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MOTOROLA
If power is on and LEDs are active while reset
pressed, release reset and monitor PCI bus activity.
If the PCI LED on the SP3
motherboard is not active (flickering),
DINK is not running from the ROM.
This can be caused by:
1. Improper configuration of the MPMC
card (review configuration guide)
2. Improper configuration of the SP3
board (refer to this document).
3. Socketed SDRAM loose (reseat).
Reseat socketed devices, and/or
restore the system to factory defaults
(shaded settings on MPMC
configuration guides and as stated in
this document).
If power is on, LEDs are active, system is in default
configuration.
If the PCI LED flickers momentarily
and then stops, the cause could be the
PCI boot ROM:
1. A mis-programmed flash (user code)
2. Broken ROM socket (common with
mishandled PromJETs).
Restore or replace the DINK ROM and
retry. Also consider trying the ROM in a
second Sandpoint or verifying it on an
external programming system.
If power is on, LEDs are active, system is in default
configuration, and the PCI LED is active
continuously:
DINK is running. Check the serial port
connections.
1. Make sure you are using a
null-modem cable. A standard cable
will not work.
2. Make sure the cable is in COM1 on
the Sandpoint system (nearest the
power cord).
3. Make sure you’re using the COM
port your terminal expects (try the
other one).
If power is on, LEDs are active, system is in default
configuration, and the PCI LED is active
continuously, and the connections are correct.
DINK is running. Check the terminal
setup:
1. Check that the terminal is setup for
no-handshaking:
Remove the cable from the Sandpoint
and connect a wire or piece of metal
between pins 2 and 3. There are no
dangerous voltages present. If you can
type on the terminal, the handshaking
is correct.
If power is on, LEDs are active, system is in default
configuration, and the PCI LED is active
continuously, and the connections and handshaking
are correct.
Contact Motorola technical support.
Table 21. Troubleshooting SP3
Problem
What to Check
Verify