132 - Troubleshooting
The following refer to specific problems:
Has the phone
been damaged,
dropped, or got
wet?
Dropping your phone, getting it wet,
or using a non-Motorola battery
charger can damage the phone. The
phone’s limited warranty does not
cover liquid damage or damage
caused from using non-Motorola
accessories.
Was a
non-Motorola
battery charger
used?
Problem
Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the police
and to your service provider (the
company that sends you your
monthly wireless service bill).
I forgot my
password.
See page 101.
I pressed the
End/Power key,
but nothing
happened.
Be sure to press and hold
O
(the
End/Power key) until the display
appears and you hear an audible
alert (this could take a couple of
seconds). If nothing happens, check
that the battery is charged. (See
page 17.)
I pressed keys,
but the display
has stopped
responding.
You might need to reset your phone.
Question
Answer
