58
Troubleshooting
2
On the phone profile page, follow the link to locate
your phone.
MOTOBLUR locates your phone using GPS and
AGPS (see “GPS & AGPS” on page 64).
Remote clear
To wipe your phone data:
1
Log into your MOTOBLUR account:
www.motorola.com/mymotoblur.
2
On the phone profile page, follow the link to delete
data.
Warning:
All downloaded apps and user data on
your phone will be deleted. Data on your memory
card will not be deleted.
Restore your phone
If you lose your phone don’t worry, your contacts are
backed-up on MOTOBLUR.
If you get your next MOTOBLUR product, just log into
your existing MOTOBLUR account on your phone to
recover all your stuff automatically.
To recover your Android Market apps, see “Manage &
restore apps” on page 33.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
Service & repairs
If you have questions or need assistance, we’re here
to help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 0800 666 8676 (Argentina), (800-201-442
(Chile), 01-800-700-1504 (Colombia), 01 800 021 0000
(México), 0800-100-4289 (Venezuela), or 0-800-52-470
(Perú).
