15
15
Problem
Possible Cause
Solution
Milk is not foamy
after frothing
• Not enough water in water
reservoir to steam
• Milk is not cold
• Using whole milk
• Follow the “How to Froth” instructions paying
close attention to the water measurements
• Use cold milk to froth
• For best results, use 2% or skim milk
Coffee comes out
around the edge
of the portafilter
• Portafilter not rotated to lock
position
• Coffee grounds around edge
of filter
• Too much coffee in the filter
• Rotate portafilter to lock position
• Wipe off excess grounds from rim of
portafilter
• Put less coffee in the filter
Portafilter changed
color
• Dishwasher
• It is still safe to use. We do not
recommend putting it in the dishwasher
Milk sucked in the
machine through
the frothing wand
• Not enough water to froth /
steam in the water reservoir
• You should hear the steam coming out. If it
is silent, remove the frothing wand from the
milk. Then, follow frothing instructions on
pages 8 & 9
