Motorola MC4000 Quick Start Manual Download Page 10

 

  

 

9

 

 

Using your MultiSensor 

 

 

Reading the MultiSensor Dashboard. The Dashboard 
displays information reported by all the sensors, and signal, 
power and battery status. The Updated field tells you the last 
report time. Normally the device reports every 20 minutes. If 
you tap the device icon at the top of the dashboard, the 
dashboard will show you data from the most recent report. If 
you tap the Refresh button, the device will send a fresh report 
with up-to-the-minute data. If after installation you see a 
grayed-out dashboard, unplug your sensor, switch the battery 
off, and turn it back on. Then plug the sensor back in. 

 

Configure your MultiSensor for the way you want to use it. 
Tap the Dashboard tab at the bottom of the screen on your 
mobile app (the browser on your computer displays 
Dashboard on the top left). After a short delay, you should see 
the Dashboard screen with information displayed from your 
MultiSensor. 

 

 

 

Tap any Dashboard sensor icon 
to enable and configure alerts, 
and to view history. If you'd 
like, you can set alerts for any 
sensor. For instance, you may 
want to be alerted if there's 
water on your floor or if the 
temperature drops below 47 
degrees, or if there's a power 
loss.   

 

Follow the on-screen 
instructions for details and 
read the next section for 
additional assistance. 

Summary of Contents for MC4000

Page 1: ...Quick Start Guide cellular multisensor Model MC4000 ...

Page 2: ...r Cellular MultiSensor with Antenna pre installed Rechargeable Battery Pack Accessory and pre installed SIM Card Power Cube Water Flood Probe Para una Guía de Inicio Rápido en español por favor vaya a www motorolanetwork com SENSORir ...

Page 3: ...o do 1 Switch on the MultiSensor s backup battery The battery s switch is shown below Use a paper clip pen or similar pointed object to gently move the slider to the 1 position Battery ON Keep the switch in the ON position unless you re not going to be using the MultiSensor for a long period of time and you want to save battery power Note that the battery will only charge when the switch is in the...

Page 4: ...er s USB port To ensure consistent power supply the computer should be configured to be running all the time Note the heat generated from the computer may affect the MultiSensor s temperature and humidity readings b A suitable USB power bank A USB power bank is useful if you want to run the MultiSensor for more than 2 days without AC power Care should be taken in selecting a compatible power bank ...

Page 5: ...fer The water sensing probe works when the metal probes both make contact with water When the water sensor is on a floor the metal probes should rest on the floor The flood cable length is 5 feet If you need a longer cable you can plug the flood cable into a Micro USB Extension Cable which has a micro USB male connector on one end and micro USB female connector on the other end These are inexpensi...

Page 6: ...nstead go to https sensor motorolanetwork com and substitute clicks for taps in the instructions below If you are adding a MultiSensor to an existing account skip to step 3 1 Download the Motorola MultiSensor app for Android or iPhone through Google Play or the Apple App Store Search for Motorola MultiSensor and look for the Motorola icon below Follow the instructions on your smart device to downl...

Page 7: ...ount Note once the account is set up you will need to login using the provided e mail address and password to continue with further setup 3 Add your MultiSensor Tap the Configuration tab at the bottom of the screen Tap Sensor and then the blue to add your sensor You will see a page with fields to be complete Sensor Name use Upper Lower case letters and numbers only No special characters For exampl...

Page 8: ...bottom will become selectable to finish adding the sensor to this account Note If using the browser URL and not the mobile app then Configure is at the top of the page When selected the next page on the left will display Add a New Sensor with the same fields The default picture is displayed At the bottom of the page click Save 4 Finally you will need to set up and activate a subscription for servi...

Page 9: ...ss Otherwise tap Add a new Address Complete the fields and select Add Once the payment information is setup return to the Account page and select Payments which displays the Payments page Tap Activate for the desired sensor displayed and follow the prompts on the Billing Plan page to set up your subscription After selecting Place Your Order a Receipt screen will display and an email will be sent t...

Page 10: ...witch the battery off and turn it back on Then plug the sensor back in Configure your MultiSensor for the way you want to use it Tap the Dashboard tab at the bottom of the screen on your mobile app the browser on your computer displays Dashboard on the top left After a short delay you should see the Dashboard screen with information displayed from your MultiSensor Tap any Dashboard sensor icon to ...

Page 11: ...account will already be listed by default To configure alerts to go to additional destinations you can add up to 12 more recipients To enable an Alert for a particular sensor first select the appropriate MultiSensor unit if you have more than one from the top of the Dashboard Then tap the icon for the sensor that you want to monitor and receive alerts on such as Temperature or Flood A window with ...

Page 12: ... recipients will receive text email and voice messages as configured Note when an alert is enabled you will see either a green checkmark or a red exclamation point If the alert condition has not been met you will see a green checkmark If the alert condition has been met you will see the red exclamation circle When first installing your sensor please be aware that the Temperature and Humidity senso...

Page 13: ...r will repeat the startup sequence above attempting to connect to the Cellular and Web server for 15 minutes If it does not connect it will reboot and retry No SIM found After the first 20 seconds lights alternate flashing 1 second Green 1 second Blue 1 second off repeat Lights after Startup Blue Light Connection Status Light Behavior Normal Mode Active Cellular and Web server connection Single fl...

Page 14: ...ithium ion battery contains chemicals that can cause cancer or reproductive harm Under normal use harmful exposure to these chemicals is unlikely See www P65Warnings ca gov for more information TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW MTRLC LLC DISCLAIMS ALL LIABILITY WHATSOEVER RELATED TO THE USE OF NON MTRLC APPROVED BATTERY PACKS INCLUDING WITHOUT LIMITATION FIRE DAMAGE TO PROPERTY BODILY IN...

Page 15: ... Note The USB power adapter provided with the sensor has a maximum ambient operating temperature of 104 F 40 C In order to operate the sensor at higher temperatures you must use a power adapter or other USB power source that is rated for your desired maximum ambient operating temperature When a backup battery is installed your Sensor can be operated in an environment that s between 30 F and 122 F ...

Page 16: ...on where the unit mg means milli g or 1000th g where g is gravitational acceleration at sea level No value is displayed in the icon on the dashboard during a shaking event but if an alert is enabled you will see a red alert circle Within about a minute after shaking stops a peak value is displayed above the icon Please note that the peak is reported after shaking stops or every 20 minutes whicheve...

Page 17: ...ensor Acceleration Scale Sensor Reading 0 10 Peak Acceleration mg Environmental Conditions pending Shaking in process 0 25 Calm 25 49 Mild 50 84 Moderate 85 199 200 399 Strong 400 599 600 949 950 Severe shaking ...

Page 18: ...reports may deviate significantly from true scientific measurements for various reasons including subsoil conditions under the foundation or because the MultiSensor isn t truly isolated from equipment in the basement For example if the MultiSensor shares a power receptacle with a washer dryer or dehumidifier the MultiSensor may detect vibrations transmitted through the appliance s electrical cord ...

Page 19: ...number from 0 to 10 The chart below indicates the corresponding lux value The MultiSensor is most responsive to yellow light and less responsive to blue and red light MultiSensor Light Scale Sensor Scale lux Environmental Conditions 0 Dark 1 2 5 Dim interior lighting 14 40 General interior lighting 112 315 Bright interior lighting 881 2 467 6 908 Full daylight ...

Page 20: ...flood sensor will indicate WET if water or excess moisture on a damp surface is detected on the two metal probes Once the device reports moisture it will not report a change for a minimum of 15 minutes A dry condition will not be reported until the flood probes have had a chance to dry no moisture excess moisture or flooding ...

Page 21: ...n the dashboard will display in red after the sensor fails to send two synchronous reports which occur every 20 minutes So after 40 minutes of no connection the status will appear red and will state Last Report instead of Updated The Signal History graph displays the levels in dBm 3G signals or as blend of dBm and signal quality LTE Levels that are between 60 and 100 are good Signal levels from 10...

Page 22: ...l AC power may be lost and the sensor is running on its internal battery Power No power Backup Battery Status Backup battery status indicates whether the backup battery is installed and the current charge status as a percentage of full charge Green greater than 50 Yellow 20 50 Red less than 20 Grey Battery not connected or not present Note when the battery icon is grey you may see the message Batt...

Page 23: ...lly charge battery needs replacement Solution Allow battery to charge for a minimum of 8 10 hours and be sure that the battery icon is green For details look at the battery history graph Replace the battery if the problem persists If the included battery s backup time is too short consider a higher capacity external battery as discussed on page 3 Problem Battery not charging Possible causes Batter...

Page 24: ...and not damaged and that the SIM card is installed For people who need better reception the original antenna can be replaced with an LTE 3G antenna with an SMA Male connector You can search online for LTE antenna SMA connector Problem Not receiving updated MultiSensor data Possible causes Poor MultiSensor cell signal poor Internet connection to device running app or browser Motorola MultiSensor se...

Page 25: ...enabled threshold settings whether alert recipients have been successfully selected and details to contact alert recipients Problem Device not responding to Refresh or Reset or generating error message Possible causes Device not online delayed communication with device Solution Under poor signal conditions you may need to wait up to several minutes for the commands to take effect If the device is ...

Page 26: ... and most other countries 800 753 0797 or 1 617 753 0562 UK 44 800 023 9083 Spain 34 900 839 783 This quick start and additional information are available online at www motorolanetwork com SensorInfo Limited Warranty MTRLC LLC warrants this MultiSensor against defects in material and workmanship for a warranty period of 2 years The enclosed lithium ion battery is covered by a 1 year warranty To re...

Page 27: ... some room for air flow around the top front and sides of the MultiSensor Make sure to use your MultiSensor s provided USB power cube or equivalent and a compatible electrical outlet Regulatory Information Interference statement This device complies with Part 15 of the FCC Rules and Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may...

Page 28: ... an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAN ICES 3 B NMB 3 B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de classe B est conforme à la norme canadienne ICES 003 Any changes or modifications could void the user s authority to operate the equipment Tout c...

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