5
MR355/MR356
Products Covered
Products and Accessories
as defined above, unless
otherwise provided for
below.
1. Consumer Two-Way
Radio Accessories.
2. Products and
Accessories that are
Repaired or Replaced.
Length of Coverage
One (1) year
from the date
of purchase by the first
consumer purchaser of
the product unless
otherwise provided for
below.
1. Ninety (90) days
from
the date of purchase
by the first consumer
purchaser of the
product.
2. The balance of the
original warranty or
for ninety (90) days
from the date returned
to the consumer,
whichever is longer.
Exclusions
Normal Wear and Tear.
Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries.
Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries that
leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.)
to the surface of the product resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food;
(c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are
not the fault of Motorola or Giant International Ltd., are
excluded from coverage.
Use of Non-Motorola branded Products and
Accessories.
Defects or damage that result from the use
of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded
from coverage.
Unauthorized Service or Modification.
Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in
any way by someone other than Motorola, Giant
International Ltd. or its authorized service centers, are
excluded from coverage.
Altered Products.
Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services.
Defects, damages, or the
failure of Products or Accessories due to any
communication service or signal you may subscribe to or
use with the Products or Accessories is excluded from
coverage.
Warranty
Consumer Two-Way Radio Products and Accessories
purchased in the United States.
What Does this Warranty Cover?
Subject to the exclusions contained to the right, Giant
International Ltd. warrants the Motorola branded consumer
two-way radios that operate via Family Radio Service or
General Mobile Radio Service that it manufactures
(“Products”), the Motorola branded or certified
accessories sold for use with these Products that it
manufactures (“Accessories”) to be free from defects in
materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a
consumer’s exclusive remedy, and applies as follows to
new Motorola branded Products and Accessories
manufactured by Giant International Ltd., and purchased by
consumers in the United States, which are accompanied by
this written warranty:
Who is covered?
This warranty extends only to the first consumer purchaser,
and is not transferable.
What will GIANT INTERNATIONAL LTD. do?
GIANT INTERNATIONAL LTD., at its option, will at no charge
repair, replace or refund the purchase price of any
Products or Accessories that does not conform to this
warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products,
Accessories or parts.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
USA Two-Way Radios
1-800-638-5119
For Accessories,
please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products or
Accessories at your expense, to a GIANT INTERNATIONAL
LTD. Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA OR GIANT
INTERNATIONAL LTD. BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation
or exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Patent and Copyright Information
Manufactured, distributed or sold by Giant International
Ltd., official licensee for this product. Motorola, the Stylized
M Logo, and other Motorola trademarks and trade dress
are owned by Motorola, Inc. and are used under license
from Motorola, Inc. MOTOROLA and the Stylized M Logo
are registered in the US Patent & Trademark Office. All
other product or service names are the property of their
respective owners. ©Motorola, Inc. 2012. All rights
reserved.
Please contact customer service at 1-800-638-5119 or
e-mail us at [email protected] for
questions/comments, warranty, support or service related
to this product.
