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Safety, Regulatory & Legal
trademark, trade name, or logo legally affixed to them; b) purchased by
consumers from an authorized reseller or distributor of Motorola Products;
and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received
within the applicable Warranty Period, Motorola, at its sole option, unless
otherwise required by applicable law, will either (1) repair, at no charge,
the defect or damage using new, used or reconditioned/refurbished
functionally equivalent replacement parts; or (2) exchange the Product
with a replacement Product that is new or which has been
reconditioned/refurbished or otherwise remanufactured from new or used
parts and is functionally equivalent to the original Product; or (3) refund
the purchase price of any Products covered by the terms and conditions of
this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as
part of the warranty process, shall become the property of Motorola, and
may not be returned. When a replacement or refund is given, the Product
for which the replacement or refund is provided must be returned to
Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protective coatings designed
to diminish over time unless failure has occurred due to a defect in
materials or workmanship. As with all batteries, the maximum capacity of
the battery will decrease with time and use; this is not a defect. Only
defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents,
cracks or other cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
Defects or
damage that result from the use of non-Motorola branded or certified
Products, accessories or other peripheral equipment, including without
limitation housings, parts, or software, are excluded from coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external causes
; including but not limited to: (i)
improper usage or operation (e.g. operating the Product outside their
permitted or intended uses as defined by Motorola, including but not
limited to as set forth by Motorola in the Products' User Manual, Quick
Start Guide, Online Tutorials, and other documentation), improper storage
(e.g. subjecting the Product to extreme temperatures), abuse or neglect
(e.g. broken/bent/missing clips/fasteners/connectors); impact damage
(e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme
humidity, heavy perspiration or other moisture; sand, food, dirt or similar
substances (except for Products sold as resistant to such substances, but
only to the extent the damage was not caused by incorrectly securing the
phone's protective elements or subjecting the Product to conditions
beyond its stated specifications or limits); (iii) use of the Products for
commercial rental purposes; or (iv) external causes or acts which are not
the fault of Motorola, including but not limited to flood, fire, earthquake,
tornado or other acts of God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage
resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way, including but not limited to
tampering with or altering the software, by someone other than Motorola,
or its authorized service centers, are excluded from coverage.
Notwithstanding the foregoing, any Product which has had its bootloader
unlocked, or whose operating system has been altered, including any
failed attempts to unlock the bootloader or alter such operating system, is
not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without
the written permission of Motorola.
Products that have been altered in
any manner so as to prevent Motorola from determining whether such
Products are covered under the terms of this Limited Warranty are
excluded from coverage. The forgoing shall include but not be limited to (i)
serial numbers, date tags or other manufacturer coding that has been
removed, altered or obliterated; (ii) mismatched or duplicated serial
numbers; or (iii) broken seals or other evidence of tampering. Do not open
the Product or attempt to repair the Product yourself; such conduct may
cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of
the Product.