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Motorola F3124A User Manual Download Page 32

22

Troubleshooting 

Table 2: Troubleshooting the IMD

Problem

Cause

Solution

IMD does not 
turn On

Battery is not 
installed properly or 
not charged

Ensure proper battery installa-
tion in IMD.
Charge or replace the battery

IMD in Suspend mode

Press the Power Button/Status 
LED 

Battery does not 
charge in IMD 
Cradle

IMD is not locked in 
IMD Cradle

Re-install IMD in IMD Cradle. 
Place the IMD properly in IMD 
Cradle. (Verify that the IMD Cra-
dle LED is On and charge for 
three hours)

IMD Cradle contacts 
are not clean

Clean contacts and remove dust 
and objects from within the IMD 
Cradle

Battery temperature 
is out of range

Ensure that the battery tempera-
ture is within range. (refer to 
“Charging the Battery” on 
page 7)

Bad battery

Replace battery

IMD does not 
detect scan 
input

Aiming pattern not 
directed to the bar-
code symbol

Scan again and make sure that 
the green light is aimed across 
the barcode 
Check for readable barcode (not 
covered, or abstracted)

Unreadable barcode

Be sure the barcode symbol is 
not covered, damaged or 
obstructed

Summary of Contents for F3124A

Page 1: ...User Manual IMD Intelligent Mail Device Draft Feb 20 2005 Models F3124A F3125A 6802975C55 O 6802975C55 ab ...

Page 2: ......

Page 3: ...pt for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product EPS 34440 B This warranty applies within the fifty 50 United States the District of Columbia and Can ada Document Copyrights No duplication or distribution of this document or any portion thereof shall take place with out the express written permission of Motorola No part of this ma...

Page 4: ...plete warranty for the Product manufactured by MOTOROLA MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA Unless made in a separate agreement between MOTOROLA and the original end user purchaser MOTOROLA does not warrant the installation maintenance or service of the Prod uct MOTOROLA cannot be r...

Page 5: ...uct item serial number in order to receive warranty service and also deliver or send the Product item transportation and insurance prepaid to an authorized warranty ser vice location Warranty service will be provided by Motorola through one of its authorized warranty service locations If you first contact the company which sold you the Product it can facilitate your obtaining warranty service You ...

Page 6: ...aim that the Product or parts infringe a United States patent and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim but such defense and payments are conditioned on the following A that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim B that MOTOROLA will have...

Page 7: ...ny way or used to produce any derivative thereof No other use including without limitation alteration modification reproduction distribution or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted No license is granted by implication estoppel or otherwise under MOTOROLA patent rights or copyrights VII Governing Law This Warranty is governed by ...

Page 8: ...ception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter ference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an ...

Page 9: ...k of SanDisk Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation The Bluetooth trademarks are owned by their proprietor and used by Motorola Inc under license in the U S and other countries All other product or service names are the property of their respective owners Indicates a potentially hazardous situation which if not avoided may result in minor or moderate i...

Page 10: ...viii ...

Page 11: ... Panel and Top Side Features 5 Rear and Bottom Side Features 6 Charging the Battery 7 Battery Installation and Removal 7 To install the battery 7 To remove the battery 7 First Time Battery Charge 8 Routine Battery Charge 8 Battery Maintenance 8 Battery Storage 8 Extending Battery Life 9 Using the IMD 10 Turning On the IMD 10 Turning Off the IMD 10 Suspend Mode 10 Visual indications of Power Button...

Page 12: ...ad Back light 15 Capturing Images 16 Resetting the IMD 18 Mini SD Memory Card 19 Installing a Mini SD Card 19 Mini SD Card Handling Precautions 19 Maintaining the IMD 20 Accessories 20 Troubleshooting 22 Safety Instructions 24 IMD On board Aircraft 24 Battery Disposal 24 To Prevent Injury or Burns 24 Battery Warnings and Disposal 24 SPECIFICATIONS 25 ...

Page 13: ...les portable access to mobile applications such as mobile messaging queries and Computer Aided Dispatch It contains a built in imager for barcode 1D and 2D labels and signature capturing Wireless communication is through 802 11b Local Area Network LAN WiFi and Bluetooth connection to peripheral equipment The IMD display is a QVGA 3 5 inch transflective TFT Equipped with a back light the display is...

Page 14: ...udes the following items One IMD One 900 mAh 7 2V or 1800 mAh 7 2V Lithium Ion battery pack One Stylus Hand strap Carefully unpack each item from the shipping carton Check all items for shipping damage and check that you have received all items ordered Note Retain the original carton packaging in the event that the IMD should need to be returned for service The IMD is shipped with a plastic film p...

Page 15: ...ED refer to the soft ware application guide Power Button Status LED Power Battery and Charging Status see page 10 see page 11 Keypad see page 12 Figure 1 IMD Front and Top Views Imager Window Right Hand Scan Button Left Hand Scan Button Touch Screen Speaker Main Scan Button ...

Page 16: ...ternal Connector Access Door to the Mini SD Memory see page 19 Hand strap Anchor Stylus Compartment Imager Window Access Door to the Mini SD Memory see page 19 Battery Release Button see page 7 Hand strap Anchor Right Hand Scan Button Right Hand Scan Button Battery Pack ...

Page 17: ...the empty battery To install the battery 1 Disconnect the IMD hand strap see Figure 3 2 Insert the battery bottom end first into the battery compartment 3 Carefully press the battery top downward until it clicks and locks in place at this stage the IMD is ready for charging To remove the battery Press the release button on the battery see Figure 3 and pull away the battery from the IMD Important Y...

Page 18: ... green when charging is completed Important The battery will not charge if the IMD is not properly docked inside the IMD Cradle Battery Maintenance The performance of the rechargeable battery delivered with the IMD depends on the way the battery is treated Therefore to comply with Motorola Warranty for batteries and to assure high performance and a long life for the rechargeable battery please rea...

Page 19: ...he life of the IMD To ensure maximum service life of the IMD always replace the battery with a genuine Motorola replacement The IMD Cradle will charge the battery most effectively when it is at room temperature approx 68 F 20 C Battery charging temperature range is 32 F to 95 F 0 C to 35 C ...

Page 20: ...ss on the Power Button Sta tus LED to enter Suspend mode see Figure 1 During Suspend mode the display turns off and the Power Button Status LED slowly blinks green To resume operation press momentarily on the Power Button Status LED again In Suspend mode battery power is saved by an automatic turn off of the display and the computer sections of the IMD During Suspend mode the Bluetooth radio conti...

Page 21: ...de LED shows steady red for 5 seconds IMD is booting up following bat tery replacement Important to avoid system failure do not remove the battery during boot up LED Indications When IMD is in the cradle LED shows steady red battery is charging LED shows steady green battery is fully charged LED blinks yellow battery temperature or voltage is out of range bat tery charging is stopped Charging will...

Page 22: ...ys exist on the IMD 1 Keys active when in Alphabetic mode which are those seen on the overlay of the IMD keypad 2 Keys active when in Numeric mode which are those seen in the num bered oval shapes on the IMD keypad Press the Alpha numeric key to toggle between the Alphabetic and Numeric modes S M G B Y Z X R L F C D E H I A J K N O P Q T U V W DEL SP SCAN 1 2 3 4 5 6 9 8 7 0 ENTER BKSP ABC 123 ESC...

Page 23: ...so used to closes list boxes combo boxes and pop up windows without changing the data DEL The DEL key deletes the character at the current cursor position in the field The DEL key is only active on data entry screens SP Enables to enters blank space within a text field The SP key is active only on those text entry screens which contain fields that allow spaces to be entered BKSP The BKSP key moves...

Page 24: ...en Back Light Adjustment The screen Back light can be adjusted by simultaneously holding pressed and pressing the up or down arrows to increase or decrease the screen Back light Turning on off the Screen Back light Hold press for 2 seconds the screen Back light will turn on To turn off hold pressed for another 2 seconds When not in use Back light turns off automatically after 10 seconds Keypad Bac...

Page 25: ...ning on off the Keypad Back light Hold press for 4 seconds the screen Back light will turn on To turn off hold pressed for another 2 seconds When not in use Back light turns off automatically after 10 seconds ...

Page 26: ...t 2 Press the Imager Scan button and aim the green aiming pattern towards the target to adjust your position Note that when the IMD is held closer to the barcode the green aimer appears smaller when held farther from the barcode it appears larger Barcode sym bols with dense symbol elements should be read closer to the IMD and large barcode with larger symbol ele ments should be read at a larger di...

Page 27: ... bar code as shown in Figure 6 Note When adjusting your position you may move back and forth from the target to capture the entire object a successful scan may be followed by sound indication Figure 6 IMD Imager Barcode Capture Position 2D Barcode Symbol 1D Barcode Symbol ...

Page 28: ...owing steps Step 1 Warm Reset Important Note When the IMD performs Warm Reset all recorded information remains stored in memory Simultaneously press keys ESC A F see Figure 7 for at least 5 seconds the Motorola logo will show on the screen for about 30 seconds and then WinCE desktop will appear the IMD functions again If the IMD still does not respond perform Step 2 Cold Reset Figure 7 Warm Reset ...

Page 29: ...ling a Mini SD Card 1 Turn off the IMD 2 Remove the screw to open the cover of the Mini SD Secure Digital card slot see Figure 2 3 Insert the Mini SD card as shown in Figure 9 Important Turn the IMD power off before removing or installing the Mini SD card Mini SD Card Handling Precautions Use only the supplied Mini SD card Do not bend or apply force on the Mini SD card Do not store the Mini SD car...

Page 30: ...ttery contacts screen or surface of the IMD become dirty use a soft lint free cloth moistened with diluted Isopropyl Alcohol IPA solution to remove dirt The Isopropyl Alcohol IPA can be diluted with water up to 20 Accessories The following Motorola approved accessories are for use with the IMD Table 1 Accessories Motorola Approved Accessory Part Number IMD Communication Charger Cradle 8 Bays F3147...

Page 31: ...orola is not responsi ble for the use of accessories not approved for this product For more information on the availability of these accessories please call your company supplier IMD Battery 900 mAh FNN7818 IMD Stylus 0104611P06 IMD Holster FTN646 IMD Hand strap FHN6621 Table 1 Accessories Motorola Approved Accessory Part Number ...

Page 32: ...fy that the IMD Cra dle LED is On and charge for three hours IMD Cradle contacts are not clean Clean contacts and remove dust and objects from within the IMD Cradle Battery temperature is out of range Ensure that the battery tempera ture is within range refer to Charging the Battery on page 7 Bad battery Replace battery IMD does not detect scan input Aiming pattern not directed to the bar code sym...

Page 33: ...e IMD should function again If IMD still does not respond perform Cold Rest see Reset ting the IMD on page 18 The operating system will reboot in 30 seconds Incompleteor no data transmis sion between IMD and IMD Cradle Communication soft ware was incorrectly installed or config ured Refer to the IMD Cradle user manual or see your system administrator Table 2 Troubleshooting the IMD Problem Cause S...

Page 34: ...ling facilities may not exist in all areas Please contact your local environmental agency for more information regarding proper disposal To Prevent Injury or Burns USE ONLY SPECIFIED BATTERIES AND CHARGERS RISK OF EXPLO SION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DO NOT DISPOSE OF ANY BATTERIES IN FIRE AS THEY MAY EXPLODE DO NOT PUNCTURE OR ALLOW METAL TO CONTACT THE BATTERY TERMINALS DO NOT ...

Page 35: ... From external connector Cradle connec tion 10 to 15VDC maximum current 1 5A From Li Ion battery pack 5 4 to 8 4VDC maximum current 1 5A Processor Type Intel PXA270 Memory Flash 64 MB 128 option SDRAM 64 MB Display 3 5 color transflective 64K color LCD with up to 55 cd m2 NIT luminance Resolution 240 x 320 pixels 1 4 VGA Touch Screen Resistive analog 4 wire touch panel Ten bit resolution digitizer...

Page 36: ...n keys 1 power on off key with 3 color LED Status Indicator Two Tricolor LEDs 1 Software controlled 2 Integrated inside Power button Audio Speaker Mono 0 5 W speaker for produc ing audible alerts adjustable volume The sound pressure level at 10 cm is at least 75 dBA at 2 200 Hz Personal Area Network PAN Bluetooth V1 2 port communication to wire less accessories ...

Page 37: ... distance pitch and skew 40º Rotation around the optical axis 360º The scanner may not operate under conditions of spectral reflection 5º Supported symbologies UCC EAN 128 USS Code 128 Postnet and Planet Code 4 state USS Code Interleaved 2 of 5 Code 93 USS 39 PDF 417 DataMatrix UPC Main Battery Lithium Ion 7 2V 900 mAh 1740 mAh optional Fully recharged within 4 hours in cradle Backup source A seco...

Page 38: ... 1 2 RF communication to wireless equip ment Wi Fi Wireless Local Area Network WLAN with integrated antenna for software debugging Network Standard IEEE 802 11b Frequency Band 2 400 2 474 GHz 2 4 GHz ISM Band Full RS 232 serial port and USB 1 1 client port for wired connections to Communica tion network cradle and peripheral devices such as printers ...

Page 39: ...opped above 95º F 35º C Dripping Rain MIL STD 810F Method 506 4 Proc II water tightness Altitude According to IEC 68 2 13 MIL STD 810F Method 500 4 Operating 15 000 ft 4 5 km Blowing Dust MIL STD 810F Method 510 4 Proc I blow ing dust Shock Functional Total 18 impacts hard mounted Operating 15g 11ms half sine wave Non operating 30g 11ms half sine wave Vibration Duration 1 hour axis hard mounted Op...

Page 40: ...Safety UL marking based on UL 60950 1 Operational Temperature with degradation based on Motorola testing LCD From 18º F 28º C to 32º F 0º C Response time up to sec Min Contrast Reflective 2 1 Transmissive 20 1 Backlight No degrada tion Imager From 18º F 28º C to 32º F 0º C Near Field DOF 40 degraded Far Field DOF 20 degraded Touch Screen Activation Force From 18 F 28º C to 32º F 0º C 0 53 to 5 64 ...

Page 41: ...31 Battery Degra dation of capacity w temp 100 at 77 F 25º C 0 2C discharge rate At 14º F 10º C 85 At 4º F 20º C 50 At 18º F 28º C 35 ...

Page 42: ...y 24 Install Battery 7 Isopropyl Alcohol 20 L Laser Warning 16 LED shows green 8 LED shows red 11 M Maintaining 20 N Navigation Key Panel 6 P PowerPad Parts 5 R Remove Battery 7 Resetting 18 room temperature 8 S Safety Instructions 24 Scan Angle 16 Scanning 16 Speaker 5 storage temperatures 8 store 20 Suspend Mode 10 T Touch Sensitive Screen 5 Troubleshooting 22 Turning Off 10 Turning On 10 U Univ...

Page 43: ...2 Index ...

Page 44: ...0196 Tel 1 888 567 7347 inside the US Tel 1 847 576 5000 outside the US Visit our Web site at www motorola com MOTOROLA and the Stylized M Logo are regis tered in the U S Patent and Trademark Office All other product or service names are the prop erty of their respective owners Motorola Inc 2005 ...

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