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ENGLISH
Troubleshooting
4. Troubleshooting
When a malfunction or incorrect weighting measurement occurs, an
error message will appear as described below.
Error Code
Problem Description Solution
Low battery.
Replace all 4 batteries with
new ones.
The weight exceeds
the scale’s maximum
load.
Please make sure not to
exceed the maximum load of
30 kg.
Wrong operating.
Read through the User’s Guide
or Quick Start Guide, and
follow the instructions and
Warnings when operating.
No Display
No Power
Display time out
• Try replacing the AAA
battery cells.
• Check if the Scale is
turned on.
Add weight on the Scale
to turn it ON.
• The display will go blank
in 8s after you remove the
weight from the scale.
Inaccurate
Measurement
Improper placement
• Make sure the Scale is
placed on a flat and hard
surface, such as hardwood
or ceramic tile flooring.
