Motorola P7689, Service Manual, Page: 5 / 59

of 59 GSM Field Service Support v
P7689 / P7789
1.1 Introduction
This manual is intended for use by technicians familiar with similar types of equipment. It contains all
service information required for the equipment described and is current as of the printing date.
Although there is a
P7689 Flat and a P7789 Flipped version of this unit we shall just refer to one
model from now on, the P7689.
The scope of this document is to provide the reader with basic information relating to the P7689, and
also to provide procedures and processes for repairing the units up to and including Level 2 repair.
Level 1 and 2 repairs involve the following activities to be carried out: -
•
Unit swap out
•
Repairing of mechanical faults
•
Basic modular troubleshooting
•
Testing and verification of unit functionality
•
Upgrading software
•
Flexing units
•
Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres.
Computer Software Copyrights
The Motorola products described in this instruction manual may include copyrighted Motorola
computer programs stored in semi-conductor memories or other media. Laws in the United States and
other countries preserve for Motorola certain exclusive rights for copyrighted computer programs,
including the exclusive right to copy or reproduce in any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer programs contained in the Motorola products
described in this instruction manual may not be copied or reproduced in any manner without the
express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty
free license to use that arises by operation of law in the sale of a product.