Motorola Moto Z Play User Manual Download Page 2

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At a glance

a quick look

Phone overview

Let’s get started. We'll guide you through startup and tell
you about your phone’s features.

Note:

Software updates happen frequently, so your phone

may look a little different.

11:35

Play Store

Google

Microphone

Volume
Buttons

Flash

Fingerprint

Sensor

Power Button

Press:
Display on/off.
Press & hold:
Phone on/off.

USB-C

Charger

NFC
Touchpoint

SIM and

microSD Card

Slots

Headset

Front
Camera

Tips & tricks

• Start:

Ready to start? See “

Start

”.

• Top topics:

Just want a quick list of what your phone can

do? See “

Hot topics

”.

• Help:

All your questions about your new phone answered

right on your phone. Tap Apps

Help

. Want even

more? See “

Get help & more

”.

Note:

Certain apps and features may not be available in all

countries.

This product meets the applicable national or
international RF exposure guidance (SAR guideline)
when used normally against your head or, when

worn or carried, at a distance of 1.0 cm from the body. The
SAR guideline includes a considerable safety margin
designed to assure the safety of all persons, regardless of
age and health.

To view the SAR values for your phone, visit
https://motorola.com/sar. To view additional SAR information
on your phone, tap Apps

Settings

Legal information

RF information

. To view the information on the web, visit

www.motorola.com/rfhealth.

Caution:

Before using your phone, please read the safety,

regulatory and legal information at
www.motorola.com/device-legal.

At a glance
Phone overview
Hot topics

Summary of Contents for Moto Z Play

Page 1: ...ze Start Home screen apps At a glance Google Apps Browse Photos videos Type Messages Locate navigate Protect Organize Connect transfer Hot topics Search topics Want more Troubleshoot Music Safety Email Moto app Accessibility Moto G ...

Page 2: ...e Tap Apps Help Want even more See Get help more Note Certain apps and features may not be available in all countries This product meets the applicable national or international RF exposure guidance SAR guideline when used normally against your head or when worn or carried at a distance of 1 0 cm from the body The SAR guideline includes a considerable safety margin designed to assure the safety of...

Page 3: ...es Choose new wallpaper sounds and more Redecorate your home screen More megapixels for clearer photos Take photos Access the internet Browse Browse shop and download apps Download apps Keep your info safe Set up your password and more Protect Never get lost again Locate navigate Save data charges Use Wi Fi Wi Fi networks Stuck Confused Help app At a glance Phone overview Hot topics ...

Page 4: ...cluded with your phone into the hole in the SIM tray to pop out the tray optional SIM 2 SIM 1 microSD Charge your phone fully and turn the power on Then select your language and follow the screen prompts to get started Tip To make the screen sleep or wake up press the Power button To turn your phone on or off press and hold it Note Your phone comes with a TurboPowerTM USB C 3A compliant charger fo...

Page 5: ...information and apps at lightning fast speed Depending on what you use that can take a lot of power To see what s using up battery power tap Apps Settings Battery To turn on Battery saver tap Apps Settings Battery then tap Menu Battery saver Note To quickly open settings swipe down the status bar with two fingers and tap Tips tricks To save even more battery life between charges you could reduce B...

Page 6: ...rself doing so may damage the battery and could cause burning and injury If your phone becomes unresponsive try a reboot press and hold the Power button until the screen goes dark and your phone restarts Moto Mods Transform your phone into a movie projector a boombox a battery powerhouse and more Swap out Moto Mods throughout the day to get the performance you need when you need it and add new Mot...

Page 7: ...s and sync your contacts calendar and photos Tips tricks Wi Fi network For faster internet access or to conserve mobile data use swipe the status bar down with two fingers tap and then tap Wi Fi There s more in Wi Fi networks Accounts To add edit or delete accounts tap Apps Settings Accounts then tap Add account To set up email accounts see Email For help with your Google account visit www google ...

Page 8: ...le pages To show other pages of shortcuts and widgets swipe the home screen left Google Now Touch and hold Home After setup you can access it by swiping right from the home screen For more see Google Now Settings To quickly open settings swipe the status bar down with two fingers To open more settings tap Shortcuts Tap Apps touch and hold an app then drag it to one of your home screen pages To see...

Page 9: ... it To search for text in the search field tap on the keyboard Tip To close the keyboard tap Status notifications At the top of the screen icons on the left notify you about new messages or events If you don t know what an icon means swipe the status bar down for details Tip Getting too many notifications Touch and hold a notification to see which app is sending them to you Then you can turn them ...

Page 10: ...g to stay in this mode or choose indefinitely Alarms only Set how long you want to only hear alarms or choose indefinitely Tap MORE SETTINGS to customize which other interruptions to receive Priority only Set how long you want to only hear priority interruptions or choose indefinitely Tap MORE SETTINGS to customize which interruptions to receive Tip To create an exception for repeat callers that a...

Page 11: ...from your browser see Downloads Choose carefully Here are a few tips To help prevent spyware phishing or viruses use apps from trusted sites like Google Play In Google Play check the app s ratings and comments before installing If you doubt the safety of an app don t install it Apps use up memory data battery and processing power some more than others If you re not happy with how much memory data ...

Page 12: ...he lower left Then try removing the app Reinstall apps To reinstall apps on Google Play tap Apps Play Store then tap My apps games The apps you downloaded are listed and available for download See app details Tap Apps touch and hold an app then drag it to App info See app data usage To see which apps are using the most data tap Apps Settings Data usage For more see Data use Update your phone Use y...

Page 13: ...pps and set which apps can show notifications and how much to display See a whole list of voice commands tap Apps Moto Voice or tap the microphone and say Help Chop twice for flashlight Tap Apps Moto Actions Chop twice for flashlight Turn your phone face down when you don t want to be bothered Tap Apps Moto Actions Flip for Do Not Disturb Tip To choose Do Not Disturb settings swipe the status bar ...

Page 14: ... a white bar You can add multiple pages Quick settings To change Wi Fi Bluetooth Airplane mode and other settings swipe the status bar down with two fingers For even more settings tap Settings Can t find a setting Tap Apps Settings Controls gestures Touch Find your way around Tap Choose an icon or option Touch and hold To see more options Drag Move items on the home screen Swipe Scroll through lis...

Page 15: ...e touchscreen to sleep by pressing the Power button Power button Wake up Press the Power button again Reboot To reboot your phone press and hold the Power button until the screen goes dark and your phone restarts Tip To add security to your phone see Protect Volume buttons Your volume buttons help in a few ways Ringer volume Press the buttons when your phone is ringing to silence it Earpiece volum...

Page 16: ... it up you ll see it on the unlock screen instead of the regular lock Notifications Double tap a notification to open it You ll be prompted to enter your passcode Tip To choose what app notifications to hear or display Hear tap Apps Settings Sound notification App notifications then tap an app Owner info To add a message to your lock screen tap Apps Settings Security Lock screen message Tip Don t ...

Page 17: ...the app then drag it to one of your home screen pages Create shortcut folders Drag one shortcut onto another Add more shortcuts by dragging them onto the first shortcut To name the folder tap it tap the name and type a new name Add widgets To put widgets like a clock interactive calendar and more on your home screen touch and hold an empty spot on the home screen Then tap WIDGETS Resize widgets Yo...

Page 18: ...hone s owner can add a user Swipe down the status bar with two fingers and tap Profile Follow the prompts to add a new user To switch users swipe down the status bar with two fingers and tap Profile Tap a user name Note For a temporary user use the Guest profile which has limited access to your phone s features and apps Guests won t have access to your personal information Change user settings Tap...

Page 19: ...eens Tip Navigate through your apps and menus to hear how voice readouts work on your phone To turn off TalkBack tap Apps Settings Accessibility TalkBack then tap the switch to turn it off Braille Combine your Braille display with TalkBack for braille and speech feedback 1 Download the Google BrailleBack app from Google Play tap Apps Play Store and install it on your phone 2 Tap Apps Settings Acce...

Page 20: ...ngs Accessibility Large text Tip Or tap Apps Settings Display Font size Huge High contrast text Show higher contrast text throughout your phone Tap Apps Settings Accessibility High contrast text Browser Choose text scaling and other accessibility settings for your browser Tap Apps Chrome Menu Settings Accessibility Tip Use Force enable zoom to allow zooming on all webpages Display brightness Your ...

Page 21: ...ay also want to consult your hearing health professional who should be able to help you get the best results Ratings are not a guarantee of compatibility visit www motorola com hacphones You may also want to consult your hearing health professional who should be able to help you get the best results TTY U S only You can use your phone in TTY mode with standard teletype machines Tap Phone Menu Sett...

Page 22: ...e the call screen and look up a phone number address or open other apps To reopen the call screen swipe down the status bar and tap Ongoing call Contacts To view your contacts tap Favorite contact Have someone you call all the time Touch and hold an empty spot on your home screen tap WIDGETS then touch and hold the Direct dial widget Drag it to your home screen then select the contact Tap the widg...

Page 23: ...one away from your ear the screen lights up again Don t use covers or screen protectors even clear ones that cover the proximity sensor Recent calls View your calls with newest first and then call text or store them Find it Phone To call a number tap next to the contact s name To send a message or see call details tap the contact s name To store the number or edit the contact tap the contact pictu...

Page 24: ... number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 1 Tap Phone if your phone is locked drag up to unlock it then tap Emergency 2 Enter the emergency number 3 Tap to call the emergency number Note Your phone can use location based services GPS and AGPS to help emergency services find you For more information t...

Page 25: ...act then tap Menu Share to send it in a message email or via Bluetooth or Google Drive Tip In some apps like Contacts you can also share directly with a contact See Direct Share Shortcuts Tap a contact then tap Menu Place on Home screen to add a shortcut for this contact on your home screen Synchronize On your phone tap Apps Settings Go to the ACCOUNTS section choose your Google account then tap y...

Page 26: ...he contacts from an account in your Contacts list tap Menu Contacts to display Tap an account type to show it Tap Customize to uncheck accounts you always want to hide Get contacts Get all your contacts in one place To add your social networking contacts tap Apps Settings Accounts then tap Add account Note You ll need a social networking app first See Google Play to get apps To add your email cont...

Page 27: ...n tap Menu Share and choose how you want to send it Note You can t share your social network contacts My details Find it Apps Contacts To store your user profile tap Set up my profile under ME at the top of the contact list Contacts Quick start Contacts Create contacts Call text or email contacts Favorites Edit delete or hide contacts Get contacts Share contacts My details ...

Page 28: ... and hold a picture and then tap to save it To see the picture tap Apps Photos Voice entry Just tap a text box then tap on the keyboard Tip If you don t see on the keyboard tap Apps Settings Language input Google voice typing to activate voice entry Turn off notifications Stuck in a busy conversation You can turn off notifications Tap the thread then tap Menu People options Notifications Read forw...

Page 29: ...ccounts Find it Apps Gmail Add Gmail accounts The first time you turned on your phone you probably set up or logged in to your Google account that sets up the Gmail app for one account To add more Google accounts tap Apps Settings Accounts then tap Add account Google Tip In Gmail tap then scroll down and tap Settings Add account 1 51PM 10 17AM 8 44AM Dec 2 Dec 2 Primary 12 36 B Tap to search mail ...

Page 30: ...ings Tap to see your old hangouts change your profile pic other settings and more Chat from a computer You can chat from a computer too Find out more at www google com hangouts Wireless Emergency Alerts U S some countries only Wireless Emergency Alerts also known as CMAS or PLAN is a U S national emergency alert system Emergency alerts can pop up to tell you about a national or local crisis After ...

Page 31: ...to your dictionary Symbols Touch and hold a letter to enter the small number at the top of it To enter several numbers or symbols tap Double letters Slide your finger over the letter You ll see suggestions that have a double letter Capital letters Tap or drag it to the letter you want to capitalize Special characters Touch and hold a letter to choose from other special characters Word prediction W...

Page 32: ...es tap Personal dictionary Cut copy paste Cut copy and paste names phone numbers addresses quotes or anything else in a text box 1 To highlight a word touch and hold it To highlight more words drag the selector at the edge of the highlight Or to select everything tap Select all 2 Tap CUT or COPY Tip Tap SHARE to send the text to another app on your phone or to a contact 3 Open the text box where y...

Page 33: ...r other settings tap Menu Settings For other time zones tap Timer For a timer tap Stopwatch For a stopwatch tap Calendar See all your events all in one place Find it Apps Calendar Change the view Tap the month at the top to choose a date to view Or tap to choose Schedule Day 3 Day Week or Month Go to today s date Tap Add events Tap a time on the calendar and tap Enter event details then tap SAVE J...

Page 34: ...Apps Settings Accounts tap your account then check options like Calendar Contacts or Email Office network To connect your office network with a Virtual Private Network connection see Virtual Private Networks VPN Google Drive Keep all your photos videos documents and more safely in one place private unless you choose to share Available on Google Drive from all your devices Find it Apps Drive To cre...

Page 35: ...t schedules even the latest scores come automatically appearing throughout the day just as you need them To get started touch and hold Home then follow the on screen prompts When Google Now is on swipe right from the home screen to see it Now on Tap Note This feature is currently only available in English Find it Apps Settings Google Search Now Now on Tap then touch and hold Home while in an app s...

Page 36: ...avorites before they hit DVD You can watch them even when you re offline Find it Apps Play Movies TV To shop rent or watch on a computer go to www google com play and choose Movies TV YouTube Watch videos from YouTube users everywhere or log in to your account to share your own Find it Apps YouTube Play Movies TV Play Movies TV YouTube ...

Page 37: ... the Google search box and enter text to search Note If you can t connect contact your service provider Mobile sites Some websites automatically show you a mobile version of their page if you want to show the standard computer versions of all websites tap Menu Request desktop site Reload If a page doesn t load correctly tap Menu Tabs To open a new tab tap Menu New tab If you have more than one bro...

Page 38: ... download apps or phone updates see Download apps or Update your phone Browser options To change your browser security settings text size and other options tap Menu Settings Safe surfing searching Keep track of what your browser and searches show Incognito To open a tab that won t appear in your browser or search history tap Apps Chrome Menu New Incognito tab Clear history To clear your browser hi...

Page 39: ...ake a selfie Tap in the camera screen or twist your wrist twice to switch to the wide angle front camera Record a video Tap in the camera screen and select Video Tap to start recording Then tap to stop recording Capture a still shot during a video Tap on the screen while recording to save a photo View share or delete To open your gallery swipe the camera screen left Pick a photo or video Choose to...

Page 40: ...options tap in the camera screen To find these options swipe the camera screen right Options Professional Mode Control all camera settings manually Slow motion Take a slow motion movie Panorama Take a wide angle shot Use the on screen guide to slowly pan while you are taking the photo Video Take a video Photo Take a photo Options Shutter sound Turn the shutter sound on or off Storage Choose a stor...

Page 41: ...r contact photo Open a picture then tap Menu Use as Wallpaper Video size rear Set the video resolution Quick tutorial Learn more about your camera Options Edit Open a picture then tap Slideshow Tap a picture then tap Menu Slideshow To stop the slideshow tap the screen Tip To show the slideshow on a television or other device see Connect transfer Capture your screen Share a screen capture of your f...

Page 42: ...e buttons Hide the music player To use another app while your music plays tap Home To return to the music player swipe the status bar down and tap the song title Tip You can also select Next Pause or Previous by swiping down the notification bar or using the controls on your unlock screen Home screen widget Control music playback from the home screen by adding the Google Play Music widget Playlist...

Page 43: ...ns and navigation instructions Find nearby food drinks and attractions See your places map views settings help and more Tips tricks Find an address In the search field enter an address or something you re looking for like gas station The map moves to show the address or local suggestions Tap the address info at the bottom for more details Get directions Enter a place or address then tap Save an ad...

Page 44: ...r To change the type of USB connection tap Apps Settings Storage USB Menu USB computer connection Automatic connections When Bluetooth or Wi Fi power is on your phone automatically reconnects to available devices or networks it has used before Airplane mode Need to shut down wireless connections quickly Swipe down the status bar with two fingers and tap Airplane mode Print Want to print your photo...

Page 45: ...ame in the devices list then tap OK To remove a paired device tap next to the device name then tap Unpair To change the name your phone shows to other devices tap Apps Settings Bluetooth turn Bluetooth power on then tap Menu Rename this device Enter a name and tap RENAME Let devices find your phone To let a Bluetooth device discover your phone just turn the Bluetooth switch on Transfer files Photo...

Page 46: ...s may vary depending on your network 1 Your phone turns off Wi Fi and uses the mobile network for internet access Tap Set up Wi Fi hotspot to set up security Network SSID Enter a unique name for your hotspot Security Select the type of security you want Open or WPA2 For WPA2 enter a unique password that others will need to access your Wi Fi hotspot Note WPA2 is recommended by IEEE Password Create ...

Page 47: ...uter using a USB cable Note If your computer is running something older than Microsoft Windows 7 or Apple Macintosh OSX it might require special configuration 2 On your phone tap Apps Settings then make sure the Wi Fi switch is set to off 3 In Settings tap More Tethering portable hotspot then check USB tethering to start the connection To stop the connection uncheck USB tethering then disconnect y...

Page 48: ...f the other device When the devices connect you ll see Touch to Beam on your phone 3 Touch your screen to share the item Receive with NFC Receive web links e coupons brochures maps and more from an NFC tag Look for the NFC logo on posters signs store displays and other areas Just touch the back of your phone to the logo to receive its tag information Bluetooth Wi Fi one touch setup Just touch your...

Page 49: ...u can choose to use your SD card as portable or internal storage Portable storage Store your pictures videos audio and other media files You can remove the SD card at any time and transfer it to another device Internal storage In addition to your media files you can store downloaded apps and games The SD card acts as an extension of the internal storage of your phone After you have inserted a SD c...

Page 50: ...ed in the VPN list so you can select it whenever you need to connect Mobile network You should not need to change any network settings Contact your service provider for help To see network settings options tap Apps Settings More Cellular networks Note Your phone supports most networks Contact your service provider for help Airplane mode Use airplane mode to turn off all your wireless connections u...

Page 51: ... Security Screen lock then select the lock type None Turn off the screen lock Swipe Tap and drag up Pattern Draw a pattern to unlock PIN Enter four to sixteen digits to unlock Password Enter four to sixteen letters digits or symbols to unlock Note You can use your fingerprint to unlock your phone To set up the fingerprint sensor tap Apps Settings Security Fingerprint To change when your touchscree...

Page 52: ... take an hour or more Leave your phone plugged in and be careful not to interrupt the process Encryption protects the accounts settings apps and files on your phone so that people cannot access them if your phone is stolen You shouldn t need to use this feature but to encrypt your phone and require a PIN or password whenever you turn on your phone tap Apps Settings Security Encrypt phone Backup re...

Page 53: ...pps and user data on your phone will be deleted Data in the cloud will not be deleted Stolen phone Your phone has Android Device Manager You can remote lock or reset your device to protect your device from thieves For details see www google com android devicemanager Protect Quick start Protect your phone Screen lock Screen pinning SIM card lock Encrypt your phone Backup restore Reset Stolen phone ...

Page 54: ...nt information we ve made the materials accessible from the phone s settings menu and on the web Review these materials prior to using your device To access the materials from a connected phone go to Settings Legal information and select a topic To access the materials on the web visit www motorola com device legal Crash recovery In the unlikely event that your phone stops responding to touches an...

Page 55: ...your service provider for details All features functionality and other product specifications as well as the information contained in this guide are based upon the latest available information and believed to be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples o...

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