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99
Troubleshooting
The following referring to specific problems:
Is the earpiece
volume too low?
While on a call, press
right.
Is the other party
unable to hear
you?
Your phone may be muted. You may take
the call off mute by making the
appropriate soft key selection, see
“Adjusting the Volume” on page 20.
Also, you and/or the person you are
speaking with may be in a weak network
coverage area. Make sure that your
phone's microphone is not obstructed.
Has the phone
been damaged,
dropped or gotten
wet?
Dropping your phone, getting it wet, or
using a non-Motorola battery charger can
damage the phone. The phone's limited
warranty does not cover liquid damage or
damage caused from using non-Motorola
accessories.
I can't hear my
phone ring.
Ensure that your phone is not set to Silent
or Vibrate. Or to modify your phone's
Alert and Ring Tone profiles: Ring,
Vibrate, Vibrate & Ring, and Silent, see
page 26
.
Problem
Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the police and to
your service provider.
Question
Answer
V170.book Page 99 Thursday, December 30, 2004 5:47 PM