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Motorola i867, User Manual

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Motorola i867 User Manual Download Page 59

57

Troubleshooting

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding 
to touches and key presses, try a quick reset. Remove 
the back cover and battery (“

Assemble & charge

” on 

page 3), then replace and switch your phone on as usual.

Reset

To reset your phone to factory settings and erase all the 
data on your phone, touch 

 >

Settings 

> 

Privacy

 

>

Master Clear

.

Warning: 

All data on your phone will be deleted.

Service & Repairs

If you have questions or need assistance, we're here to 
help.

Go to www.motorola.com/repair (United States), where 
you can select from a number of customer care options. 
You can also contact the Motorola Customer Support 
Center at 1-800-453-0920 (United States), 
1-877-483-2840 (TTY, TDD United States for hearing 
impaired), or 1-800-461-4575 (Canada).

Summary of Contents for i867

Page 1: ...MOTOROLA i867 EN ...

Page 2: ...68000201711 book Page 1 Friday October 31 2008 12 40 PM ...

Page 3: ...ountries Private Calls Stay in touch with your family friends This product meets the applicable limit for exposure to radio waves known as SAR of 1 6 W kg FCC IC The limits and guidelines include a substantial safety margin designed to assure the safety of all persons regardless of age and health The highest SAR values measured for this device are listed in the regulatory information packaged with...

Page 4: ...t keys connectors 12 00 Volume Keys 3 5 mm Headset Power Lock Key Speaker Key Contents Yourphone 2 Let sgo 3 Touchscreen keys 4 Homescreen 8 Calls 10 Push to Talk 13 Contacts 18 Messaging email 20 Textentry 25 Tips tricks 27 ...

Page 5: ...o save battery life see Battery tips on page 27 Setup go The first time you turn on your phone a setup wizard guides you through Setting up your Wi Fi connection Signing in to your existing Google account Note If you don t have a Google account you can create one using the wizard ...

Page 6: ...olcontent more Browse and download thousands of the coolest apps on the planet from Android Market See Appsforall on page 42 Touchscreen keys a few essentials Touchscreenon off Your touchscreen is on when you need it and off when you don t To make your touchscreen sleep or wake up just press Power Lock When you hold the phone to your ear during calls ...

Page 7: ...g To scroll through a list or move slowly drag up or down the touchscreen Try it In the home screen touch Contacts then drag your Contacts list up or down Tip When you drag or flick a list a scroll bar appears on the right Drag the scroll bar to Displaying 121 contacts Mobile Mobile Mobile Me Alex Sliveira Colleen Pham Dylan Foster Contacts Favorites Phone Call Log Displaying 121 contacts 12 00 PT...

Page 8: ...s You ll also see several gestures that are unassigned To assign an action to a gesture Toggle airplane mode 12 00 Zoom Get a closer look at maps or pictures To zoom in double touch the screen Tip For maps you can also touch to zoom in or to zoom out You can also zoom in or out by pinching your fingers together or moving them apart on the screen arborn Pinch to zoom out ...

Page 9: ...ne waits before the screen goes to sleep automatically touch Settings Sound display Screen timeout Tip To make the screen lock when it goes to sleep use Screenlock on page 55 Adjustvolume Press the volume keys to change the ring volume in the home screen or the earpiece volume during a call ...

Page 10: ...2 00 Status Indicators The home screen extends beyond what you see on the screen to give you more room for adding shortcuts widgets and more Flick the home screen left and right to see more panels or to add widgets or shortcuts 12 00 SUN noon Lunch 12 3 9 2 12 00 12 00 12 00 13 SUN MAR 12 00 12 12 12 12 12 12 2 12 12 12 12 12 1 00 00 00 00 00 00 00 0 0 12 00 Contacts Launch PTT Automatic Data Sync...

Page 11: ...he bottom of the screen Search To search touch Menu Search and touch the text Notifications phonestatus At the top of the screen icons on the left notify you about new messages or events notifications Icons on the right tell you about phone status Flick the bar down to show notification details 12 00 12 00 Ready Ready SarahDion RE Trip details 10 07PM Dylan Foster Lets meet at the corner of Rand 1...

Page 12: ...our phone has a light that blinks whenever you receive voicemail email text message have an appointment or your battery is low Appmenu Calls it s good to talk Quickstart Calls Dialingoptions Find it Dialer 12 00 Call Log ...

Page 13: ...ve Call 0 12 12 00 To answer a call press Talk To end a call press End Enternumbersduringacall To enter numbers during a call touch Dialpad Recentcalls Find it Dialer Call log To call a number touch phone call PTT call or ...

Page 14: ...ls to move between the active call and the call on hold Emergencycalls Note Your service provider programs one or more emergency phone numbers that you can call under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or ...

Page 15: ...llation is on by default To turn off Noise cancellation touch Settings Noise Cancellation Microphone Push to Talk one or more talk to them all Privatecalls Private calls are push to talk calls between two people Your phone can make push to talk calls over your carrier s network or over a Wi Fi network See Wi Fi PTT on page 15 Note The Wi Fi PTT feature may not be supported by ...

Page 16: ...sume PTT OnetouchPTT You can customize the PTT Button for quick access to push to talk functions Tip To add a quick switch for One Touch PTT touch and hold a blank spot on your home screen then touch Motorola Widgets One Touch PTT Callalerts Use call alerts to tell someone you want to speak to them To send a call alert One Touch PTT off ...

Page 17: ...d supports only 12 00 PM Colleen Pham PTT 555 555 555 Push to Talk Listening Listening Make private calls See Makeandanswerprivate calls on page 13 Share contact information See Push tosend Make Talkgroup calls See Talkgroups on page 17 SetupWi FiPTT Before you can make PTT calls over Wi Fi you need to Have your carrier provision your account for Wi Fi PTT Set up a Wi Fi network connection See Wi ...

Page 18: ...T account Make sure all the fields are filled in The Wi Fi PTT feature won t work if any information is missing Tip To add a quick switch touch and hold a blank spot on your home screen then touch Motorola Widgets Primary PTT network The widget also shows the PTT network your phone is using for outgoing calls Unansweredcalls If you receive an error when making a private call or press End to end an...

Page 19: ...group call touch Contacts select the group you wish to call and press the PTT Button Talkgroups MakeaTalkgroupcall Touch Dialer enter the Talkgroup number and press the PTT Button Tip Talkgroup numbers begin with a For example 155 Touch Contacts select the Talkgroup and touch Push to Talk or press the PTT Button Tip To silence incoming Talkgroup calls touch Menu Settings Call settings Push to Talk...

Page 20: ...rcontacts Get all your contacts all in one place Here s a few helpful hints Use Gmail All your Gmail contacts will automatically get synced to your phone Various computer applications for mobile phones and email accounts allow you to export your contacts as a CSV file You can then use Gmail to import the file For more details go to ...

Page 21: ...h Contacts Menu More SIM Manager Export contacts to SIM 2 Insert your SIM card in your new phone see Assemble charge on page 3 3 Import the contacts from your SIM card touch Createcontacts Find it Contacts Menu New contact Select the account to save the contact to then type the contact name and details New contact 12 00 Add a picture ...

Page 22: ...t Tip When editing a contact you can set a ringtone address and other details that will be saved on your phone Call text email orPTTacontact Messaging email sometimes it s best 2 text or IM or email Quickstart Messaging Find it Messaging Bluetooth settings New message Messaging 12 00 Touch to create a ...

Page 23: ...nd enter your response in the text box at the bottom Createmessages Find it Messaging New message Messagegroups You can create a message group to send messages to groups of up to 20 contacts Createmessagegroups Find it Contacts Menu New Message Group 1 Select the contacts you want to add to the group 2 When you re finished adding members to the group ...

Page 24: ...uch Contacts touch and hold the message group then touch Edit group Add members Select the contact s you want to add and touch Save Touch Gmail Createanewemail Find it Gmail Menu Compose Enter the recipient email address and message then touch Send Tip Touch Menu for options like Attach or Add Cc Bcc Features ...

Page 25: ...enu Compose Enter the recipient email address and message then Microsoft OfficeOutlook synchronization Whatcanyou manage Email contacts and calendar on your phone give you access to the same personal information that you add view and edit on your computer with the use of Microsoft Outlook You can View Google and Exchange contacts in one list ...

Page 26: ...me calendar as your phone s calendar appointments but each are shown in a different color Once you configure your corporate account you can start the GoogleTalk Google Talk instant messaging lets you chat via instant message with other Google Talk users on phones or on the web Find it Talk 12 00 Friends list yourname gmail com Touch to change Touch to Touch to change your online status message ...

Page 27: ... cursor touch and hold a word This opens a magnifier where you can drag the cursor To change the keypad touch and hold a blank spot in Note To set your screen to rotate when you turn the phone touch Settings Sound display Orientation Typing tips To Enter symbols chosen from a list Touch Symbol Enter alternate characters Touch Alternate 123 ALT ...

Page 28: ...ld a blank spot in a text entry area To To correct a word double tap it Swype shows a small menu of other word options Swype might also show a menu if it can t guess your word If Swype doesn t know a word touch individual letters to enter it Swype remembers so next time you can just drag over the letters Textentrysettings Find it Settings Language keyboard ...

Page 29: ...e a small computer giving you a lot of information and apps with a touch display Depending on what you use that can take a lot of power To save even more battery life between charges you could reduce Recording or watching videos listening to music or taking pictures Widgets that stream information to your home ...

Page 30: ... you ve just taken touch the thumbnail on the lower left hand corner of the screen to open the Media Gallery Then touch the picture s thumbnail to view it To set the photo as a wallpaper or contact photo touch Menu Set as To send the photo in a message or post it online touch Menu Share For more info on sharing your photos see Shareyourphotogallery on page 29 ...

Page 31: ...When checked you ll be prompted to optimize photo or video for sharing Options Shareyourphotogallery Find it Media Gallery All Pictures To send your photo in a message private call or post it online 1 Touch and hold a photo then touch Share 2 Choose how you want to share like PTT Email or Messaging Manageyourphotos ...

Page 32: ...s Counter Record Stop To send the video in a message or post it online touch Share For more info on sharing your photos see Shareyourphotogallery on page 29 To play the video touch To delete the video touch Delete Playyourvideos Find it Media Gallery All Videos ...

Page 33: ...sts Artists Albums All the Way 12 00 12 00 Setupmusic WhatmusictransfertoolsdoIneed To put music on your computer and then load it on your phone you need A USB data cable A microSD memory card Your music is stored on your memory card Your phone supports removable microSD memory cards ...

Page 34: ...nnection For more information on transferring music see USB drag drop on page 48 Note Copyright do you have the right Always follow the rules See ContentCopyright on page 65 Playmusic Musiclibrary Open your music library then select what you want to play Find it Music Songs Playlists Artists Albums 12 00 ...

Page 35: ...ust touch a song or playlist to get going 12 00 Open Playlist Shuffle On Off Repeat Off All Music player controls play pause Touch previous next Touch fast forward rewind Touch hold view playlist Touch shuffle Touch ...

Page 36: ...inues to play When you see in the status bar a song is playing flick down to see details Touch the song to return to the music controls To turn off your music touch Playlists YouTube go and create your own classic Quickstart YouTube Find it YouTube TM 12 00 YouTube ...

Page 37: ...a category then touch the video to start playing it To see more video categories touch Menu Categories To see a video in high quality touch Menu Settings High quality Youraccount Loginorcreateaccount Find it YouTube then touch Menu My account 1 To create your YouTube account touch the Don t have a YouTube account Touch here to create one link If you already have a YouTube account enter your userna...

Page 38: ...Connect Your phone uses the mobile phone network over the air to automatically connect to the web Note Your service provider may charge to surf the web or download data To use a wireless network touch Settings Wireless networks Touch Wi Fi to turn it on and touch Wi Fi settings to search for nearby wireless networks Touch a network to connect ...

Page 39: ...default browser touch Settings Applications Default browser Note When Opera Mini is set as the default browser the Webkit browser will be unavailable The Browser shortcut will open Opera Mini Downloadapps Warning Apps downloaded from unknown sources can include spyware phishing or viruses that affect your phone phone performance and personal data For ...

Page 40: ...add a widget then touch and hold Tip You can flick left or right to open other panels on your home screen Wallpaper To apply a new wallpaper 1 From the home screen touch Menu Wallpaper 2 Touch Media gallery to select a photo as your wallpaper or touch Wallpaper gallery to choose a wallpaper that comes with your phone Sounds ...

Page 41: ...ess set orientation Settings Sound display Orientation set animation Location toss away your maps GoogleMaps Note This feature is not available in all areas Check with your service provider Where am I Where do I want to go Don t worry let Google Maps find out for you Find it Maps ...

Page 42: ...twork less accurate but conserves battery power To set your location source touch Settings Getdirections 1 Touch Menu Directions 2 Enter a starting point address or touch and select My current location Contacts or Points on map 3 Enter an end point address or touch and select Contacts or Points on map 4 Select your mode of transport car public transport or walk then touch Go Your directions are sh...

Page 43: ...00 GoogleLatitude Note This feature is not available in all areas Check with your service provider JoinLatitude Keep track of where your friends and family are on Maps Plan to meet up check that your parents got home safely or just stay in touch Don t worry your location is not shared unless you agree to it You need to join Latitude and then invite your ...

Page 44: ...en touch a friend in your list 2 Touch Sharelocation When you receive a request to share location details you Appsforall get the app you want AndroidMarket Find it Market market 3 million b ding unbo boo ound d nd o oks ks nd d TR R RA A A A AV T T T T T T T r 3 r 3 ad d d V V VE E E Ove Ove e er r R Rea E E E E EL L L L L L L ...

Page 45: ...you what information the app will access If you don t want the app to have access to this To restore an app touch the app in the list The My apps list shows previously installed apps For other app management features including clearing app data and cache touch Menu Settings Applications Manage applications then touch an app in the list Choosecarefully Apps are great There s something for everyone ...

Page 46: ...s may not provide completely accurate information Take care especially when it comes to personal health Wirelessmanager Find it Settings Wireless networks Bluetooth settings Airplane mode Disable all wireless connections Wireless network settings Wi Fi settings Wi Fi Turn on Wi Fi 12 00 Turn Airplane mode on or off Turn Wi Fi on or off ...

Page 47: ...ooth Bluetooth settings 12 00 Touch to turn on scan Tip Turn off Bluetooth power to extend battery life or stop connections To add a quick switch touch and hold a blank spot on your home screen then touch Motorola Widgets Bluetooth Toggle Connectnewdevices Note This feature requires an optional accessory To connect with a new device you need to pair with it ...

Page 48: ...rn on the device or touch the device name in the Bluetooth devices list To disconnect a device turn off the device or touch the device name in the devices list and touch OK when prompted to disconnect the device Wi Fi home office or hotspot Quickstart Wi Fi Find it Settings Wireless networks Wi Fi settings Use a wireless network for fast Internet access and to download data 12 00 ...

Page 49: ...torola Widgets WiFi Toggle Wi Fisearch connect To find networks in your range 1 Touch Settings Wireless networks Wi Fimodes For those who like to get a bit more technical your phone supports the following Wi Fi modes 802 11b and g Wi Fisleeppolicy You can change your phone s Wi Fi sleep policy to conserve battery life Find it Settings Wireless networks Wi Fi settings Menu Advanced Wi Fi sleep ...

Page 50: ...s Microsoft Windows XP and Windows Vista Other operating systems may not 4 Drag and drop your pictures videos music ringtones and more to your phone folder To help manage your files you can create more folders in your phone folder 5 When you re done use the Safely Remove Hardware feature to finish 6 Flick down the notifications bar and touch the Turn off USB storage notification When prompted touc...

Page 51: ...ndar Find it Calendar Tip You can send calendar events to other people using PTT See Push tosend on page 15 View your calendar in different ways Touch January 2011 January 2011 J J Ja a an n n nu u ua a ar ar ry ry y y 2 2 20 20 01 01 1 11 1 1 1 1 11 11 01 01 20 20 2 y 2 y y ry r ar a ua u nu nu n an a Ja J J 12 00 ...

Page 52: ...ooth settings 12 00 every day 1 00 Alarm Clock AM PM X XI II I I I I I I I I I I I I I I I I I I I I I V V V V I I V V I I I I V V I I I I I I I I X X X X X XI I Quickoffice Use Quickoffice to create view and edit text documents and spreadsheets Find it Quickoffice Createanewfile To create a new file touch the icon of the type of file you want to create then touch Create New Document Openadocument...

Page 53: ... Touch Settings USB USB Lan 2 To have your phone generate a passcode touch Use passcode in Wi Fi connection To use your own passcode touch Use static passcode and enter a passcode in the text field Touch OK 3 Touch Play 4 Use your PC s Web browser to go to the Personal Portal URL displayed on your phone s screen 5 If your phone is set to use a passcode enter the passcode displayed beneath the URL ...

Page 54: ... similar to TalkBack touch Settings Accessibility Touch Accessibility to enable the settings then touch Voice Readouts CallerID When you want to hear who s calling Read out loud Have your caller announced touch Settings Call settings Caller ID readout Ringtones Assign a unique ringtone to a contact touch Contacts open a contact then touch Menu Options Ringtone To change your voice settings see Voi...

Page 55: ...pinch to zoom in on maps web pages and photos Magnification window Touch Settings Accessibility Touch Accessibility to enable the Keys To feel key touches vibrate touch Haptic feedback Dial pad To hear touch tones when you dial a phone number touch Audible touch tones Messages To make text entry even easier you can use features like auto complete auto correct and auto punctuate touch Settings Lang...

Page 56: ...normal and then rotate move it to get the best position for speaking and listening Refer to your TTY device guide for mode and usage information Apps Want more No problem Android Market provides access to thousands of apps and many provide useful accessibility features Find it Market Select a category or touch Menu Search to find the app you want ...

Page 57: ...p screen lock 12 00 Screen unlock To unlock the screen press Power Lock Then drag to the right Setsecuritylock Find it Settings Location security Security lock To set a password or an unlock pattern that you need to draw to unlock your screen touch Set up screen lock Pattern PIN or Password To turn the lock off touch Set up screen lock None ...

Page 58: ...ect PIN code three times your phone locks your SIM card and asks for your PIN unlock code ChangeSIMPIN Updatemyphone Stay up to date with the latest software for your phone You can check download and install updates using your phone or your computer Using your phone You may get an automatic notification of an available update on your phone Follow the instructions to download and install To manuall...

Page 59: ...to help Crashrecovery In the unlikely event that your phone stops responding to touches and key presses try a quick reset Remove the back cover and battery Assemble charge on page 3 then replace and switch your phone on as usual ...

Page 60: ...la branded batteries and chargers for quality assurance and safeguards Motorola s warranty does not cover damage to the mobile device caused by non Motorola batteries and or chargers To help you identify authentic Motorola batteries from non original or counterfeit batteries that may not have adequate safety protection Motorola provides holograms on its batteries You should confirm that any batter...

Page 61: ...rom driving Caution About High Volume Usage Warning Exposure to loud noise from any source for extended periods of time may affect your hearing Thelouder the volume sound level thelesstimeisrequiredbefore your hearing could be affected To protect your hearing Limit the amount of time you use headsets or headphones at high volume Avoid turning up the volume to block out noisy surroundings Turn the ...

Page 62: ...area turn off your mobile device and do not remove install or charge batteries unless it is a radio product type especially qualified for use in such areas and certified as Intrinsically Safe for example Factory Mutual CSA or UL approved In such areas sparks can occur and cause an explosion or fire Radio Frequency RF Energy Exposure to RF Energy Your mobile device contains a transmitter and receiv...

Page 63: ... Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so such substantial safety margin designed to assure the safety of all persons regardless of age and health The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for mobile devices is 1 6 W kg Tests for SAR are conducted ...

Page 64: ... FCC Notice to Users Body worn SAR iDEN 800 MHz Wi Fi Bluetooth 0 44 W kg For products that support Wi Fi 802 11a as defined in your product information This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz 802 11a Wi Fi frequency band Industry Canada Notice to Users Industry Canada Notice This device complies with Industry Canada license exempt RSS standard s Operation is...

Page 65: ...be shared with third parties including your wireless service provider applications providers Motorola and other third parties providing Privacy Data Security Privacy Data Security Motorola understands that privacy and data security are important to everyone Because some features of your mobile device may affect your privacy or data security please follow these recommendations to enhance protection...

Page 66: ...t dispose of mobile devices or electrical accessories such as chargers headsets or batteries with your household waste or in a fire These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority Alternatively you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in y...

Page 67: ...ler The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hearing device is the non exclusive royalty free license to use that arises by operation of law in the sale of a product Content Copyright Con...

Page 68: ...to confirm warranty status Thank you for choosing a Motorola product Service Repairs address and telephone number In the event the Product is not covered by the Motorola Limited Warranty Motorola will inform the consumer of the availability price and other conditions applicable to the repair of the Product To obtain service or other information please access and review the online Customer Support ...

Page 69: ... become the property of Motorola and may not be returned When a extent thedamagewasnot caused byincorrectlysecuring the phone sprotectiveelementsor subjecting the Product to conditions beyond its stated specifications or limits iii use of the Products for commercial rental purposes or iv external causes or acts which are not the fault of Motorola including but not limited to flood fire earthquake ...

Page 70: ...TY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN PRODUCTS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY OR THE LIMITATION OR E...

Page 71: ... HELDORUSEDIN PROXIMITYTOTHE BODY ACHANGE TOANYOFTHESE FACTORS WILL INVALIDATE THE FCC GRANT IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT Copyright Trademarks Motorola Mobility Inc Consumer Advocacy Office 600 N US Hwy 45 Libertyville IL 60048 www motorola com Note Do not ship your product to the above address If you need to return your product for repairs replacement or w...

Page 72: ...68000201711 book Page 1 Friday October 31 2008 12 40 PM ...

Page 73: ......

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