TROUBLESHOOTING
14
Solution
Reposition or charge battery pack.
If using Charger Adapter, make sure the plug is firmly con-
nected into jack and the light on the adapter glows indicating
correct charging status.
If Desktop Charger is used, make sure battery is positioned
properly and light on tray is on.
Radio should be turned off when charging. Charge time will be
longer if it is left on.
Heavy usage may require a spare battery or recharging.
Make sure the Push-To-Talk button is completely pressed and
the Transmit Light is on while you talk.
Insert, reposition or charge battery pack.
Confirm radios are set on the same Channel and Interference
Eliminator Code settings. See pages 8-11.
Obstructions, operating indoors or in vehicles may interfere
with communication. Change your location.
Check to make sure the radio is on and the volume is set to a
comfortable listening level.
The code must be set to “OFF” on your radio to receive a mes-
sage from a radio without code capability.
Make sure Push-To-Talk is not inadvertently being pressed on
receiving radio.
Check that your Interference Eliminator Code is set
(Active settings are 1 - 38).
Other users may be using channel - change code. If you are
part of a group, change the code on all radios.
Steel/concrete structures, heavy foliage and use in buildings
and in vehicles will decrease range, check for clear line of
sight to improve transmission.
Wearing radio close to body such as in a pocket or on a belt
will decrease range, change location of radio.
Radios too far apart. Obstacles interfere with transmission.
Talk range is up to 5 miles in clear unobstructed conditions.
If the radio still doesn’t work properly, contact your place of pur-
chase or call Motorola Product Services.
1-800-448-6686
Problem
Radio Has No Power
Battery Does Not Charge or Last Long
Enough
Message Not Transmitted
Message Not Received
Hearing Other Conversations or
Noise on Radio
Limited Talk Range
