background image

2

Defects or damage from misuse, accident, water, or
neglect.

3

Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or
adjustment.

4

Breakage or damage to antennas unless caused directly
by defects in material workmanship.

5

A Product subjected to unauthorized Product
modifications, disassembles or repairs (including,
without limitation, the addition to the Product of non-
Motorola Solutions supplied equipment) which adversely
affect performance of the Product or interfere with
Motorola Solutions normal warranty inspection and
testing of the Product to verify any warranty claim.

6

Product which has had the serial number removed or
made illegible.

7

Rechargeable batteries if:

• any of the seals on the battery enclosure of cells are

broken or show evidence of tampering.

• the damage or defect is caused by charging or using

the battery in equipment or service other than the
Product for which it is specified.

8

Freight costs to the repair depot.

9

A Product which, due to illegal or unauthorized
alteration of the software/firmware in the Product, does
not function in accordance with Motorola Solutions
published specifications or the FCC certification labeling
in effect for the Product at the time the Product was
initially distributed from Motorola Solutions.

10

Scratches or other cosmetic damage to Product
surfaces that does not affect the operation of the
Product.

11

Normal and customary wear and tear.

VI. PATENT AND SOFTWARE
PROVISIONS

Motorola Solutions will defend, at its own expense, any suit
brought against the end user purchaser to the extent that it
is based on a claim that the Product or parts infringe a
United States patent, and Motorola Solutions will pay those
costs and damages finally awarded against the end user
purchaser in any such suit which are attributable to any
such claim, but such defense and payments are
conditioned on the following:

1

Motorola Solutions will be notified promptly in writing by
such purchaser of any notice of such claim,

English

  

57

Summary of Contents for WAVE TLK 100

Page 1: ...WAVE TWO WAY RADIO TLK 100 USER GUIDE FEBRUARY 2020 2020 Motorola Solutions Inc All rights reserved MN005173A01 AC MN005173A01 EN US ...

Page 2: ......

Page 3: ...rg IL 60196 1078 U S A Phone Number 1 800 927 2744 Hereby declares that the product Model Name TLK 100 conforms to the following regulations FCC Part 15 subpart B section 15 107 a 15 107 d and section 15 109 a Class B Digital Device As a personal computer peripheral this device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions English 2 ...

Page 4: ...e to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected...

Page 5: ...Chapter 3 Status Indicators 20 Icons 20 Battery Capacity 22 LED Indicators 22 Chapter 4 Fast Scroll Talkgroup List 24 Chapter 5 Contact List 25 Accessing Contact List 25 Chapter 6 Radio Calls 26 Group Calls 26 Making Group Calls 26 Responding to Group Calls 26 Private Calls 27 Making Private Calls 27 Responding to Private Calls 27 Broadcast Calls 28 Making Broadcast Calls 28 Receiving Broadcast Ca...

Page 6: ...ng IPA 42 Receiving IPAs 42 Viewing IPA List 42 Clearing IPA Status List 43 Chapter 13 Emergency Operations 44 Declaring Emergency 44 Cancelling Emergency 44 Receiving Emergency Alerts 45 Responding to Emergency Alerts 45 Receiving Emergency Calls 45 Clearing Emergency Alert List 46 Chapter 14 Area Talkgroup 47 Chapter 15 Radio Stun 48 Chapter 16 User Disabled or Suspended 49 Chapter 17 Radio Kill...

Page 7: ...III STATE LAW RIGHTS 56 IV HOW TO GET WARRANTY SERVICE 56 V WHAT THIS WARRANTY DOES NOT COVER 56 VI PATENT AND SOFTWARE PROVISIONS 57 VII GOVERNING LAW 58 English 6 ...

Page 8: ... important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations For a list of Motorola Solutions approved antennas and other accessories visit the following website http www motorolasolutions com Any modification to this device not expressly authorized by Motorola Solutions may void the user s authority to operate this d...

Page 9: ...y not cause harmful interference This device must accept any interference received including interference that may cause undesired operation CAUTION Changes or modifications made to this device not expressly approved by Motorola Solutions could void the authority of the user to operate this equipment English 8 ...

Page 10: ... proper functionality and performance To clean the exterior surfaces of the radio use a diluted solution of mild dishwashing detergent and fresh water for example one teaspoon of detergent to one gallon of water These surfaces should be cleaned whenever a periodic visual inspection reveals the presence of smudges grease and or grime CAUTION The effects of certain chemicals and their vapors can hav...

Page 11: ...Software Version All the features described in the following sections are supported by the software version R03 00 00 or later Contact your dealer for more information English 10 ...

Page 12: ...ge in any form or by any means without the prior written permission of Motorola Solutions Inc Furthermore the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola Solutions except for the normal non exclusive royalty free license to use that arises by ...

Page 13: ...ed in this document may not be applicable to or licensed for use on a specific system or may be dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information English 12 ...

Page 14: ...able in your radio Contact your dealer for more information You can consult your dealer about the following What are the functions of each button Which optional accessories may suit your needs What are the best radio usage practices for effective communication What maintenance procedures promote longer radio life English 13 ...

Page 15: ...e are more than 16 talkgroups fast scroll is enabled 2 Power Info button Press Access Information mode Press and hold Turn the radio on and off 3 LED Status Indicator Red green and amber light emitting diodes indicate operat ing status 4 Push to Talk PTT button Press or press and hold to exe cute voice operations 5 Volume Up and Volume Down buttons Increase and decrease the vol ume level 6 Menu Pr...

Page 16: ...es Programmable Buttons You can program the programmable buttons as shortcuts to specific radio functions through Wave OnCloud WoC portal Depending on the duration of a button press the programmable buttons function differently Assignable Radio Functions The following radio functions can be assigned to the programmable buttons by your dealer Press or press and hold on the Menu Programmable button ...

Page 17: ...n Allows you to toggle the Location on and off Menu Allows you to access the menu features Scan Allows you to toggle the Scan on and off Voice Announcement Allows you to toggle Voice Announcement on and off Wi Fi Allows you to toggle the Wi Fi on and off English 16 ...

Page 18: ... place 3 Slide the battery latch into lock position Charging the Battery Your radio is powered by a Lithium Ion Li Ion battery To comply with warranty terms and avoid damages charge the battery using a Motorola Solutions charger exactly as described in the charger user guide NOTICE All Motorola Solutions chargers can charge only Motorola Solutions authorized batteries Other batteries may not charg...

Page 19: ...antennas only Neglecting this action damages your radio See Authorized Accessories List on page 52 for recommended antennas Turn off your radio To attach the antenna set the antenna in the receptacle and turn clockwise To remove the antenna turn the antenna counterclockwise Turning the Radio On or Off To turn on your radio press and hold the Power Info button NOTICE To turn on your radio when your...

Page 20: ...o turn off your radio press and hold the Power Info button Adjusting the Volume To increase the volume level press the Volume Up button To decrease the volume level press the Volume Down button English 19 ...

Page 21: ...heir description Table 2 Display Icons Icon Description Battery Level Battery Charging Battery Charging Error Volume Level Mute Mode Icon Description Brightness Level Do Not Disturb On Do Not Disturb Off Voice Announcement On Voice Announcement Off Alert Tones On Alert Tones Off Cellular Signal Level Cellular Connection Failed No SIM Invalid SIM Wi Fi Signal Level Wi Fi Connection Failed English 2...

Page 22: ...cription Scan On Scan Off Instant Personal Alert IPA Emergency Mode Emergency Countdown Emergency Declared Emergency Cancelled Emergency Call Area Talkgroup 1 When software is available the display shows a static down arrow When software is downloading the display shows an animated down arrow 2 When log is created the display shows a static down arrow When log is uploading the display shows an ani...

Page 23: ...on Solid green Battery high 80 100 capacity Icon LED In dication Voice An nouncement Descrip tion Solid amber Battery medi um 60 80 capacity Solid amber Battery medi um 25 60 capacity Blink ing red Battery low 5 25 capacity Blink ing red Battery very low Less than 5 capacity LED Indicators LED indicators show the operational status and battery charging status of your radio Table 4 Operational Stat...

Page 24: ...tery Blinking red slowly Radio out of range Not applica ble LED Indica tion Operational Mode Charge Only Mode User Disabled Suspended Blinking green and amber In Do Not Disturb DND mode Not applica ble Solid amber Enter into Emergen cy mode Not applica ble Blinking am ber In Scan mode Receive Emer gency Alert Receive Instant Personal Alert Not applica ble No indication Radio powered off Radio kill...

Page 25: ...merical order You can press and hold on the Talkgroup Contact List Scroll Rocker to perform the fast scroll After the second channel you can fast scroll the channels with an increment of 10 For example if your radio has 93 channels the increment channel change is CH 80 CH 90 CH 93 CH 1 CH 10 Ch 20 English 24 ...

Page 26: ...ontact list is displayed in an alphabertical order This feature supports fast scrolling by pressing and holding the Talkgroup Contact List Scroll Rocker or Volume Up and Volume Down buttons when in contact list Accessing Contact List NOTICE Depending on the configuration of your radio press or press and hold the Menu Programmable button to directly access the feature Else manually enter the featur...

Page 27: ...k Permit Tone to end and speak clearly into the microphone 4 Release the PTT button to listen The green LED blinks when the target radio responds The display shows the talkgroup alias NOTICE The call ends when there is no voice activity for a predetermined period The radio returns to the screen you were on before initiating the call Responding to Group Calls When you receive a Group Call The green...

Page 28: ...select contact scroll contact list using Talkgroup Contact List Scroll Rocker or Volume Up and Volume Down buttons until the right contact is displayed NOTICE If X precedes the contact the contact is in Do Not Disturb DND mode and a reject tone sounds when PTT button is pressed 3 Press and hold the PTT button to make the call The green LED lights up The display shows the caller alias 4 Wait for th...

Page 29: ...ts that require your full attention You cannot respond to Broadcast Calls If you switch to a different channel while receiving the call your radio stops receiving the Broadcast Call You cannot use any side button functions until the call ends To receive calls from or make calls to the group of users using broadcast call your radio must be configured to the broadcast call talkgroup by your dealer M...

Page 30: ...alls When you receive a Broadcast Call The green LED blinks Your radio generates a receive broadcast alert tone before the broadcast audio NOTICE The Broadcast call has a higher priority compare to Group Call and Private Call but a lower priority compare to Emergency Call Your radio is able to receive Broadcast Calls even when Do not Disturb DND mode is enabled English 29 ...

Page 31: ...immediately start a supervisory call If the user is receiving or transmitting a Group Call or Private Call and the server is interrupted by a supervisory call your radio unmutes to the supervisory call and display the alias of the supervisor NOTICE Contact your dealer for more information on the configuration English 30 ...

Page 32: ... mode state 1 Emergency Alert List4 2 Instant Personal Alert IPA List4 3 Radio Stun Maintenance Mode4 4 Battery Charging Status 5 Cell Status 6 Wi Fi Status 7 Location Status 8 Bluetooth Status 9 Diagnostic Upload Status 10 FOTA Status 11 Radio Name 4 If this feature is disabled you will not see it on your radio English 31 ...

Page 33: ...y level of your radio Press the Power Info button One of the following occurs The LED lights up solid green indicating high battery capacity The LED lights up solid yellow indicating medium battery capacity The LED blinks red indicating low battery capacity English 32 ...

Page 34: ...th indication beside the icon 0 No signal 1 Poor signal 2 Fair signal 3 4 Good signal 5 Excellent signal X Connection fails Checking Cellular or Wi Fi Signal Strength Press the Power Info button until you see the Cellular Strength or Wi Fi Strength icon The radio displays the Cellular Strength icon and Wi Fi Strength icon and shows the current values English 33 ...

Page 35: ...nd disable the Voice An nouncement Do Not Disturb DND Allows you to change the mode of your radio from available to do not dis turb Feature Description NOTICE When DND is enabled you will not be able to receive any private call Scan Allows you to enable and disable the Scan feature Location Allows you to enable and disable the Global Posi tioning System GPS feature Wi Fi Allows you to enable and d...

Page 36: ... the Do Not Disturb DND icon 3 To turn on DND press the Volume Up button To turn off press the Volume Down button If DND is on the following occurs Voice Announcement sounds Do Not Disturb On The display shows a check mark beside the DND icon The LED displays a blinking green light and amber light periodically If DND is off the following occurs Voice Announcement sounds Do Not Disturb Off The disp...

Page 37: ...Radio Alert Tones On or Off NOTICE Depending on the configuration of your radio press or press and hold the Menu Programmable button to directly access the feature Else manually enter the feature with the following procedure 1 Press the Menu Programmable button 2 Locate the Alert Tones icon 3 To turn on Alert Tones press the Volume Up button To turn off press the Volume Down button If Alert Tones ...

Page 38: ...ss or press and hold the Menu Programmable button to directly access the feature Else manually enter the feature with the following procedure Location can only be accessed when enabled Check with your dealer or system administrator for more information 1 Press the Menu Programmable button 2 Locate the Location icon 3 To turn on Location press the Volume Up button To turn off press the Volume Down ...

Page 39: ...he following occurs Voice Announcement sounds Wi Fi Off The display shows an X mark beside the Wi Fi icon Turning Radio Cellular On or Off NOTICE Depending on the configuration of your radio press or press and hold the Menu Programmable button to directly access the feature Else manually enter the feature with the following procedure 1 Press the Menu Programmable button 2 Locate the Cellular icon ...

Page 40: ...10 m range Your radio can support up to three simultaneous Bluetooth connections with Bluetooth enabled devices of unique types For example a headset a scanner and a PTT Only Device POD Multiple connections with Bluetooth enabled devices of the same type are not supported Refer to the user manual of your respective Bluetooth enabled device for more details on the full capabilities of your Bluetoot...

Page 41: ...tion press the Power Info button The radio displays Bluetooth Connected icon and Voice Announcement sounds Bluetooth Connected Disconnecting from Bluetooth Devices 1 When the Bluetooth accessory goes out of range or turn off it will be disconnected from the radio automatically The radio sounds an indication tone after disconnected from the Bluetooth accessory 2 The radio attempts to reconnect to t...

Page 42: ...he PTT button when the radio is not in a call causes the radio to start a call on the last selected talkgroup NOTICE If the DND mode is enabled during the scan mode your radio prioritizes the DND mode Turning Scan On or Off NOTICE Depending on the configuration of your radio press or press and hold the Menu Programmable button to directly access the feature Else manually enter the feature with the...

Page 43: ...ress and hold the Menu Programmable button to send IPA Your display blink twice after your IPA is sent and a positive tone sounds Receiving IPAs When you receive IPA during idle mode your radio shows the following indications The IPA is added to the IPA Status List A tone sounds The amber LED blinks until IPA is cleared The display shows the IPA icon and alias When you receive IPA while in a call ...

Page 44: ...is reaching the end or the beginning a tone sounds Clearing IPA Status List Perform one of the following actions From the contact list or IPA list press and hold the PTT button on the contact that you want to clear In the IPA Status List press and hold the Menu Programmable button on the contact that you want to clear Power cycle your radio to clear all the IPAs English 43 ...

Page 45: ...is declared as Emergency Call Declaring Emergency Configure the Menu Programmable button to Emergency Contact your dealer for more information Press and hold the Menu Programmable button The display shows a countdown from 3 2 and 1 with increasing tone If Emergency is declared by mistake during the countdown release the Menu Programmable button to cancel declaring Emergency If Emergency is declare...

Page 46: ...ollowing indications The Emergency tone sounds The amber LED blinks until all Emergency Alerts are cleared from the Emergency Alert List The display shows the Cancelled Emergency Alert icon and the initiator s alias The alert has a higher priority compare to making or receiving call Responding to Emergency Alerts 1 Press the Power Info button 2 Locate Emergency Alert List icon 3 To select the requ...

Page 47: ...received Else manually clear the list with the following actions Perform one of the following actions In the Emergency Alert List press and hold the Menu Programmable button on the Emergency Alert Alias that you want to clear Power cycle your radio to clear all the Emergency Alerts When all Emergency Alerts are cleared the Emergency Alert List icon disappears from the Power Info button option and ...

Page 48: ...call even if your talkgroup scanning is off When you are in the Area Talkgroup your radio sounds the Voice Announcement the green LED blinks and the display shows the talkgroup alias When you exit the Area Talkgroup your radio sounds the Voice Announcement and the display shows the talkgroup alias as well If you are in a call when you exit the Area Talkgroup your call will not drop automatically I...

Page 49: ... radio is in Radio Stun mode all the buttons except for Power Info and Volume Up and Volume Down buttons are disbled All voice activity and LED indications are disabled as well In powered on state pressing the Power Info button displays the Radio Stun screen English 48 ...

Page 50: ...ver Your radio sounds a tone red LED blinks and flashes the User Disable suspended icon The Power Info Menu Programmble Volume Up and Down buttons still works normally When you presses the PTT button your radio tries to login to the PTT server If your radio able to connect to the PTT server it will bring you to the normal login screen else the User Disable suspended icon flashes English 49 ...

Page 51: ...tion mode when your radio receive a kill command your radio will turn off While in Kill mode there are no User Interface UI on your radio and you are not able to turn on your radio Your radio can only be re activated by Motorola Solutions Contact your dealer for more information English 50 ...

Page 52: ...of a specific radio during idle mode When an authorized user starts ambient listening on a specific radio the radio plays a tone displays the ambient listening icon and the alias of the authorized user Ambient listening stops when a different type of call is initiated or received English 51 ...

Page 53: ...uty Swivel Belt Clip PMLN7128_ Swivel Carry Holster PMLN7932_ Chargers Multi Unit Charger Kit US NA Plug PMLN7101_ Standard Multi Unit Charger PMLN7093_ Cable USA 3004209T03 Single Unit Charger Kit PMLN7987_ Standard SIngle Unit Charger PMLN7094_ 1 5 A Power Supply Micro USB US Plug PS000150A11 Earbuds and Earpieces Replacement Foam Plug Ins 5080384F72 Earbud with In line Mic Push To Talk PTT MagO...

Page 54: ... Replacement Ear Tips Pack of 50 RLN6282 Miscellaneous Accessories Battery Door HKLN4678_ Remote Speaker Microphone RM250 Remote Speaker Microphone PMMN4125_ English 53 ...

Page 55: ...nst defects in workmanship under normal use and service TLK 100 Batteries 12 Months Chargers Single Unit and Multi Unit Non Display 12 Months The Capacity Warranty The capacity warranty guarantees 80 of the rated capacity for the warranty duration Lithium Ion Li lon Batter ies 12 Months English 54 ...

Page 56: ...lutions This express limited warranty is extended by Motorola Solutions to the original end user purchaser only and is not assignable or transferable to any other party This is the complete warranty for the Product manufactured by Motorola Solutions Motorola Solutions assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer...

Page 57: ...DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY This warranty gives specific legal rights and there may be other rights which may vary from state to state IV HOW TO GET WARRANTY SERVICE You must provide proof of purchase bearing the date of purchase and Product it...

Page 58: ...n the Product for which it is specified 8 Freight costs to the repair depot 9 A Product which due to illegal or unauthorized alteration of the software firmware in the Product does not function in accordance with Motorola Solutions published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from Motorola Solutions 10 Scratc...

Page 59: ...liability for the use of ancillary equipment or software not furnished by Motorola Solutions which is attached to or used in connection with the Product The foregoing states the entire liability of Motorola Solutions with respect to infringement of patents by the Product or any parts thereof Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for ...

Page 60: ... of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2020 Motorola Solutions Inc All rights reserved www motorolasolutions com Motorola Solutions Inc 1303 East Algonquin Road Schaumburg Illinois 60196 U S A Printed in U S A ...

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