Full User Guide
Motorola ML25255
2-Line Corded / Cordless Phone with
Digital Answering System
Page 1: ...Full User Guide Motorola ML25255 2 Line Corded Cordless Phone with Digital Answering System ...
Page 2: ...mpany or a qualified installer US Number is located on the cabinet bottom of the Motorola ML25255 base station REN number is located on the cabinet bottom of the Motorola ML25255 base station Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of ...
Page 3: ...perated with a minimum distance of 20 centimeters between the base unit and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter Caution To maintain the compliance with the Industry Canada s RF exposure guideline place the base unit at least 20 cm from nearby persons For body worn operation this cordless handset has been tested and meet...
Page 4: ... 17 8 3 3 Auto ANS Intercom 17 8 3 4 Tone Pulse Dial 18 8 3 5 Area Code 18 8 3 6 Registration 18 8 3 6 1 Register 18 8 3 6 2 Remove Handset handset menu option 18 8 3 6 3 Remove Handset base menu option 19 8 3 7 2nd Call Alert 19 8 3 8 Handset Name 19 8 3 9 Update Handset List 19 8 4 Display Settings 19 8 4 1 Language 20 8 4 2 Contrast 20 8 4 3 Backlight 20 8 5 Sound Settings 20 8 5 1 Ring Tone 20...
Page 5: ...Volume 29 9 19 Hold 29 9 20 Conference Calls 29 9 20 1 Joining a call in progress 29 9 20 2 3 way conference call by an intercom call 29 9 20 3 3 way conference call with two lines 30 9 20 4 4 way conference call Line 1 Line 2 2 extensions 30 10 Intercom Calls 30 10 1 Making an Intercom Call 30 10 2 Answering an Intercom Call 30 11 Page 31 12 Caller ID CID 31 12 1 Viewing a CID Record 31 12 2 Addi...
Page 6: ...base 35 13 12 1 Dial a One Touch Memory record while in Talk mode 35 13 12 2 Dial a One Touch Memory record while viewing it 35 14 Answering System Operation 35 14 1 Answering System On Off 35 14 2 Recording Incoming Messages 36 14 3 Monitoring Incoming Calls 36 14 4 Memo Recording 36 14 5 Playing Messages Memo 36 14 6 Erasing Messages 36 14 6 1 To erase a message while it is playing 36 14 6 2 To ...
Page 7: ...rking label If you are not sure of the type of power supply to your home consult your dealer or local power company 7 Plug the adaptor into an easily accessible electrical outlet near the equipment 8 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 9 Do not overload wall outlets and extension cords as this can result ...
Page 8: ...ed with or identified for use with this product that are not rechargeable The battery ies may leak corrosive electrolyte or explode 8 Do not attempt to rejuvenate the battery ies provided with or identified for use with this product by heating them Sudden release of the battery ies electrolyte may occur causing burns or irritation to eyes or skin 9 When replacing battery ies all batteries should b...
Page 9: ... an RJ11C for a single line or an RJ14C for two lines type modular phone jack If you do not have either modular jack available in your home or office call your local phone company to find out how to get one installed Corded base desk stand assembled together Cordless handset battery cover Coiled handset cord Belt clip Handset battery pack AC power adaptor for charging cradle Charging cradle Wall m...
Page 10: ...10 5 Handset Layout LED Event Indicator Headset Jack Speakerphone 3 Softkeys DND Privacy Exit Caller ID Record Volume Menu Flash End Talk Volume Phonebook Directory Redial Intercom Hold Mute Delete ...
Page 11: ...h Memory 1 10 Buttons E Delete R Volume F Pause S Answering System Button Indicator G Tone T DND Privacy Button Indicator H Mute U Play Stop I Headset V Memo J Headset LED Indicator W Page K Hold X Intercom L Mute LED Indicator Y Flash M Line 1 Line 2 Buttons Indicators A B O N M L K J I H G F E D C P Q R S V T U W X Y ...
Page 12: ...uch interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If ...
Page 13: ...rge for 14 hours prior to first use If you don t properly charge the phone battery performance is compromised Caution To reduce risk of personal injury fire or damage use only the charger power adaptor supplied This power adaptor is intended to be correctly orientated in a vertical or floor mount position Class 2 Power source 7 4 Installing the Base and Connecting your System The phone may be conn...
Page 14: ...ephone line cords If you have 2 single line wall jacks installed in your home or office you can use adaptors couplers not included to combine the 2 single telephone lines into 1 dual lines The adaptor coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer Or you can use the 2 single telephone lines plug into the 2 jacks on the back of the...
Page 15: ...15 5 If you want to mount the telephone on the wall you can plug the 2 lines as below drawing OR OR Line 2 Line 1 Line 1 Line 2 Line 1 2 ...
Page 16: ... plate has appropriate and rigid mounting 8 Programming the Phone 8 1 Standby Screen The handset displays the handset name and number date time battery status and the three softkeys The base displays the current date time and the softkey labels The softkey labels will change according to the status of the unit The base display has a dedicated SET CLOCK icon flashing when the clock is not set Go to...
Page 17: ...et to default the base will display 12 00AM 01 01 11 3 Using the dial pad to enter digits for the current time and date 4 Using DIR and CID of the navigation button to move the cursor and the AM PM softkey to set the time AM or PM 5 When you are finished press SAVE softkey NOTE If you subscribe to Caller ID service the current Date Time is set automatically when you receive your first CID record a...
Page 18: ...istration process keep the cordless handset near the base Up to 10 cordless handsets in total can be registered to one base NOTE If the cordless handset has not been registered to the base the display will show PRESS REG TO INITIATE REGISTRATION once the handset has been activated Press REG softkey to start the registration If the cordless handset does not display the PRESS REG TO INITIATE REGISTR...
Page 19: ... NOTE The default setting is ON 8 3 8 Handset Name From the PHONE SETTINGS menu 1 Using VOL and VOL of the navigation button to scroll to HANDSET NAME Press SELECT softkey 2 The handset will display the last set name 3 Using the dial pad to enter a handset name up to 11 characters More than one letter is stored in each of the number keys For example to enter Lorraine press the 5 key three times fo...
Page 20: ...ton to scroll to ALWAYS ON or AUTOMATIC 3 Press SELECT softkey to save your selection 8 5 Sound Settings 1 In idle mode press MENU softkey on base or Menu Flash on cordless handset to go to the main menu 2 Using VOL and VOL of the navigation button to scroll to SOUND SETTINGS 3 Press SELECT softkey and you may program the following items RING TONE RING VOL KEY TONES 8 5 1 Ring Tone There are 8 ton...
Page 21: ... navigation button to scroll to CALL VM Press SELECT softkey 2 Using VOL and VOL of the navigation button to scroll to LINE 1 or LINE 2 and press SELECT softkey 3 The phone will dial your voicemail access number for that line You may proceed to access your voicemail per your service provider s instructions 8 6 2 Voice Mail Settings From the VOICE MAIL menu 1 Using VOL and VOL of the navigation but...
Page 22: ... your messages 8 7 3 Outgoing Message OGA Playback From the ANSWERING SYS or ANSWERING SYSTEM menu 1 Using VOL and VOL of the navigation button to scroll to OGA PLAYBACK Press SELECT or OK softkey 2 Using VOL and VOL of the navigation button to scroll to LINE 1 or LINE 2 and press SELECT or OK softkey 3 Using VOL and VOL of the navigation button to scroll to the OGA record you want to play and pre...
Page 23: ...to set the time AM or PM 3 When you are finished press SAVE softkey 4 Press YES softkey if you want to set the OGA to ANNOUNCE ONLY during the working hour This setting will not allow the caller to leave a message 8 7 6 2 Set After Hours This will allow you to program the start time for the after work hour From the SET OFFICE TIME menu 1 Using VOL and VOL of the navigation button to scroll to SET ...
Page 24: ...d VOL of the navigation button to scroll to CALL SCREENING Press SELECT softkey 2 Using VOL and VOL of the navigation button to scroll to ON or OFF 3 Press SELECT softkey to save your selection 8 7 10 Message Alert This feature set your Answering System to give an alert tone every 10 seconds when there are new messages From the ANSWERING SYS menu 1 Using VOL and VOL of the navigation button to scr...
Page 25: ... 1 or LINE 2 button to select the line and the base speaker will activate 2 Wait for a dial tone then dial a phone number or press a One Touch Memory 1 10 button to dial stored phone number 3 Press s when finished From the cordless handset 1 Press s to activate the speakerphone on the first available line If both lines are available Line 1 will be used first Or press LINE 1 or LINE 2 softkey to se...
Page 26: ... 2 You can either press t s LINE 1 or LINE 2 softkey to take a line and the number will automatically be dialed 9 6 Answering Calls From the base 1 Pick up the handset to answer the call in the receiver mode Or press s to answer the call in speakerphone mode Or press the corresponding LINE button to answer the call in speakerphone mode Or press HEADSET to answer the call in headset mode 2 When you...
Page 27: ...3 Press SELECT softkey to save your selection The indicator on the base will blink and a DND timer will appear on the display indicating how much time remains before the DND feature is automatically turned off 4 To turn off DND feature at any time press DND PRIVACY 9 11 Line Privacy This feature will prevent other phones on the same system from accessing the line used by your active call To turn o...
Page 28: ...Press SAVE softkey The screen displays ENTER NAME 4 Using the dial pad to enter a name More than one letter is stored in each of the number keys For example to enter Lorraine press the 5 key three times for the letter L press the 6 key three times for the letter O press the 7 key three times for the letter R and so on If you make a mistake press DIR or CID of the navigation button to move the curs...
Page 29: ... you reach a comfortable listening level The phone stores the setting after the last button pressed 9 19 Hold 1 During a call press HOLD on base or Int Hold on cordless handset to put the line on hold The screen will display LINE 1 LINE 2 ON HOLD and the line icon will flash On the base the line button indicator will flash also 2 When the line is on hold the hold alert tone will be emitted to both...
Page 30: ... intercom 2 The selected handset or base will emit a page tone The user on the selected handset or base can press t or s to answer the intercom paging call 3 The originating caller can then press CONF softkey to establish a conference 4 Since Line 1 and 2 are both on hold the user will be prompted to select Line 1 Line 2 or Both to conference with If BOTH softkey is selected a 4 way conference is ...
Page 31: ...s the oldest call in memory 12 1 Viewing a CID Record 1 In idle mode press CID 2 Using VOL and VOL of the navigation button to scroll through the call records NOTE When viewing the CID records NEW will appear in the display for calls received that have not been reviewed The record number is shown to the right of the time along with the FORMAT and STORE softkeys The line number for the call receive...
Page 32: ... 10 digit or 11 digit format Press FORMAT softkey to scroll through 7 10 and 11 digit numbers Number of digits Explanation Example 7 digits 7 digit telephone number i e 555 5555 10 digits 3 digit area code 7 digit telephone number i e 425 555 5555 11 digits Long distance code 1 3 digit area code 7 digit telephone number i e 1 425 555 5555 3 To dial the displayed phone number press t s HEADSET a LI...
Page 33: ... need to delete one or more records before repeating above steps to add a new directory record 13 2 Adding a Record in the One Touch Memory Log only applicable to base 1 In idle mode press STORE softkey 2 The screen displays SELECT BUTTON LOCATION 3 Press a One Touch Memory 1 10 button to save the record in that memory location If there is a record stored in selected memory location Press REPLACE ...
Page 34: ...ill display COPY CURRENT RECORD OR ENTIRE DIRECTORY 3 Press CURR softkey to copy the current record Or press ENTIRE softkey to copy the whole directory 4 Using VOL and VOL of the navigation button to scroll to the desired extension you wish the record s to be copied to 5 Press SELECT softkey to confirm When finished the number of directory records copied will be displayed The base will display REC...
Page 35: ...INE button or pick up the corded handset to dial the phone number 13 12 Dialing a One Touch Memory Record only applicable to base 13 12 1 Dial a One Touch Memory record while in Talk mode 1 Press s HEADSET a LINE button or pick up the corded handset 2 Press the corresponding One Touch Memory 1 10 button you wish to dial and the number will automatically be dialed 13 12 2 Dial a One Touch Memory re...
Page 36: ...key on cordless handset 2 The screen will display the status of messages for each line 3 Using VOL and VOL of the navigation button to scroll to LINE 1 or LINE 2 and press SELECT softkey to play the messages for that line NOTE If the unit has new messages only the new messages will be played otherwise all messages will be played The unit will play messages to the end During each message playback t...
Page 37: ...the remote commands 5 To exit remote operation hang up The system will automatically disconnect the call if the user does not enter a command within 10 seconds NOTE The default remote password is 000 Only the message being played can be erased in remote access mode 14 8 Memory Full When the Answering System memory is full the system will answer after 10 rings Memory full will be announced and wait...
Page 38: ... some other higher priority function is being performed For example the message playback function will be stopped when there is an incoming call NO LINE Indicates that the telephone line is not connected LINE IN USE Indicates that the telephone line is in use EMPTY Indicates there are no CID records in memory OUT OF RANGE Indicates handset is too far away from the base and the handset is searching...
Page 39: ...xtension phones on your line Try unplugging some phones See solutions for No dial tone If the phone is an extension make sure the phone is properly registered with the Motorola ML25255 base You cannot be heard by the other party Make sure the Mute feature is not turned on Make sure the handset or headset cord is inserted properly and securely Incoming voice too low or none at all Check call volume...
Page 40: ...tion that can shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Baby monitor is using the same frequency Make sure the hook switch pops up when the handset is lifted The 5 AAA batteries need...
Page 41: ...cense by Meizhou Guo Wei Electronics Co Ltd AD1 section Economic Development Area Dongsheng Industrial District Meizhou Guangdong China MZGW What Does this Warranty Cover Subject to the exclusions contained below MZGW warrants that this Motorola branded product Product or certified accessory Accessory sold for use with this product that it manufactured to be free from defects in materials and work...
Page 42: ...e Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of Motorola or MZGW are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects...
Page 43: ...ensee for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2020 Motorola Mobility LLC All rights reserved Issue 1 3 EN US ...
