4 Help
I cannot pair my mobile phone to the telephone base
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Make sure the Bluetooth function of your Bluetooth enabled mobile phone is turned on. See your mobile
phone user’s manual for more information.
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Remove
the
Motorola L501BT/L502BT/L503BT/L504BT/L505BT
from your mobile phone’s Bluetooth
device history list (see your mobile phone user’s manual for more information).
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Carefully follow the pairing instructions in the user’s guide, making sure that your mobile phone is not
connected to any other Bluetooth device(s).
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Turn off your mobile phone, and then turn it on again.
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Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, and then
plug it back in. Repeat the above suggestions.
The <Battery> icon is not scrolling when the handset is placed on the base
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Bad battery contact – move the handset slightly.
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Dirty contact – clean the battery contact with a cloth moistened with alcohol.
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Battery is full – no need to charge.
No dial tone
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No base power – check the connections. Reset the phone: unplug and plug back in the electrical outlet.
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Handset batteries are empty – charge the battery pack for at least 24 hours.
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Handset may be too far from the base – move closer to the base.
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Wrong telephone line cord – use the telephone line cord provided.
Poor audio quality
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The base is too close to electrical appliances, reinforced concrete walls or metal doorframes – move the
base away from any electrical appliances.
No ring tone
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The ring tone is deactivated.
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Increase the volume.
Caller ID does not work
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Check your subscription with your network operator.
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If you subscribe to high-speed internet service (Digital Subscriber Line – DSL) through your telephone lines,
you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent
noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
A phonebook entry cannot be stored
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The phonebook is full. Delete an entry to free memory.
No display
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Try recharging or replacing the rechargeable battery pack.
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Reset the base. Unplug the unit’s electrical, then plug it back in.
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If LED is not lit up, then try to unplug the unit’s electrical power, and then plug it back in.
