Help
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Viewing
Camera
When I am in “re- mote
mode”, the video stops
after 5
When you are accessing your Camera
via a network different from your
home network (over
minutes. How do I
the internet) your video times
view for longer?
out after 5 minutes.
You can click on the Camera
again from the Android™/iOS ap-
plication to start streaming again.
If you are accessing from your
webbrowser, then you can press
on the Reload button to start
viewing your Camera video
stream again.
Features
The sound alert setting
threshold is not right.
You can Adjust Sound Sensitivi- ty to
trigger notifications under Camera
Setting menu.
Setting Up
While I am adding
If you are trying to add a
a new Camera to
Camera which has previously
my account, I am
been added into your account
not able to find any
or another account, you will first
Cameras to add.
have to reset the Camera. This
can be done by following the
re-setting procedure stated in
section 6 of this guide.
Switch the parent unit off
before connecting the camera
to Wi-Fi®.
General
What are the supported
browsers for accessing
from my PC/ Mac?
We recommend using Google Chrome
24 or above. However the following
browsers are also supported: Internet
Explorer 9.0 or above (for PC), Safari
6.0 or above (for Mac) or Firefox 18.0
or above (both PC or Mac).
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