W260g/W265g/W270
5
7-Mar-2008
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The Motorola products described in this manual may include Motorola computer programs
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worldwide to Motorola. Laws in the United States and other countries preserve for Motorola,
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and the Motorola computer programs with the Motorola product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper installation,
operation, and maintenance of W260g/W265g/W270 telephones. Refer questions about this
manual to the nearest Customer Service Manager. This manual contains mechanical service
information required for the equipment described and is current as of the printing date.
Audience
This document aids service personnel in testing and repairing W260g/W265g/W270
telephones Service personnel should be familiar with electronic assembly, testing, and
troubleshooting methods, and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to W260g/W265g/W270 telephones, and also
provides procedures and processes for repairing the units at Level 1 and 2 service centers,
including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.