Motorola HK100, Quick Start Manual, Page: 35 / 128

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What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does not
conform to this warranty. We may use functionally equivalent reconditioned/
refurbished/pre-owned or new Products, Accessories or parts. No data,
software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please
create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
You will receive instructions on how to ship the Products, Accessories or
Software, at your expense, to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem; (c) the
name of your service provider, if applicable; (d) the name and location of the
USA All Products, Accessories, and Software:
1-800-331-6456
Canada All Products: 1-800-461-4575
TTY 1-888-390-6456