Motorola Mobility Services Platform 3.2.1, Installation Manual, Page: 24 / 72

18 Mobility Services Platform 3.2.1 Software Installation Guide
2. Uninstall the existing version of MSP keeping existing data. Failure to select the check
box to keep your data will result in a loss of your database.
3. Migrate the User Data Files shared folder, if applicable.
4. Install the new version of MSP specifying the same database and runtime connection.
Important:
You cannot install MSP Server 3.2.1 over an existing version of MSP Server without removing the
existing MSP Server first. You do have the ability to save the exported objects from your existing
installation for use with your new installation.
Uninstalling MSP 3.2 or 3.2.1
To uninstall MSP Server:
1. Click Start > Control Panel > Add or Remove Programs .
2. If Package Builder is installed, it must be removed first.
a. Select MSP Package Builder and click Change .
b. Wait for it to finish uninstalling and then proceed.
Note:
If uninstalling MSP 3.2.1, MSP Package Builder 3.2.1 will need to be removed
before removing MSP Server.
3. Select MSP Server and click Change .
Important:
Make sure you select the check box that indicates you want to keep all data
associated with MSP.
Note:
If you do not remove the existing MSP version, the installer will cancel the
installation.
If you want Data Collection you may need to upgrade the database from SQL Server
2005 Express, see Chapter 6 for more information.
Uninstalling MSP 3.1 or 3.1.1
To uninstall MSP 3.1 or 3.1.1:
1. Click Start > Control Panel > Add or Remove Programs .