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Troubleshooting

Summary of Contents for MS-A623

Page 1: ...G52 A6231X1 Pro 16 B Flex All in One AIO PC MS A623 System...

Page 2: ...Information v Safety Instructions vi CE Conformity viii FCC B Radio Frequency Interference Statement viii WEEE Statement viii RoHS Statement ix 1 Overview 1 1 Packing Contents 1 2 System Overview 1 3...

Page 3: ...e every care in the preparation of this document but no guarantee is given as to the correctness of its contents Our products are under continual improvement and we reserve the right to make changes w...

Page 4: ...ears at most since the product has been discontinued depending on the official regulations declared at the time Please contact the manufacturer via http www msi com support for the detailed informatio...

Page 5: ...ment and the Council MSI provides the information of chemical substances in products at http www msi com html popup csr evmtprtt_pcm html Battery Information European Union Batteries battery packs and...

Page 6: ...t Do not disable the protective earth pin from the plug The equipment must be connected to an earthed mains socket outlet Always unplug the AC power cord before installing any add on card or module to...

Page 7: ...ounding of Outer Conductive Shield of a Coaxial Cable Always keep the strong magnetic or electrical objects away from the equipment If any of the following situations arises get the equipment checked...

Page 8: ...elocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consul...

Page 9: ...diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Turkey EEE regulation Conforms to the EEE Regulations of the...

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Page 11: ...tyle using an anti glare backlit LED display to increase clarity while reducing the burden to the eyes With the ultra slim chassis and specially designed flexible use base it blends technology with li...

Page 12: ...er Utility Disc User Manual Quick Guide Keyboard Optional Mouse Optional Please contact us immediately if any of the items is damaged or missing The illustrations are for reference only and your packi...

Page 13: ...d for picture taking video recoding online conferencing and any other interactive applications 3 LED Indicator The LED indicator indicates when it is recording The LED indicator should be on when devi...

Page 14: ...tem on a flat and stable surface 2 Ventilator The ventilator on the enclosure is used for air convection and to prevent the equipment from overheating Do not cover the ventilator 3 Stereo Speakers The...

Page 15: ...der may support various types of memory cards 3 USB 3 0 Port with MSI Super Charger Technology The USB 3 0 port is backward compatible with USB 2 0 devices It supports up to 5Gbit s SuperSpeed data tr...

Page 16: ...all digital audio video interface capable of transmitting uncompressed streams HDMI supports all TV format including standard enhanced or high definition video plus multi channel digital audio on a si...

Page 17: ...the system is accessing data on the HDD and remains off when no disk activity is detected 4 Monitor Power LED The power LED glows when the monitor is turned on and goes off when the monitor is shut do...

Page 18: ...ble to it Yellow Green Orange LED Color LED State Condition Left Yellow Off LAN link is not established On steady state LAN link is established On blinking The computer is communicating with another c...

Page 19: ...users purchased For any further information on the product users purchased please contact the local dealer Do not attempt to upgrade or replace any component of the product if you are not an authorize...

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Page 21: ...tarted This chapter provides you with the information on hardware setup procedures While connecting peripheral devices be careful in holding the devices and use a grounded wrist strap to avoid static...

Page 22: ...ight and keep a good posture Adjust the chair s back if available to support your back comfortably 4 Place your feet flat and naturally on the floor so that your knees and elbows have the proper posit...

Page 23: ...hrough the AC power cord and the electrical outlet before powering on the system Do not use any sharp objects on the display 1 Pull the holder open and tilt the monitor To stabilize the system make su...

Page 24: ...2 4 3 Connect the adapter to the system and plug in the power cord 4 Press the power button to power on the system...

Page 25: ...3 System Operations This chapter provides you with essential information on system operations Important All information is subject to change without prior notice...

Page 26: ...Shut Down Computer menu presents the options of Sleep S3 S4 Shut Down S5 for rapid and easy management of your system power h h Power Management through ENERGY STAR qualified monitors The power manage...

Page 27: ...inactivity Tune the settings in Power Options under Windows OS to optimize your PC s power management Install power saving software to manage your PC s energy consumption Always disconnect the AC powe...

Page 28: ...k Connection Windows 10 h h Wired Network 1 Right click Start and select Control Panel from the list 2 Select View network status and tasks under Network and Internet 3 Select Set up a new connection...

Page 29: ...to the Internet and click Next 5 Select Broadband PPPoE to connect using DSL or cable that requires a user name and password 6 Type the information from your Internet Service Provider ISP and click Co...

Page 30: ...nection from the list 3 To establish a new connection select Network and Sharing Center 4 Select Set up a new connection or network 5 Followingly choose Manually connect to a wireless network and clic...

Page 31: ...e operating system in use When the operating system is affected by virus and is not able to work normally When you want to install the OS with other built in languages Before using the System Recovery...

Page 32: ...his PC to start the system recovery 3 The Choose an option screen pops up Choose between Keep my files and Remove everything Reset this PC Keep my files Remove everything Only the drive where Windows...

Page 33: ...s 2 The Your apps will be removed screen shows a list of apps that will need to be reinstalled from the web or installation discs Click Next to continue 3 The next screen will show the changes to be m...

Page 34: ...creen will pop up asking you to choose between Only the drive where Windows is installed and All drives 3 Then select between Just remove my files and Remove files and clean the drive 4 The next scree...

Page 35: ...A Troubleshooting...

Page 36: ...e of the following steps 1 Press Ctrl Alt Del keys then choose Shut Down 2 Press and hold the power button till the system is off 3 Unplug the power cable from the system My microphone does not work 1...

Page 37: ...If you see video but cannot hear audio check the media player Also make sure the speakers and the master volume setting in the Audio Mixer are not muted 5 Check if the drivers are installed properly C...

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