Motorola MC3090Z, User Manual

Page: 50 / 62

6 - 2 MC3090Z RFID Mobile Computer Integrator Guide
Tapping the window buttons or
icons does not activate the
corresponding feature. LCD screen not aligned
correctly. Re-calibrate the screen.
Battery is not inserted
properly. Insert the battery properly. Refer to the MC3000
Mobile Computer Integrator Guide.
A message appears stating that the
mobile computer memory is full. Too many files stored on the
mobile computer. Delete unused memos and records. Save these
records on the host computer.
Too many applications
installed on the mobile
computer. If additional applications have been installed on
the RFID reader, remove them to recover memory.
Tap
Start
>
Settings
>
System
tab >
Remove
Programs
icon.
Reader is not reading tags. The tag is out of its read
range.
Tags are damaged.
Tags are not EPCgen2.
Read application is not
loaded. Move the tag into the read range. See Reading
Tags on page 1-5 .
Use tags of good quality.
Use EPCgen2 tags.
Verify that the unit is loaded with a read
application.
Reader is not reading tags and the
LLRP icon is red. The battery is cold or
degraded. Recharge or replace the battery. If the problem still
exists, exit and restart LLRP.
Table 6-1
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
NOTE
If problems still occur, contact the distributor or call the local contact. See page ix for contact information.