBLE

FILTER PUMP DOES
NOT WORK

Check the air pressure and release air if necessary

During hot weather, it is advisable to check whether some air should be released to avoid

any possible damage to the spa pool.
Wait for 10 minutes and turn on the Bubble button again
Contact local MSpa Service Center
Contact local MSpa Service Center

Clean or replace the filter cartridge

Contact local MSpa Service Center

Extra air pressure due to strong sunlight

Auto-off 10 minutes
Internal parts damaged
One-way valve broken
Filter cartridge clogged by dirt or

other objects
Filter system failure

How can I find my service contact?

Scan the QR code below or visit https://www.the-mspa.com/after-sales.

1. Input the serial number of your spa.

2. The corresponding service provider will be displayed.

Summary of Contents for Bergen C-BE042

Page 1: ... and appearance of its products which may result in updates to the instruction manual without prior notice C TE042 062 C OM062 Tekapo Ottoman C BE042 062 C ST062 Bergen Starry PLEASE DO NOT RETURN THE PRODUCT TO THE STORE QUESTIONS PROBLEMS MISSING PARTS For FAQ Manuals Videos or Spare Parts please visit www the mspa com support EN CM 3127647 C US ...

Page 2: ... are delighted to welcome you to the MSpa family and look forward to sharing with you the full spectrum of our expertise Enjoy your MSpa Welcome CONTENT Safety precautions Specifications Product overview First use and set up preparation Spa set up Controller operation Water maintenance and chemicals Drainage cleaning and storage Precautions for seasonal use Disposal and environmental protection Tr...

Page 3: ...l into the spa pool Risk of accidental drowning Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ensure that children can not use this spa unless they are supervised at all times Risk of injury a Replace damaged cord immediately b Do not bury cord c Connect to a grounded grounding type receptacle only Risk of Injury The suction fittings in this spa ar...

Page 4: ...e fault has been identified and corrected TO REDUCE THE RISK OF INJURY A The water in a spa should never exceed 104 F 40 C Water temperature between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperature is recommended for young children and when spa use exceeds 10 minutes B Since excessive water temperatures have a high potential for causing fetal damage during ...

Page 5: ...of impending hazard b failure to perceive heat c failure to recognize the need to exit spa d physical inability to exit spa e fetal damage in pregnant women WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT B...

Page 6: ...le in spa can see it clearly Please retain this information for future reference If the warning label is damaged or missing please contact your country MSpa service center to get a new one f unconsciousness and danger of drowning CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION CAUTION The spa should not be setup or left out in temperature lower than 39 F 4 C Do not use the spa alon...

Page 7: ...Round Round 4 6 4 6 6 6 C TE042 Tekapo C TE062 Tekapo C BE042 Bergen C BE062 Bergen C OM062 Ottoman C ST062 Starry 650 L 171 Gal 930 L 245 Gal 700 L 184 Gal 930 L 245 Gal 930 L 245 Gal 930 L 245 Gal 1 58 x 1 58 m 62 x 62 1 85 x 1 85 m 73 x 73 Ø1 80 m 71 Ø2 04 m 80 Ø2 04 m 80 Ø2 04 m 80 1 18 x 1 18 m 46 5 x 46 5 1 45 x 1 45 m 57 x 57 Ø1 4 m 55 Ø1 6 m 63 Ø1 6 m 63 Ø1 6 m 63 22 5 kg 49 6 lbs 25 kg 56...

Page 8: ...the amount of debris entering the spa and will damage the floor To ensure a longer lifespan do not leave the spa tub exposed to direct sunlight Always keep the manometer within the yellow section when using the spa at a temperature higher than 20 C 68 F or when exposing it to sunlight for a short time Do not install or use the spa outdoors at a temperature lower than 4 C 39 F Do not use the spa wh...

Page 9: ...n use WARNING If the manometer points to the White section the air pressure of your spa is too high Press the black button on the bottom of manometer to release some air until the pointer returns to the Green or Yellow section IMPORTANT ALWAYS READ THE MANOMETER TO ENSURE THAT THE SPA IS FILLED AT THE CORRECT AIR PRES SURE FOR THE CONDITIONS 9 SPA SET UP Make sure the inflation hose is properly in...

Page 10: ...ground or any other dirt when not in use Covers shall be cleaned inside and out periodically using a suitable solution that includes adequate disinfection e g 10mL L of free Chlorine WARNING Do not drag the spa after filling it with water Do not operate the spa until the water reaches the Minimum line The water temperature should not be higher than 40 C 104 F Buckle Lock Operation 10 6 7 Make sure...

Page 11: ...NOTE After turning off the heating system the filtration system will automatically stop in 30 seconds Filter Cartridge Cleaning Reminder When the FILTER button is flashing or displays red the filter cartridge must be cleaned or replaced Once this has been done press the Filter button for 3 seconds to reset the reminder Auto filtration When the spa is in stand by mode the filtration system will ope...

Page 12: ... the buckle cover to prevent pollution 4 Use spa chemicals to maintain the proper water conditions Spa damage resulting from the misuse of chemicals or the mismanagement of spa water is not covered by the warranty Consult with your local spa or pool retailer for more information on chemical use Water Sanitation The spa owner must regularly check and keep the spa water sanitized with scheduled main...

Page 13: ...eflate the spa 2 Once it is deflated replace the valve 15 minutes UP DOWN HEATER BUBBLE FILTER TIMER 1 3 2 pin hole pin hole Water Treatment It is good practice with an existing spa to keep all air jets open and valves closed to allow chemically treated water to flush through all pipework Always follow the chemical manufacturer s directions and the health and hazard warning Bromine are highly reco...

Page 14: ...n the air is also sucked into the pump causing the bubble generator to get damp and rusty which could result in malfunction and void your warranty Although the plug also has an IPX5 rating it is recommended to put it somewhere not exposed to rain to prevent damage caused by water accumulation due to excessive rain In Rainy days Inflation Low temperature will harden the PVC material and make it mor...

Page 15: ...e GFCI Testing section Contact local MSpa Service Center Contact local MSpa Service Center Tighten the in outlet connection Close the drainage valve Contact the MSpa Service Center if spa is still leaking Repair the leaking hole split with the repair kit material Set a higher temperature Clean or replace the filter cartridge Add more water to the minimum line Contact local MSpa Service Center Refe...

Page 16: ... to avoid any possible damage to the spa pool Wait for 10 minutes and turn on the Bubble button again Contact local MSpa Service Center Contact local MSpa Service Center Clean or replace the filter cartridge Contact local MSpa Service Center Extra air pressure due to strong sunlight Auto off 10 minutes Internal parts damaged One way valve broken Filter cartridge clogged by dirt or other objects Fi...

Page 17: ...y inquiry All claims must be submitted to an MSpa authorized dealer or service partner It is essential that all submitted claims provide all the necessary information including Customer name Purchase receipt Serial No Product No Problem and Parts requested Annex A Ensure that you read carefully understand and follow all of the information in this user manual before installing and using your spa Th...

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