Motorola HK100, Quick Start Manual, Page: 16 / 128

Problems? 14
Problems?
we’ve got solutions
My headset will not enter pairing mode.
Make sure that any devices previously paired with
the headset are turned off. If the status light is
flashing in blue, first turn off the other device,
then turn the headset off and on. The status light
becomes steadily lit in blue.
My phone doesn't find my headset when
searching.
Make sure the status light on your headset is
steadily lit in blue when your phone is searching
for devices. If not, press and hold the Call button
until your hear tones (or a voice prompt for
Spanish and Mandarin versions), then turn the
headset off and on, and the status light turns
steady blue (see “Pair & connect” on page 7).