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TROUBLESHOOTING
If you have problems with your MPIO, refer to this section first before calling for customer service.
1. The MPIO does not work or nothing is displayed on the LCD.
■
Check the capacity of the battery.
One 1.5V AA type battery is required.
■
Check the polarity( + and - ) of the battery.
2. The buttons are not working.
■
Check if the Hold Switch is locked.
While the Hold Switch is locked,the buttons do not work.
3. There is no sound when the
▶/
■
button is pressed in MP3 mode.
■
Check that MP3 files are stored in the internal memory.
■
Check the volume level.
4. MP3 files can not be downloaded.
■
Check the connection between the USB port of your PC and the
USB cable.
5. MP3 files can not be downloaded.
■
Check and/or replace the new battery.
■
Check the connectin between the USB port of your PC and the
USB cable.
6. SMC cannot be inserted into the MPIO.
■
Make sure you are using the correct
SMC. Only 3.3V version cards will work
on your MPIO.
5V version cards will not function
correctly.
7. The files on the SMC can not be recognized.
■
MP3 files downloaded hardware from a different may not work
on your MPIO.
■
Fomat the SMC and copy files again with the MPIO Manager.
