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(82A022) CP/RXv0913
Section 4
Troubleshooting
When installing the ClearPath line of radio controlled
products it may be necessary to troubleshoot the system.
If your system is not working properly here is a basic
method to troubleshoot the products.
1.
When the push plate is actuated, does the
transmitter show a red LED?
[Note: You will need to
view the switch/surface box assembly from the back
(i.e. hold it so that the switch is facing away from you)
in order to see the LED.]
• If yes, proceed to step 2.
• If no, check the battery and make sure the push
plate is connected to the transmitter properly. Also
check battery wires to ensure neither is damaged.
If the transmitter continues to fail in showing the
red LED, contact MS Sedco to inquire about
repairing or replacing the transmitter.
2.
Are the 12 dip switches and frequency selection
switch matched between the transmitter and
receiver?
• If yes, proceed to step 3.
• If no, set the dip switches or frequency selection
switch to match between the transmitter and
receiver.
3.
Does the receiver have power?
Ensure that 12- 24 V
AC or DC is supplied to the Red and Black wires of
the CP/RX receiver. Also ensure that the wiring
harness is plugged in correctly to the receiver. Refer
to the label inside the cover of the receiver to verify
wire harness orientation.
4.
When the transmitter is triggered, does the
RECEIVER show a red LED?
• If yes, the transmitter and receiver are working
properly, but there is another issue.
• If no, the receiver is not seeing a signal from the
transmitter.
5.
There is a possibility that there is interference in
the area.
Change the frequency settings on both the
transmitter and receiver. If frequency interference is
affecting the signal, changing frequencies may
correct this problem. It is important to remember that
regardless of the frequency settings, both the
transmitter and receiver must match.
6.
If the receiver is not responding to a signal from
the transmitter, there are a few additional things to
consider:
• Materials such as metal, energy efficient (Low “E”)
glass, or other electronic devices may affect the
signal. If possible, hold the transmitter near the
receiver and activate it. If the receiver sees the
signal there is a possibility that obstructions may
be blocking the signal where the transmitter is
normally mounted, or you may be experiencing
interference.
• Try activating the receiver with a different
transmitter. If the receiver sees a signal from a
different transmitter, there is a possibility that the
original transmitter has a problem. If this occurs,
contact MS Sedco about repairing or replacing the
original transmitter.
• Ensure that the receiver antenna is exposed from
the header box as much as possible. If necessary,
drill a small hole in the header box and pull the
antenna through. Please do not cut or lengthen the
antenna wire.
• If the receiver is not responding to the signal from
any transmitter, regardless of distance or
frequency, it is possible the receiver may need
repair. Try a different receiver if this is possible.
Contact MS Sedco if receiver needs to be repaired
or replaced.
7.
If receiver and transmitter are functioning correctly
but door control is not activating, ensure that the
output of the receiver is connected properly to the
door control.
If you have questions on this, please
contact MS Sedco and ask for technical support.
CP/RX
Multi-Mode Radio Receiver and Timing Module
INSTALLATION INSTRUCTIONS
HDRC
™
h
ClearPat
™
8701 Castle Park Drive
Indianapolis, Indiana 46256
Telephone: (317) 842-2545
www.mssedco.com
