background image

backward. Or, press 

CLEAR

 softkey to delete one 

character at a time. 

 

The name field cannot be left empty. 

5.  Press 

SAVE

 softkey. The handset displays  

ENTER NUMBER:

 with the desired redial number. 

 

To edit the number, press 

DIR

 or 

CID

 of the 

navigation button to move the cursor forward or 

backward. Or, press 

CLEAR

 softkey to delete one 

digit at a time. 

6.  When you are finished, press 

SAVE

 softkey. 

7.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired 

VIP TONE MELODY

8.  Press

 SELECT

 softkey to complete. 

NOTE 

If an incoming call number matches this record the 

VIP Tone Melody will ring. 

8.14   Transferring a Call to Another 

Extension

1.  During a call, press 

XFER

 softkey. The current call 

is put on hold.

2.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the handset or base you want to 

transfer the call to. Press 

SELECT

 softkey.

3.  This will initiate an intercom call to the selected 

handset or base.

 

 Wait until the selected handset or base answers 

the intercom call and have a conversation and 

then hang up to finish the transfer or press 

CONF

 

softkey to have a 3 way conference call.

 

If the selected unit rejects the intercom call, or 

the call is not answered within 30 seconds, the 

call is transferred back to the original unit.

8.15   Receiving a Transferred Call from 

Another Extension

If the unit receives a transfer call paging, 

INTERCOM 

CALL FROM BASE/HANDSET X

 shows in the display.

1.  Press 

t

 or 

s

 to answer the call.

2.  If you press 

REJECT

 softkey or the call is not 

answered within 30 seconds, the intercom 

paging will be stopped and the call is transferred 

back to the original unit.

8.16  Ringer On/Off and Ringer Volume

1.  In idle mode, using 

VOL +

 and 

VOL -

 of the 

navigation button to open the ring  

volume setting. 

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

LINE 1

 or 

LINE 2

 and press 

SELECT

 

softkey. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to adjust the ring volume. 

4.  Press 

SELECT

 softkey to save your selection.

NOTE

If you set the ring volume to Off, the handset will 

display 

L1/L2 RINGER OFF

8.17   Speakerphone, Handset, and Headset 

Volume 

During a call, press 

VOL +

 and 

VOL -

 of the 

navigation button to adjust the call volume until you 

reach a comfortable listening level. The phone stores 

the setting after the last button pressed. 

8.18 Hold

1.  During a call, press 

Int./Hold

 to put the line on 

hold. The handset will display 

LINE 1/LINE 2 ON 

HOLD

, and the line icon will flash. 

2.  When the line is on hold, the hold alert tone will 

be emitted to both the person on hold and to the 

user that initiated the hold. 

 

Press the corresponding 

LINE

 softkey to release 

the hold and return to the call again.

8.19  Conference Calls

This system can support 3-way and 4-way 

conference calls.

8.19.1  Joining a call in progress

While a call is in progress, another user can join that 

call by pressing the corresponding 

LINE

 

softkey in 

the handset. Both parties on the original call will 

hear a tone to alert them someone else has joined 

the call.

NOTE

If the Line Privacy feature is On for the original call, 

the call cannot be joined by another user.

8.19.2  3-way conference call by an intercom call

1.  While on a call, press 

Int./Hold

 and wait for the 

timer to clear from the handset display. 

2.  Press 

Int./Hold

 again. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired handset or base and press 

SELECT

 softkey. 

4.  The selected handset or base will emit a page 

tone. The user on the selected handset or base 

can press 

t

 or 

s

 to answer the intercom / 

paging call. 

5.  The originating caller can then press 

CONF

 

softkey to establish a 3-way conference between 

the external caller and the intercom call. 

8.19.3  3-way conference call with two lines

1.  While on a call on Line 1, press 

Int./Hold

 to put 

the call on hold.

2.  Press 

LINE 2

 softkey to get a dial tone. Dial the 

phone number, and then talk to the other person. 

3.  The originating caller can then press 

CONF

 

softkey to establish a 3-way conference between 

the two lines.

8.19.4   4-way conference call (Line 1 + Line 2 + 2 

extensions)

1.  While on a call with both Line 1 and 2 on hold, 

press 

Int./Hold

 and select the desired handset or 

base to intercom. 

2.  The selected handset or base will emit a page 

tone. The user on the selected handset or base 

can press 

t

 or 

s

 to answer the intercom / 

paging call. 

3.  The originating caller can then press 

CONF

 

softkey to establish a conference.

4.  Since Line 1 and 2 are both on hold, the user will 

be prompted to select Line 1, Line 2 or Both to 

conference with. If 

BOTH

 softkey is selected a 

4-way conference is established between the 

originating caller, both lines and the  

intercom call.

8.20  Intercom Calls

8.20.1  Making an Intercom Call

1.  Press 

Int./Hold

 to bring up the list of all 

registered handsets and base (except itself). 

2.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the desired handset or base and press 

SELECT 

softkey. 

3.  To cancel the intercom call, press 

STOP

 softkey. 

NOTE

If the receiving handset or base does not answer 

within 30 seconds, the intercom call is cancelled. 

You will hear an error tone and the handset displays 

UNAVAILABLE

.

8.20.2  Answering an Intercom Call

When you receive an intercom call, the handset will 

display the Phone ID of the calling handset.
The call can be answered by pressing 

t

 or 

s

If you do not want to answer the intercom call, press 

REJECT

 softkey.

Caller ID (CID)

In order to use the Caller ID features, you must 

subscribe to either the standard Name/Number 

Caller ID Service or Caller ID with Call Waiting 

Service. To know who is calling while you are on the 

phone, you must subscribe to Caller ID with Call 

Waiting service. 

When the unit receives an incoming call with CID 

information, the CID can be shown on the handsets.
This unit receives and displays information 

transmitted by your local phone company. This 

information can include the phone number, date and 

time; or the name, phone number, date and time. 
If two incoming calls come in at the same time, the 

line 1 and Iine 2 caller information shows on the 

display separately while ringing. 
The unit can store up to 99 records. When the 

memory is full, a new call automatically replaces the 

oldest call in memory.

9.1 

Viewing a CID Record

1.  In idle mode, press 

CID

.

2.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll through the call records. 

NOTE

When viewing the CID records, 

NEW

 will appear in 

the display for calls received that have not been 

reviewed. The record number is shown to the right of 

the time along with the 

FORMAT

 and 

STORE

 softkeys. 

The line number for the call received is  

also displayed. 

9.2 

Adding a CID Record in the Directory 

If you want to adjust the format of the CID number 

to 7, 10 or 11 digits and save it in the Directory, press 

FORMAT

 softkey to format the CID number first 

before pressing 

STORE

 softkey. 

For more formation on formatting a number, please 

refer to section 9.5. 
1.  While viewing a CID record, press 

STORE

 softkey. 

2.  The handset displays 

ENTER NAME:

 with name (if 

already stored in the Directory).

3.  Using the dial pad to enter a name.
 

To edit the current name, press 

DIR 

or

 CID

 of the 

navigation button to move the cursor forward or 

backward. Or, press 

CLEAR

 softkey to delete one 

character at a time. 

 

The name field cannot be left empty. 

4.  Press 

SAVE

 softkey. The handset displays  

ENTER NUMBER:

 with the number.

 

To edit the number, press 

DIR 

or

 CID

 of the 

navigation button to move the cursor forward or 

backward. Or, press 

CLEAR

 softkey to delete one 

digit at a time. 

5.  When you are finished, press 

SAVE

 softkey.

6.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the desired 

VIP TONE MELODY

7.  Press 

SELECT

 softkey to complete. 

NOTE 

If an incoming call number matches this record the 

VIP Tone Melody will ring.

9.3 

Deleting a CID Record

1.  While viewing a CID record, press 

Mute/Del.

.

2.  The handset will display 

DELETE?

.

3.  Press 

OK

 softkey to confirm.

9.4  Deleting All Call Records

This feature allows you to clear all CID records  

at once.
1.  While viewing a CID record, press and hold 

Mute/Del.

.

2.  The handset will display 

DELETE ALL?

.

3.  Press 

OK

 softkey to confirm. The handset will 

display 

EMPTY

.

9.5 

Dialing Back

When viewing CID records, you can dial back the 

numbers showing on the display by pressing 

t

 or 

s

.

 

9.5.1   If you have programmed your local area 

code

1.  If the CID record shows a 7-digit number  

(i.e. 555-1234), then the call was received from 

within your area code. However, this does not 

guarantee the call is a local call. 

 

If the CID record shows an 11-digit number  

(i.e. 1-234-555-1234), then the call received was 

not from your area code. 

2.  To adjust the phone number format, press 

FORMAT

 softkey. For instance, a 7-digit local 

number sometimes cannot be dialed because 

it requires a 10-digit or 11-digit format. Press 

FORMAT

 softkey to scroll through 7, 10 and 

11-digit numbers. 

No. of digits

Explanation

Example

7-digits:

   7-digit number

555-5555

10-digits:

   3-digit area code
+ 7-digit number

425-555-5555

11-digits:

   Long distance code 1 
+ 3-digit area code 
+ 7-digit number

1-425-555-55555

3.  To dial the displayed phone number, press  

t

 or 

s

.

9.5.2   If you have not programmed your local area 

code

1.  You will see 10-digit numbers (i.e. 234-555-1234).
2.  To dial the displayed phone number, press  

t

 or 

s

 

You may adjust the number format by pressing 

FORMAT

 softkey before dialing.

9.6  Call Waiting Caller ID

This feature allows you to see who is calling 

when you hear the call waiting beep. The caller 

identification information appears in the display 

after you hear the tone.
1.  To connect to the waiting call, press 

Menu/Flash

 

and your first call will be put on hold. 

2.  To switch between the two calls, press  

Menu/Flash

IMPORTANT

To use all the features of this unit, you must 

subscribe to either the standard Name/Number 

Caller ID Service or Caller ID with Call Waiting 

Service. To know who is calling while you are on the 

phone, you must subscribe to Caller ID with Call 

Waiting Service.

10 

Phonebook Directory

You may store data in the Directory (up to 99 

records). Each directory record stores up to 16 

characters and 32 digits.
The records in the Directory are stored by alphabetic 

ascending order. 

10.1  Adding a New Directory Record

1.  In idle mode, press 

DIR

.

2.  Press 

NEW

 softkey. The handset displays

  

ENTER NAME:

3.  Using the dial pad to enter a name.
 

More than one letter is stored in each of the 

number keys. For example, to enter “Lorraine,” 

press the 5 key three times for the letter L, press 

the 6 key three times for the letter O, press the  

7 key three times for the letter R, and so on. 

 

If you make a mistake, press 

DIR 

or

 CID

 of the 

navigation button to move the cursor forward or 

backward. Or, press 

CLEAR

 softkey to delete one 

character at a time.

 

The name field cannot be left empty. 

4.  Press 

SAVE

 softkey. The handset displays  

ENTER NUMBER:

.

5.  Use the dial pad to enter a telephone number. 
 

Press 

j

 twice to insert a pause in a number  

if necessary. 

6.  When you are finished, press 

SAVE 

softkey. 

7.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the desired 

VIP TONE MELODY

8.  Press 

SELECT

 softkey to complete. 

NOTE 

If an incoming call number matches this record the 

VIP Tone Melody will ring. 

If 

MEMORY FULL

 shows in the display, you need to 

delete one or more records before repeating above 

steps to add a new directory record.

10.2  Viewing a Directory Record

1.  In idle mode, press 

DIR

.

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll through the records.

 

Or, press the number keys to go to the name 

of the records starting with the corresponding 

character. 

3.  Press 

MENU

 softkey.

4.  Using 

VOL +

 and 

VOL - 

of the navigation button 

to scroll to 

VIEW

. Press 

SELECT

 softkey to view 

the record.

10.3  Editing a Directory Record

1.  In idle mode, press 

DIR

.

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the record you wish to edit.

3.  Press 

MENU

 softkey.

4.  Using 

VOL +

 and 

VOL - 

of the navigation button 

to scroll to 

EDIT ENTRY

. Press 

SELECT

 softkey to 

edit the content according to the steps in  

section 10.1.

NOTE

The 

DIR 

or

 CID

 of the navigation button allow the 

cursor to move forward or backward. The 

Mute/Del.

 

button can be used to delete character or number to 

the left of the cursor.

10.4   Copying a Directory Record or All 

Directory Records 

You can copy one directory record or all directory 

records from the base to the desired handset 

extension or from the handset extension to the base. 
1.  When viewing a directory record, press 

COPY

 

softkey. 

2.  The handset will display 

COPY CURRENT RECORD 

OR ENTIRE DIRECTORY?

.

3.  Press 

CURR

 softkey to copy the current record.

 

Or, press 

ENTIRE

 softkey to copy the whole 

directory. 

4.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the desired extension you wish the 

record(s) to be copied to.

5.  Press 

SELECT

 softkey to confirm.

 

When finished, the number of directory records 

copied will be displayed.

 

The handset will display 

RECORD COPIED TO BASE 

UNIT!

 or 

ENTIRE DIRECTORY COPIED TO BASE UNIT!

 

and the receiving handset or base will display 

SAVED

.

10.5  Deleting a Directory Record

1.  In idle mode, press 

DIR

.

2.  Using 

VOL + 

and

 VOL -

 of the navigation button 

to scroll to the record you wish to delete.

3.  Press 

Mute/Del.

.

4.  The handset will display 

DELETE?

.

5.  Press 

OK

 softkey to confirm.

10.6  Deleting All Directory Records

1.  In idle mode, press 

DIR

2.  Press and hold 

Mute/Del.

3.  The handset will display 

DELETE ALL?

4.  Press 

OK

 softkey to confirm. The handset will 

display 

EMPTY

.

10.7  Dialing a Directory Record

10.7.1  Dial a directory record while in Talk mode 

1.  Press 

t

s

 or a 

LINE

 softkey.

2.  Press 

DIR

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired record. 

4.  Press 

DIAL

 softkey to dial the phone number. 

10.7.2  Dial a directory record while viewing it  

1.  In idle mode, press 

DIR

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired record. 

3.  When the desired number is displayed, press  

t

 or 

s

 to dial the phone number. 

11 

Answering System Operation

11.1 

Memo Recording

From the 

ANSWERING SYSTEM

 menu: 

1.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

MEMO RECORDING

. Press 

OK

 softkey. 

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

MAILBOX 1

 or 

MAILBOX 2

 to save the 

recording. Press 

OK

 softkey. 

3.  Record your memo after the beep. Press 

FINISH

 

softkey when your memo is complete. 

NOTE 

Your memo will be stored with your other incoming 

messages in your mailbox. To hear it again, play your 

messages. 

11.2  Outgoing Message (OGA) Playback

From the ANSWERING SYSTEM menu: 

1.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

OGA PLAYBACK

. Press 

OK

 softkey. 

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

LINE 1

 or 

LINE 2

 and press 

OK

 softkey. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the OGA record you want to play and 

press 

OK

 softkey. 

4.  If there is no recording for the selected OGA, the 

handset will display 

EMPTY

11.3  Outgoing Message (OGA) Record

From the ANSWERING SYSTEM menu: 

1.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

OGA RECORD

. Press 

OK

 softkey. 

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

LINE 1

 or 

LINE 2

 and press 

OK

 softkey. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the OGA type you want to record 

over and press 

OK

 softkey. 

 

There are 4 types of OGA to select from: 

 

PERSONAL 

 

ANNOUNCE ONLY 

 

WORK HOURS 

 

AFTER HOURS 

4.  Record your greeting after the beep. Press 

FINISH

 

softkey to end the recording. 

5.  The greeting will play back for you and 

automatically save. If you are not satisfied, simply 

select 

OGA RECORD

 option again and re-record. 

11.4  Playing Messages/Memo

1.  In idle mode, press 

PLAY

 softkey. 

2.  The handset will display the status of messages 

for each line. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to 

LINE 1

 or 

LINE 2

 and press 

SELECT

 

softkey to play the messages for that line. 

NOTE 

If the unit has new messages, only the new messages 

will be played, otherwise all messages will be played. 

The unit will play messages to the end. 
During each message playback, the handset will 

display the current message information. If the 

message playback is a stored incoming message 

from the telephone line, the handset will display 

the message CID, including Date/Time, Name and 

Number. If it is a memo, the handset will display

 

MEMO

 

and Date/Time. 

During each message playback:

• 

Press 

CID

 to skip to the next message.

• 

Press 

DIR

 to replay the current message. 

• 

Double press 

DIR

 to play the previous message.

If there are no messages, the unit will announce,

 

“You 

have no messages”

.

11.5  Erasing Messages

11.5.1  To erase a message while it is playing

1.  Select and play the message you want to erase. 
2.  Press 

Mute/Del.

3.  The handset will display 

DELETE?

4.  Press 

OK

 softkey to delete the message. 

 

The current message is erased, and the unit will 

play the next message. 

11.5.2   To erase all previously played messages in  

a mailbox

1.  Play a message. 
2.  Press and hold 

Mute/Del.

 for 2 seconds, the 

handset displays 

DELETE ALL MESSAGES IN LINE X 

MAILBOX?

3.  Press 

OK

 softkey to delete all the old messages.

12 

Display Messages

The following messages show the status of the 

phone, provide Caller ID information, or help you set 

up and use your phone.

DELETE ALL?

Prompt asking if you want to 

erase all records.

DELETE?

Prompt asking if you want to 

erase the current record.

ENTER NAME:

Prompt telling you to enter  

a name.

ENTER NUMBER:

Prompt telling you to enter  

a telephone number.

NEW CALLS

Indicates call or calls which have 

not been reviewed.

HANDSET NAME

Prompt telling you to enter a 

user name for the handset.

UNAVAILABLE

Indicates that the function you 

want to initialize cannot work 

at that moment or the function 

being worked cannot continue. 

The system is busy or some 

other higher priority function is 

being performed.
For example, the message 

playback function will be 

stopped when there is an 

incoming call.

NO LINE

Indicates that the telephone line 

is not connected.

LINE IN USE

Indicates that the telephone line 

is in use.

EMPTY

Indicates there are no CID 

records in memory.

OUT OF RANGE

Indicates handset is too far 

away from the base and the 

handset is searching for  

the base.

BLOCKED NUM 

Indicates the person is calling 

from a number which is blocked 

from transmission.

UNKNOWN

Indicates incoming call is from 

an area not serviced by CID or 

the CID information was  

not sent.

13 

Handset Sound Signals / Audio 

Alert Tones

Signal

Meaning

A long warbling tone
(with ringer on)

Signals an incoming call

Two short beeps (several times)

Page signal

One beep every 14 seconds

Low battery warning

One long beep after press one key Confirm
A short warbling tone
(with ringer on)

Error

14 Troubleshooting

No dial tone

•  Check or repeat installation steps. 
 

Make sure the base power cord is connected to a 

working electrical outlet.

 

Make sure the telephone line cords are not 

damaged and are connected to the phone and 

the wall jack. 

•  Disconnect the base station from the wall jack 

and connect another phone to the same jack. 

If there is no dial tone in the second phone, the 

problem might be your wiring or local service.

•  The handset may be out of range of the base. 

Move closer to the base. 

•  Make sure the battery is properly charged (for  

14 hours). 

Dial tone is ok, but can’t dial out

•  Make sure the base station is set to the correct 

dial mode.

Phone does not ring

•  Make sure the phone is properly registered with 

the Motorola ML25254 or ML25255 base.

•  Make sure the ringer is turned On. 
•  Make sure the Do Not Disturb feature is not 

activated. 

•  The handset may be out of range of the base. 

Move closer to the base. 

•  You may have too many extension phones on 

your line. Try unplugging some phones. 

•  See solutions for ‘

No dial tone

’. 

You cannot be heard by the other party

•  Make sure the Mute feature is not turned on. 
•  Make sure the headset cord is inserted properly 

and securely.

Incoming voice too low or none at all

•  Check call volume setting.

You experience static, noise, or fading in  

and out

•  The handset may be out of range of the base. 

Move closer to the base. 

•  Make sure the base station is not plugged into 

an electrical outlet with another household 

appliance. If necessary, relocate the base. 

•  Make sure the battery is properly charged (for  

14 hours). 

Directory dialing doesn’t work

•  Did you program the memory location keys 

correctly? 

•  Make sure the phone number is formatted 

properly.

No Caller ID

•  You must subscribe to the standard Name/

Number Caller ID service from your local 

telephone company to receive CID information.

No Display

•  Make sure the unit is connected to a non-

switched electrical outlet. Disconnect the power 

adaptor from the charging cradle and  

reconnect it. 

•  Make sure the battery is properly charged (for  

14 hours). 

Date/Time setting is restored to default 

setting

•  This maybe caused by power failure. Set Date/

Time at the base station again.

Intercom does not function correctly

•  Make sure the phone is properly registered with 

the Motorola ML25254 or ML25255 base. 

•  The handset may be out of range of the base. 

Move closer to the base. 

Unit locks up and no communication 

between the base and cordless handset

•  Unplug the power adaptor from the electrical 

outlet and the bottom of the base. Remove 

the handset battery. Wait for 30 seconds and 

plug the power adaptor back into the base and 

electrical outlet. Reconnect the battery and 

charge for 14 hours.

OUT OF RANGE

 shows in the handset display

•  Move the handset closer to the base. 
•  Make sure the base power cord is connected to a 

working electrical outlet. 

Battery

If you experience any of the following problems, 

even after recharging the battery, you may need to 

replace the battery pack:
•  Short talk time. 
•  Poor sound quality. 
•  Limited range.

Causes of poor reception

•  Aluminum siding. 
•  Foil backing on insulation. 
•  Heating ducts and other metal construction that 

can shield radio signals. 

•  You’re too close to appliances such as 

microwaves, stoves, computers, etc. 

•  Atmospheric conditions, such as strong storms. 
•  Base is installed in the basement or lower floor of 

the house. 

•  Base is plugged into AC outlet with other 

electronic devices. 

•  Baby monitor is using the same frequency. 
•  Handset battery is low. 
•  Make sure the hook switch pops up when the 

handset is lifted. 

•  You’re out of range of the base. 
•  The 5 AAA batteries in the base station need 

replacing or are improperly installed or not 

installed at all.

15 

General information

Cleaning

•  Clean the phone with a damp (not wet) cloth, or 

an anti-static wipe.

•  Never use household polish as this will damage 

the product. Never use a dry cloth as this may 

cause static shock.

Environmental

•  Do not expose to direct sunlight.
•  The phone may become warm when the 

batteries are being charged or during prolonged 

periods of use. This is normal. However, we 

recommend that to avoid damage, do not place 

the product on antique / veneered wood.

•  Do not place your product on carpets or other 

surfaces which generate fibres, or place it in 

locations preventing the free flow of air over  

its surfaces.

•  Do not submerge any part of your product 

in water and do not use it in damp or humid 

conditions, such as bathrooms.

•  Do not expose your product to fire, explosives or 

other hazardous conditions.

•  There is a slight chance that your phone could be 

damaged by an electrical storm. We recommend 

that you unplug the power cord during an 

electrical storm.

Product disposal instructions
Product disposal instructions for residential users

When you have no further use for it, please remove 

any batteries and dispose of them and the product 

according to your local authority’s recycling 

processes. For more information, please contact 

your local authority or the retailer where the product 

was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and 

check the terms and conditions of the purchase 

contract and ensure that this product is not mixed 

with other commercial waste for disposal.

Consumer Products and Accessories Warranty

Thank you for purchasing this Motorola branded 

product manufactured under license by Meizhou 

Guo Wei Electronics Co. Ltd., AD1 section, Economic 

Development Area, Dongsheng Industrial District, 

Meizhou, Guangdong, China. (“MZGW”)

What Does this Warranty Cover?

Subject to the exclusions contained below, MZGW 

warrants that this Motorola branded product 

(“Product”) or certified accessory (“Accessory”) sold 

for use with this product that it manufactured to 

be free from defects in materials and workmanship 

under normal consumer usage for the period 

outlined below. This Limited Warranty is your 

exclusive warranty and is not transferable.

Who is covered?

This warranty extends only to the first consumer 

purchaser, and is not transferable.

What will MZGW do?

MZGW or its authorized distributor at its option and 

within a commercially reasonable time, will at no 

charge repair or replace any Products or Accessories 

that do not conform to this limited warranty. We 

may use functionally equivalent reconditioned 

/ refurbished / pre-owned or new Products, 

Accessories or parts.

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING 

WITHOUT LIMITATION THE IMPLIED WARRANTIES 

OF MERCHANTABILITY AND FITNESS FOR A 

PARTICULAR PURPOSE, SHALL BE LIMITED TO 

THE DURATION OF THIS LIMITED WARRANTY, 

OTHERWISE THE REPAIR OR REPLACEMENT 

PROVIDED UNDER THIS EXPRESS LIMITED 

WARRANTY IS THE EXCLUSIVE REMEDY OF THE 

CONSUMER, AND IS PROVIDED IN LIEU OF ALL 

OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO 

EVENT SHALL MOTOROLA OR MZGW BE LIABLE, 

WHETHER IN CONTRACT OR TORT (INCLUDING 

NEGLIGENCE) FOR DAMAGES IN EXCESS OF 

THE PURCHASE PRICE OF THE PRODUCT OR 

ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, 

SPECIAL OR CONSEQUENTIAL DAMAGES OF 

ANY KIND, OR LOSS OF REVENUE OR PROFITS, 

LOSS OF BUSINESS, LOSS OF INFORMATION OR 

OTHER FINANCIAL LOSS ARISING OUT OF OR IN 

CONNECTION WITH THE ABILITY OR INABILITY 

TO USE THE PRODUCTS OR ACCESSORIES TO 

THE FULL EXTENT THESE DAMAGES MAY BE 

DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or 

exclusion of incidental or consequential damages, 

or limitation on the length of an implied warranty, 

so the above limitations or exclusions may not apply 

to you. This warranty gives you specific legal rights, 

and you may also have other rights that vary from 

one jurisdiction to another.

Products Covered

Length of Coverage

Consumer 

Products

Two (2) years

 from the date 

of the products original 

purchase by the first 

consumer purchaser of the 

product.

Consumer 

Accessories 

(battery, power 

supply(s) and line 

cords)

Ninety (90) days

 from the 

date of the accessories 

original purchase by the first 

consumer purchaser of the 

product.

Consumer 

Products and 

Accessories that 

are Repaired or 

Replaced

The balance of the original 

warranty or for ninety (90) 

days

 from the date returned 

to the consumer, whichever 

is longer.

Exclusions 
Normal Wear and Tear. 

Periodic maintenance, repair 

and replacement of parts due to normal wear and 

tear are excluded from coverage.

Batteries. 

Only batteries whose fully charged 

capacity falls below 80% of their rated capacity and 

batteries that leak are covered by this 

limited warranty.

Abuse & Misuse. 

Defects or damage that result from: 

(a) improper operation, storage, misuse or abuse, 

accident or neglect, such as physical damage 

(cracks, scratches, etc.) to the surface of the 

product resulting from misuse; 

(b) contact with liquid, water, rain, extreme 

humidity or heavy perspiration, sand, dirt or 

the like, extreme heat, or food; 

(c) use of the Products or Accessories for 

commercial purposes or subjecting the 

Product or Accessory to abnormal usage or 

conditions; or 

(d) other acts which are not the fault of Motorola 

or MZGW are excluded from coverage.

Use of Non-Motorola branded Products and 

Accessories. 

Defects or damage that result from the 

use of Non-Motorola branded or certified Products 

or Accessories or other peripheral equipment are 

excluded from coverage.

Unauthorized Service or Modification.

 Defects or 

damages resulting from service, testing, adjustment, 

installation, maintenance, alteration, or modification 

in any way by someone other than Motorola, MZGW 

or its authorized service centers, are excluded from 

coverage.

Altered Products. 

Products or Accessories with: 

(a) serial numbers or date tags that have been 

removed, altered or obliterated;

(b) broken seals or that show evidence of 

tampering; 

(c) mismatched board serial numbers; or 
(d) nonconforming or non-Motorola branded 

housings, or parts, are excluded from 

coverage.

Communication Services.

 Defects, damages, or 

the failure of Products or Accessories due to any 

communication service or signal you may subscribe 

to or use with the Products or Accessories is 

excluded from coverage.

How to Obtain Warranty Service or Other 

Information?

For service or information, please contact Customer 

Services on: 1-833-468-1468. 
You will receive instructions on how to ship the 

Products or Accessories at your expense and risk, to 

a MZGW Authorized Repair Center.
To obtain service, you must include: 

(a) the Product or Accessory; 
(b) the original proof of purchase (receipt) which 

includes the date, place and seller of the 

Product; 

(c) if a warranty card was included in your box, a 

completed warranty card showing the serial 

number of the Product; 

(d) a written description of the  problem; and, 

most importantly; 

(e) your address and telephone number.

from the charging cradle, without pressing  

any buttons. 

8.6   Switching Between the Speakerphone, 

Handset, and Headset Mode

1.  To switch to the speakerphone mode, press 

s

2.  If the headset is plugged in, press 

t

 to switch  

to headset. 

 

Or, if the headset is not plugged in, press 

t

 to 

switch to the handset receiver mode. 

8.7 Mute

To have a private, off-line conversation, use the 

Mute feature. The party on the other end of the line 

cannot hear you, but you can still hear them.
1.  During a call, press 

Mute/Del.

 to activate the 

Mute feature. 

2.  Press 

Mute/Del.

 again to de-activate. 

8.8 

Auto Standby

If you place the handset in the charging cradle while 

the handset is off the hook (during a call), the call is 

automatically disconnected.

8.9  Do Not Disturb

This feature will disable your telephone’s ringer for 

a set period of time to prevent incoming calls from 

interrupting. When an incoming call or intercom call 

occurs, the status indicators will light up but the 

phone will not ring. 
1.  In idle mode, press 

DND/PRIVACY

. The last 

setting is displayed. 

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to your selection. You can choose from 

as short as 

15 MINUTES

,

 30 MINUTES

,

 45 MINUTES

,

 

1 HOUR

 or 

2 HOURS

 and increase the duration by 

1-hour intervals up to 

24 HOURS

3.  Press 

SELECT

 softkey to save your selection. A 

DND timer will appear on the display indicating 

how much time remains before the DND feature 

is automatically turned off. 

4.  To turn off DND feature at any time, press  

DND/PRIVACY

8.10  Line Privacy 

This feature will prevent other phones on the same 

system from accessing the line used by your  

active call. 
To turn on Line Privacy: 
1.  While on a call, press 

DND/PRIVACY

2.  The handset will display 

PRIVACY

8.11 Flash

If you subscribe to Call Waiting Caller ID service 

from your local telephone company and you receive 

an incoming call during a call, you will hear a beep 

to indicate another call is waiting on the line and 

Caller ID information (if available) for the waiting call 

shows on the display. 
1.  To connect to the waiting call, press 

Menu/Flash

 

and your first call will be put on hold. 

2.  To switch between the two calls, press  

Menu/Flash

8.12   Inserting a Pause in the Dialing 

Sequence

Press 

j

 twice to insert a delay in dialing sequence 

when a pause is needed to wait for a dial tone (for 

example, after you dial 9 for an outside line, or to 

wait for a computer access tone.) Each pause counts 

as one digit in the dialing sequence, and is shown as 

P

 in the display.

8.13 Redial

1.  Press 

t

, or 

s

 and the phone will select the first 

available line. If both lines are available, Line 1 will 

be used first. 

 

Or, press 

LINE 1

 or 

LINE 2

 softkey to select the line 

you want. 

2.  Press 

Redial

. The redial number list (last  

3 previously dialed numbers) is shown. 

3.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the number you want to redial. 

4.  Press 

DIAL

 softkey to dial the phone number. 

NOTE 

If the number you dialed is longer than 32 digitals,  

it will not be saved in the redial list and can’t  

be redialed.

8.13.1  Viewing a Redial Record 

Your phone records up to three previously dialed 

phone numbers. 
1.  In idle mode, press 

Redial

.

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired dialed numbers. 

3.  When the desired number is displayed, press  

t

 or 

s

 to dial the phone number. 

NOTE 

The line is automatically seized and the number is 

dialed accordingly. 

8.13.2  Adding a Redial Record in the Directory 

1.  In idle mode, press 

Redial

2.  Using 

VOL +

 and 

VOL -

 of the navigation button 

to scroll to the desired redial numbers. 

3.  Press 

SAVE

 softkey. The handset displays  

ENTER NAME:

4.  Using the dial pad to enter a name. 
 

If you make a mistake, press 

DIR

 or 

CID

 of the 

navigation button to move the cursor forward or 

LINE1

LINE2

L1

Summary of Contents for ML25055

Page 1: ...Motorola ML25055 2 Line Cordless Handset Accessory Full User Guide ...

Page 2: ... Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary disco...

Page 3: ...his product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Licensing Licensed under US Patent 6 427 009 Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility Information for DECT Product This telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to 1 93GHz frequency range Installation of this ...

Page 4: ...onnected at the network interface 16 Never install or modify telephone wiring during a lightning storm 17 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 18 Use caution when installing or modifying telephone lines to prevent electrical shock and or fire 19 Under the following conditions unplug this product from the wall outlet and refer ser...

Page 5: ...cted from condensation during storage and defrosting Batteries should be stabilized at room temperature prior to use after cold storage 15 If your product uses rechargeable battery ies charge the battery ies only in accordance with the instructions and limitation specified in the User Guide 16 Keep batteries out of the reach of children Save these instructions 4 Parts Checklist Make sure your pack...

Page 6: ...battery installation the connector is keyed and can be inserted only one way 5 Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position 6 Place the handset in the charging cradle The charge indicator illuminates verifying the battery is charging Allow the phone to charge for 14 hours prior to first use If you don...

Page 7: ...OL of the navigation button to scroll to AUTO ANSWER Press SELECT softkey 2 Using VOL and VOL of the navigation button to scroll to ON or OFF 3 Press SELECT softkey to save your selection NOTE The default setting is OFF 7 3 2 Auto ANS Intercom When it is set to on the handset will auto answer the intercom call when it receives an intercom call From the PHONE SETTINGS menu 1 Using VOL and VOL of th...

Page 8: ... is stored in each of the number keys For example to enter Lorraine press the 5 key three times for the letter L press the 6 key three times for the letter O press the 7 key three times for the letter R and so on If you make a mistake press DIR or CID of the navigation button to move the cursor forward or backward Or press CLEAR softkey to delete one character at a time 4 When you are finished pre...

Page 9: ...s s to activate the speakerphone on the first available line If both lines are available Line 1 will be used first Or press LINE 1 or LINE 2 softkey to select the line and the handset will activate in the receiver mode Press s to switch to the speakerphone mode 2 Wait for a dial tone then dial the phone number 3 Press e when finished 8 3 Making Calls with a Wired Headset 1 Plug the headset into th...

Page 10: ... ID service from your local telephone company and you receive an incoming call during a call you will hear a beep to indicate another call is waiting on the line and Caller ID information if available for the waiting call shows on the display 1 To connect to the waiting call press Menu Flash and your first call will be put on hold 2 To switch between the two calls press Menu Flash 8 12 Inserting a...

Page 11: ... SELECT softkey 3 Using VOL and VOL of the navigation button to adjust the ring volume 4 Press SELECT softkey to save your selection NOTE If you set the ring volume to Off the handset will display L1 L2 RINGER OFF 8 17 Speakerphone Handset and Headset Volume During a call press VOL and VOL of the navigation button to adjust the call volume until you reach a comfortable listening level The phone st...

Page 12: ...oming call with CID information the CID can be shown on the handsets This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time If two incoming calls come in at the same time the line 1 and Iine 2 caller information shows on the display separately while ringing The unit can s...

Page 13: ...ore dialing 9 6 Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone 1 To connect to the waiting call press Menu Flash and your first call will be put on hold 2 To switch between the two calls press Menu Flash IMPORTANT To use all the features of this unit you mu...

Page 14: ...ords copied will be displayed The handset will display RECORD COPIED TO BASE UNIT or ENTIRE DIRECTORY COPIED TO BASE UNIT and the receiving handset or base will display SAVED 10 5 Deleting a Directory Record 1 In idle mode press DIR 2 Using VOL and VOL of the navigation button to scroll to the record you wish to delete 3 Press Mute Del 4 The handset will display DELETE 5 Press OK softkey to confir...

Page 15: ...ndset will display MEMO and Date Time During each message playback Press CID to skip to the next message Press DIR to replay the current message Double press DIR to play the previous message If there are no messages the unit will announce You have no messages 11 5 Erasing Messages 11 5 1 To erase a message while it is playing 1 Select and play the message you want to erase 2 Press Mute Del 3 The h...

Page 16: ...closer to the base You may have too many extension phones on your line Try unplugging some phones See solutions for No dial tone You cannot be heard by the other party Make sure the Mute feature is not turned on Make sure the headset cord is inserted properly and securely Incoming voice too low or none at all Check call volume setting You experience static noise or fading in and out The handset ma...

Page 17: ...e explosives or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power cord during an electrical storm Product disposal instructions Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product according to your local...

Page 18: ...age that result from a improper operation storage misuse or abuse accident or neglect such as physical damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to...

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