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Motorola FXC-851L User Manual Download Page 60

59 

TROUBLE SHOOTING 

 

Before  contacting  the  after-sales  service,  perform  the  following  simple  checks.  They 

may save you the time and expense of an unnecessary service call. 

 

When you power your phone on, the following messages appear   

 

Insert SIM Card

 

• Check that the SIM card is correctly installed. (Try opposite direction) 

 

Phone Locked

 

•  The  automatic  locking  function  has  been  enabled.  You  must  enter  the  phone’s 

password before you can use the phone. 

 

Enter PIN

 

•  You  are  using  your  phone  for  the  first  time.  You  must  enter  the  Personal     

Identification Number supplied with the SIM card. 

• The option requiring that the PIN be entered each time when the phone is      powered 

on  has  been  enabled.  You  must  enter  your  PIN  and  then  disable  this  option  if  so 

required. 

 

Enter PUK

 

• The PIN code was entered wrongly some times depends on SIM card or   

Country in succession and the phone is now blocked. Enter the PUK supplied 

by your network operator.

 

 

“No service” is displayed 

 

• The network connection was lost. You may be in a weak reception area (in a tunnel or 

Summary of Contents for FXC-851L

Page 1: ...User Manual FXC 851L Cordless fixed wireless phone ...

Page 2: ...1 USER S GUIDE This page is intentionally left blank ...

Page 3: ... all instructions before use Please retain this guide for future reference The information contained in the FXC 851L user guide is believed to be correct at the time of printing We reserve the right to change or modify any information product specifications features or functionality without notice The contents of the FXC 851L user guide are provided as is Certain features may not be activated by y...

Page 4: ...W 12 INSTALLATION 13 KEY FUNCTION 16 DISPLAY INDICATORS AND ICONS 18 BASIC FUNCTION 19 BASIC OPERATION 19 USING PHONE MENUS 24 ENTER LETTERS AND NUMBERS 25 MAIN MENU 27 OVERVIEW OF MENU TREE 27 THE CONTACTS 30 READ 30 ADD 31 MEMORY STATUS 31 SERVICE DIAL 32 SPEED DIAL 32 FIXED DIAL 32 COPY 33 CLEAR ALL RECORDS 33 GROUP 34 ...

Page 5: ...MESSAGE SETTINGS 39 TEMPLATE 40 MEMORY STATUS 40 DIAL RECORDS 41 INCOMING CALL 41 OUTGOING CALL 41 MISSED CALL 41 CALL OPTIONS 42 CALL DURATION 42 SETTINGS 43 PHONE SETTINGS 43 MELODY 45 DISPLAY 45 CALL SETUP 46 NETWORK SETUP 49 SECURITY SETUP 50 FACTORY DEFAULT 52 APPLICATIONS 53 ALARM 53 CALCULATOR 53 ...

Page 6: ...5 CALENDAR 54 TO DO LIST 54 REFERENCE INFORMATION 55 TECHNICAL INFORMATION 55 REGULATORY 56 FCC NOTICE TO USERS 57 TROUBEL SHOOTING 59 ...

Page 7: ...ntenna 3 Keep the phone away from water and damp areas Water or other liquids may cause overheating electrical leakage and failure of the phone 4 Do not try to disassemble the phone This can cause electric shock and failure of the phone Tampering will also void the phone s warranty 5 Put the phone in a safe and stable place 6 Keep away from dust and heat radiation i e microwaves stoves etc 7 Try t...

Page 8: ...0 90 11 Keep all accessories or batteries out of the reach of small Children or babies Please instruct children the proper ways of handling phone during usage Shock circuit or breakdown may occur and may cause severe danger to user due to improper usage Shock circuit or breakdown may occur and may cause severe danger to user due to improper usage ...

Page 9: ...e supplied Motorola approved antenna Unauthorized antennas modifications or attachments could damage the phone Do NOT hold the antenna when the phone is IN USE Holding the antenna affects call quality and may cause the phone to operate at a higher power level than needed In addition use of unauthorized antennas may result in non compliance with the local regulatory requirements in your country 4 P...

Page 10: ...hones may interfere with some hearing aids In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives 3 Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from RF energy Your physician may be able to assist you in obtaining this information 8 BATTER...

Page 11: ... apply extreme shock to the battery via nail or heavy metal objects Keep the charger or batteries out of reach of small children or babies Always try to keep the battery between 10 55 Celsius Use only manufacturer approved rechargeable batteries and charger designated for this devise 9 Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lig...

Page 12: ... Transceiver Phone Base Adapter Charger Backup Battery l The appearance of the parts in your package may be different from those in this Manual l Package contents may vary by market Please check with your service provider ...

Page 13: ...r 2 LCD Display 3 Contacts Back Cancel Right soft Key 4 Menu OK Option Left soft Key 5 SMS Key 6 Scroll Navigation Key Up Down Right Left 7 Send Answer Call Key 8 End Power on off Key 9 Dial Numeric Key 10 Microphone 11 Speaker 12 Speaker Phone Key 13 Page Button 14 LED Light ...

Page 14: ...nect the adaptor to AC Wall outlet 3 Plugging Cradle Put the phone on the Cradle 4 SIM Card and battery installation in the handset 1 Remove the battery cover 2 Insert SIM card into the SIM slot in the right direction 3 Connect the rechargeable battery pack into the battery plug 4 Replace the battery door 1 4 2 3 ...

Page 15: ...or the antenna icon to display indicator bars before you make a call 1 When the battery icon is empty put the phone on the Cradle connecting tothe external power adapter 2 Plug the external power adapter into the power socket The unit will power up automatically 3 Check the cellular signal strength and move the unit until the best signal possible is achieved 4 In state of power on press and hold p...

Page 16: ...time charge it for over 6 hours to ensure optimum battery charge Caution It is prohibited to use the SIM card for this Fixed Wireless Phone in other GSM phone Once the SIM pin number is entered the SIM pin maybe automatically changed so the initial PIN is no longer valid Therefore it is highly recommended NOT to take out the SIM card once it is installed in this product DO NOT bend or scratch your...

Page 17: ...ext Contacts accesses the Contacts list functions 2 Send key Press to make a call to a name number shown on the screen Press to answer a call Press to access the list of recently dialed numbers 3 End key Press to end a call Press once to exit a function and return to the idle screen 4 Numeric Keys keys Keys Used for entering numbers and letters Press and hold number 1 key to call the voice mailbox...

Page 18: ...ation key to Phonebook Press this key to press up down the phone s menu Press to move the cursor when entering letters 6 SMS Key Press to enter write new message function in idle mode 7 Speaker key If you are using the handset to call and you want to transfer the call to the speakerphone mode press the Speaker key button in right side to the speakerphone ...

Page 19: ...en the phone is at the start screen Signal Strength Indicator Indicate the strength of the network signal Volume tone Indicator Indicate the tones of the Volume Battery Level indicator Alarm Indicator shows when the alarm is activated Call records Voice message Received New message SMS read already Sent SMS Unread SMS Contacts stored in SIM card Contacts stored in Phone Keep in silence during a ca...

Page 20: ...l 2 Dial the Fixed Phone Extension Number Some fixed phone extension can t be called directly it need a phone exchange If you input the pause character P between the phone number and extension number and press Call Key the phone will start the dial procedure connect to the extension number To get the P press the key for a while till the P displayed on the phone screen 3 Dial a International Call P...

Page 21: ... the number you want to connect to 2 Press Send key Note The call is automatically made without pressing approximately 3 seconds after you dial the number To answer a call When the phone rings press Speaker key to turn ON the speaker phone mode 5 Adjusting the Ring Volume You can enter the menu and then adjust the ring tone volume by pressing the scroll keys on the phone 1 Incoming a call or Durin...

Page 22: ...aller s phone number during an incoming call as long as this number is a part of your service provider s wireless network l The wireless network lets you know if it does not recognize the caller s phone number l The wireless network will also let you know if the calling party has blocked the Caller ID feature l If you have stored the name and number of the calling party in your Contacts and that n...

Page 23: ...s the end user will hear a beep and if he stays out of the limit the call will be dropped When you move beyond the scope of service this phone will issue every two seconds a beep and a prompt on the LCD screen that will say Please return to coverage area fter five consecutive times you will not be able to use the telephone and a prompt will appear in the screen that will say No Coverage 10 Page Fu...

Page 24: ... Please return handset to cradle Idle mode l When phone is in coverage area Nothing happens l When phone is out of coverage area the phone should reproduce a beep with the message Please return to coverage area Calling mode l If you are almost out of coverage area The phone shall reproduce a single low volume beep plus the message Please return to coverage area l Out of coverage area normal beep p...

Page 25: ...igation key 2 Use the scroll and OK key to select the submenus and back key to return to the Start screen 3 Exiting menu levels 1 To return to the previous menu level press Back key or Cancel key 2 To return to the Start screen press End key No menu setting changes will be saved 4 Menu Tree You can refer to pages 26 about Menu tree for more details 5 Using shortcuts through menus 1 Calendar press ...

Page 26: ...rs will also appear 1 Entering Letters When you want to add new names or when you view names in the Contacts your phone automatically switches to the abc ABC mode and displays the abc icon on the right upper side in Display Key Characters Key Characters Key Characters 1 1 2 a b c 2 å æ ä à ç á 3 d e f 3 è é 4 g h i 4 ì í 5 j k l 5 6 m n o 6 ö ø ò ñ ó 7 p q r s 7 β 8 t u v 8 ù ü ú 9 w x y z 9 0 Spa...

Page 27: ...d press OK key 4 Edit the name you want to change and or press again OK key to change the phone number 5 Press up or left navigation key to scroll the cursor to the left 6 Press down or right navigation key to scroll the cursor to the right 7 Press Clear to correct any mistakes or press hold to clear all 8 Press the left soft key OK to save changes or the right soft key to cancel 3 Changing the ca...

Page 28: ...d the accessories you are using If you have any questions please call your service provider 1 Contacts 1 Read 2 Add 1 Save to SIM 2 Save to Phone 3 Memory Status 4 Service dial 5 Speed dial 6 Fixed Dial 1 Enable FDN 2 Read 7 Copy 1 SIM to Phone 2 Phone to SIM 8 Clear all records 1 Phone Records 2 SIM Records 9 Group 1 Family 2 Friends 3 Office 4 Others ...

Page 29: ... 1 Receive Mode 2 Languages 7 Message Settings 1 Service center number 2 Expire Period 3 Message Type 4 Status Report 5 Alert Period 8 Template 9 Memory Status 3 Dial Records 1 Incoming Call 2 Outgoing Call 3 Missed Call s 4 Call Duration 4 Settings 1 Phone Settings 1 Clock Settings 2 Language 3 Answer Mode 2 Melody 1 Melody Setup ...

Page 30: ...Divert 2 Call Barring 3 Call Waiting 4 Auto Redial 5 Caller ID 5 Network Setup 1 Network select mode 2 Preferred Networks 6 Security Setup 1 PIN SIM 2 Phone Lock 3 Change Password 7 Factory Default 5 Applications 1 Alarm 1 Alarm 1 2 Alarm 2 3 Alarm 3 2 Calculator 3 Calendar 4 To Do List 6 STK ...

Page 31: ... to edit clear add to group copy Using Contact Menus The Contacts has several menus to select from These menus appear when you press Menu Left Soft key and select Contacts menu by pressing OK key Press right soft key back to move back to the main menu Read Show the names stored in phone and or SIM card Add Add new entry s Memory Status Memory status of phone and SIM Service dial Show service name ...

Page 32: ...s entry only You need to re confirm Add to group You can put this entry to group but you cannot use SIM entry to a group Copy If you select a SIM card s entry and select Copy you can copy it to phone memory If your selection is Phone memory s entry Copy means copy chosen entry to SIM card 2 Adding a new Contacts Entry To create a Contacts entry 1 Press Menu Contacts Scroll to Add and press OK 2 Pr...

Page 33: ...b categories Set Changes You can change the assigned number Detail You can see the number of this entry Clear You can delete this entry Dial to You can dial to this entry You can use only phone entries and SIM entries and appoint 8 entries On the idle display press one assigned button and press Call button or press one assigned number for about 3 seconds till make a call Ex If the number assigned ...

Page 34: ... the FDN disabled you can t read edit clear add FDN list 7 Copy You can use this function to copy all numbers from the SIM card to your fixed phone or vice versa 1 Press Menu Contacts 2 Scroll to Copy and press OK 3 Press SIM to phone or Phone to SIM depending on where you want to copy all Contacts entries 4 Press YES then the copy process is done promptly 8 Clear All Records You can delete all Co...

Page 35: ...ess OK 3 And you can see four groups 1 Family 2 Friends 3 Office 4 Others 4 Select one and press left OK and you can see the sub menus In one group you can select three sub menus Group Member You can see entry s belongs to the group Rename You can edit the name of this group itself Ex Family è Home Alert Tone You can change the tone when the member of this group called you Note Only phone memory n...

Page 36: ...35 3 Select Line 1 Number or Line 2 Number and press OK Press Option Edit to edit your own name and number and press OK Press Option Clear to remove your own name and number and press OK ...

Page 37: ...cters If your message is about 600 characters the phone divides the message into four parts and sends these in each time This function is called SMS concatenation After completing the message content you can choose to send it out right away or save it as a draft Write New Inbox Outbox Drafts Voice Mail Broadcast Message Message Settings Template Memory Status 1 Write New You can send a text messag...

Page 38: ... message is saved into Drafts Send and Save After sending the message is saved into Outbox 2 Inbox When a message arrives a pop up message is displayed and a new message icon appears You can read it immediately or read it later in your Inbox You can see the icon 1 Press Menu Message 2 Scroll to the Inbox and press OK 3 From the list highlight the one you need and press OK 4 You can choose six opti...

Page 39: ... message to others Edit You can edit the chosen message Clear You can delete the chosen one Clear All You can empty the Out box Cut Number You can cut and save the phone number from outbox message 4 Drafts You can see draft messages which you already saved After choosing one of them you can have four choices Forward You can send the chosen message Edit You can edit and save the chosen message Clea...

Page 40: ...ete Pre saved service number Call Voice Mail Dial the network service number and connect to the Voicemail Server 6 Broadcast Message There are 2 submenus you can choose Receive Mode Languages 7 Message Settings There are 5 submenus you can choose Service Center Number The SMS Center Number is required in order to send messages Ask your service provider for this number Expire Period Set the period ...

Page 41: ...age 8 Template There are some sample messages in SMS template and you can edit save the template or send the message you selected 1 Press Menu Message 2 Scroll to the Template and press OK There are 2 options as below Edit press Option Edit you can edit the message template and press save Forward press Option Forward you can use SMS template to send the message 9 Memory Status Check memory status ...

Page 42: ...to view the Missed Calls list or press No to ignore the message and go back to Standby The records will be stored in Call History You are notified of missed calls only when your phone is turned ON in the service area from which the missed call originated 1 Checking Incoming Outgoing Missed Call 1 Press Menu Dial Records 2 Select Incoming Outgoing Missed Call and press OK 3 From the list of records...

Page 43: ...the SMS message without selecting recipient Clear You can delete chosen entry Save Number You can save chosen number to SIM or Phone Clear all You can delete all entries in the category If you select Outgoing call all the Outgoing call entries are deleted Show Number You can see the number of chosen entry 3 Call Duration You can check the total duration of incoming call and last call duration You ...

Page 44: ...o set Time Date Date Time Setting Set the correct time and date to ensure the Alarm is working correctly Date Time Setting 1 Press Menu Settings OK 2 Scroll Phone Settings and press OK 3 Select Clock Settings then press OK 4 Select Date Time Setting and press OK 5 Input month day year and hour minute am or pm by using numeric keys and left and right navigation key 6 Press Save ...

Page 45: ...4 hours For example if the time is 1 22 pm 12h expression it can be shown as 13 22 24h expression 1 2 Language Three languages options can be selected English Spanish Español Also you may choose automatic option Your native language can be chosen without manual selection 1 Press Menu Settings and press OK 2 Scroll Phone Settings and press OK 3 Select Language and then press OK 4 Select the languag...

Page 46: ...ng tones for Incoming call and 4 ring tones for Message Tone 2 2 Volume Eight volume levels are available for Call ring tone and keypad tone Adjust the volume to your preference using left right navigation key 2 3 Ring Type 1 Press Menu Settings and press OK 2 Scroll Melody and press OK 3 Select Ring Type and then press OK 4 Select Ring Once or Repeat Ring as you need and press OK 3 Display 3 1 Id...

Page 47: ...n 30 seconds On or 45 seconds On and press OK 4 Call Setup The following features may require a subscription to a calling plan that supports them Not available in all areas Contact you telephone service provider for availability and details 4 1 Call Divert Call Divert is a network or subscription dependent service It allows you to forward a call to another number based on various conditions 1 Pres...

Page 48: ...arring Network Service Call Barring is a network or subscription dependent service This feature allows you to restrict or bar certain or all types of calls to and from your phone 1 Press Menu Settings and press OK 2 Scroll Call Setup and press OK 3 Press Call Barring and press OK 4 Select one of the options below and then press OK All Outgoing Calls Bar all outgoing calls All Calls abroad Bar all ...

Page 49: ...2 Scroll Call Setup and press OK 3 Select Call Waiting and press OK 4 Select Check Status Activate Deactivate and then press OK Check Status Check current Call Waiting setting status Active Activate Call Waiting function Deactivate Deactivate Call Waiting function 4 4 Auto Redial If set the Auto Redial to toggle enable the phone would keep dialing until the called party is available or end the cal...

Page 50: ...r or Show Number and then press OK Set By Network Accepts the default value set by Network Show ID Shows your phone number to the calling party Hide ID Does not show your phone number to the calling party 5 Network Setup 5 1 Network Select mode You can set the phone to automatically search the most suitable network to camp on or to manually select the network you need 1 Press Menu Settings and pre...

Page 51: ...mes 6 1 SIM PIN SIM PIN SIM Personal Identification number is a four to eight digit numeric or password It is related with the service of your service provider For more detail contact your service provider 1 Press Menu Settings and press OK 2 Scroll Security Set Up and press OK 3 Select SIM PIN and press OK 4 Select PIN Check Change PIN1 Change PIN2 and then press OK PIN Check Allow or disallow th...

Page 52: ... Locked And then contact your telephone service provider to get PUK code to unlock SIM card 6 2 Phone Lock The default password is 0000 1 Press Menu Settings and press OK 2 Scroll Security Set Up and press OK 3 Select Phone Lock and press OK 4 When On is chosen there are two options Verify when Power on Every time you must enter password when power on Verify with new SIM When you change SIM card y...

Page 53: ...is feature resets the current settings to the factory default values The default phone code is 0000 1 Press Menu Settings and press OK 2 Select Factory Default and press OK 3 Enter the 4 digit password and press OK Note Before factory reset please save you important information ...

Page 54: ...elect your favorite by scrolling left and right navigation key 5 After selecting one type you can go down using up down navigation key and set the alarm time by pressing numeric key time and left right navigation key am pm 6 After setting the time you can go down using up down navigation key and choose alarm ring tone by pressing left and right key There are 3 options of ring tone 7 Press Save 2 C...

Page 55: ...calculation And you can press Select again to use calculated results in the next calculation 3 Calendar You can examine the month and date by Navigation keys 1 Press Menu Applications and press OK 2 Select Calendar and press OK 4 To Do List 1 Press Menu Applications and press OK 2 Select To Do List and press OK 3 Enter words and press Option Select Add Clear or Edit and press OK Add Add new entry ...

Page 56: ...adle 88mm W 105 5mm L 60 5mm H Wireless Network 850 1900 MHz Frequency range 824 960MHz 1710 1990MHz Battery Type Rechargeable Ni MH Talk time 2 Hours Standby time 32 Hours Antenna Internal LCD Resolution 128 128 pixel pixel Cradle Adapter Type AC Input Voltage 100 V 240 V Output Voltage 5 V Above technical specification maybe changed without any notice ...

Page 57: ...levant Provisions of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC Brightstar Corp hereby declares this unit to be in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EEC The FCC certification is applicable only for GP 857 ...

Page 58: ...vice and the following statement applies This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord...

Page 59: ... certification for u se at the ear is 1 012 W kg and when properly worn on the body is 0 278 W kg This device was tested for typical body worn operations with the back of the han dset kept 1 5cm from the body To maintain compliance with FCC RF exposure re quirements use accessories that maintain a 1 5cm separation distance between th e user s body and the back of the handset The use of belt clips ...

Page 60: ...before you can use the phone Enter PIN You are using your phone for the first time You must enter the Personal Identification Number supplied with the SIM card The option requiring that the PIN be entered each time when the phone is powered on has been enabled You must enter your PIN and then disable this option if so required Enter PUK The PIN code was entered wrongly some times depends on SIM ca...

Page 61: ...etwork You may have set an incoming call barring option Your correspondent cannot hear you speaking Have you switched off the microphone appears Are you holding the phone close enough to your mouth The microphone is located in the right side of front cover of the phone The audio quality of the call is poor Check the signal strength indicator in the display The number of bars after it indicates the...

Page 62: ...d use The PIN is usually supplied with the SIM card When the PIN Check feature is enabled the PIN is needed each time the phone is powered on If you key in an incorrect PIN some times depends on SIM card or Country in succession key in the PUK and press the OK soft key Key in a new PIN and press the OK soft key Key in the new PIN again and press the OK soft key PUK The PUK Personal Unblocking Key ...

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