118
Tr
ou
bl
esh
o
o
tin
g
I pressed the
End/Power
key, but
nothing
happened.
Be sure to press and hold
O
(the
End/Power key) until the display
appears and you hear an audible
alert (this could take a couple of
seconds). If nothing happens,
check that the battery is charged
and correctly installed. See
page 18.
The display
says:
Insert SIM Card
or
Check SIM Card
even though I
have inserted
my SIM card in
the phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly as described on page 16.
Make sure that you have a valid 3
volt SIM card.
Note:
Be sure to turn your phone
off and then back on after you
re-insert the SIM card.
The display
says:
SIM Blocked
.
How do I
unblock my
SIM card?
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code. See page 106.
The display
says:
Enter
Unlock Code
.
How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. See
page 36.) If this fails, call your
service provider (the company
that sends you your monthly
wireless service bill).
Problem
Solution
Summary of Contents for E365
Page 2: ......
Page 45: ...43 Learning to Use Your Phone Move Move the picture to another location Option Description ...
Page 96: ...94 Getting More Out of Your Phone ...
Page 97: ...95 Getting More Out of Your Phone ...
Page 124: ...122 Troubleshooting ...
Page 132: ......