17
General Information
dirt or the like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of Motorola or
MZGW are excluded from coverage.
Use of Non-Motorola branded Products and Accessories.
Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola, MZGW or its
authorized service centers, are excluded from coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services.
Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please visit us at:
motorolasound.com/support
You will receive instructions on how to ship the Products or Accessories at
your expense and risk, to a MZGW Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller
of the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most Importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and MZGW regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by MZGW or representations made by any agent, employee or staff of
MZGW, that may have been made in connection with the said purchase.
EU Declaration of Conformity (DoC)
Hereby, MZGW declares that the radio equipment type is in compliance with
RE Directive 2014/53/EU. The full text of the EU declaration of conformity is
available on the website: motorolasound.com
UK Declaration of Conformity
Hereby, MZGW declares that this product is in compliance with the
requirements for UKCA marking. The Declaration of Conformity can be
obtained at motorolasound.com
