MANUFACTURER's WARRANTY
: www.moulinex.com
With a strong commitment to the environment, most of Moulinex products are repairable
during and after the warranty period. Before returning any defective products to the point
of purchase, please call Moulinex consumer service directly at the phone number below
for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Moulinex for 1 year against any manufacturing defect in
materials or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Moulinex is an extra benefit which does not affect
consumer's Statutory Rights.
The Moulinex warranty covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of
any defective part and the necessary labor. At Moulinex’s choice, a replacement product
may be provided instead of repairing a defective product. Moulinex’s sole obligation
and your exclusive resolution under this warranty are limited to such repair or
replacement.
Conditions & Exclusions
The Moulinex warranty only applies within USA, Canada & Mexico, and is valid only on
presentation of a proof of purchase. The product can be taken directly in person to an
authorized service centre or must be adequately packaged and returned, by recorded
delivery (or equivalent method of postage), to a Moulinex authorized service centre.
Full address details for each country’s authorized service centre are listed on the
Moulinex website (www.moulinex.com) or by calling the appropriate telephone number
listed below to request the appropriate postal address.
Moulinex shall not be obligated to repair or replace any product which is not
accompanied by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse,
negligence, failure to follow Moulinex instructions, use on current or voltage other than
as stamped on the product, or a modification or unauthorized repair of the product. It
also does not cover normal tear and wear, maintenance or replacement of consumable
parts, and the following:
- using the wrong type of water or consumable
- scaling (any de-scaling must be carried out according to the instructions
for use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, lightning, etc
- professional or commercial use
- damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to
damages incurred through improper use and care, faulty packaging by the owner or
mishandling by any carrier.
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