Chapter 4 Motorola Limited Warranty for the United
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and
consumer and professional two-way radios (excluding commercial, government or industrial radios)
that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or
certified accessories sold for use with these Products (“Accessories”) and Motorola software
contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to
be free from defects in materials and workmanship under normal consumer usage for the period(s)
outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories and Software purchased by consumers in the United States,
which are accompanied by this written warranty:
Products and Accessories
Exclusions
Normal Wear and Tear.
Periodic maintenance, repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
Defects or damage that result from the use of
Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment
are excluded from coverage.
Products Covered
Length of Coverage
Products and Accessories
as defined
above, unless otherwise provided for
below.
One (1) year
from the date of purchase
by the first consumer purchaser of the
product unless otherwise provided for
below.
Decorative Accessories and Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the product.
Professional Two-way Radio
Accessories.
One (1) year
from the date of purchase
by the first consumer purchaser of the
product.
Products and Accessories that are
Repaired or Replaced.
The balance of the original warranty
or for ninety (90) days
from the date
returned to the consumer, whichever is
longer.
