Motorola E1000 - Cell Phone 16 MB Service Manual Download Page 37 | Manualshive

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6809490A73

October 4, 2004

37

Level 1 and 2 Service Manual

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Summary of Contents for E1000 - Cell Phone 16 MB

Page 1: ...Level 1 and 2 Service Manual E1000 Wireless Telephone 2nd Draft E1000 GSM 900 1800 1900 and WCDMA 2100 MHz Motorola Confidential Proprietary ...

Page 2: ......

Page 3: ... Door 18 Removing and Replacing the Battery 19 Removing and Replacing the SIM Card 20 Removing and Replacing the Front Housing 21 Removing and Replacing the Rear Housing 22 Removing and Replacing the Battery Shield 23 Removing and Replacing the Key Board 24 Removing and Replacing the Keypad 25 Removing and Replacing the Speaker Assembly 26 Removing and Replacing the Joystick Assembly 27 Removing a...

Page 4: ...4 October 4 2004 6809490A73 Motorola Confidential Proprietary Contents E1000 ...

Page 5: ...markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and so on The chassis or kit number complete with revision number is imprinted during production The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagram...

Page 6: ...nt as of the printing date Scope This document provides basic information procedures and processes for repairing the phones at Level 1 and 2 service centers including Unit swap out Repairing of mechanical faults Basic modular troubleshooting Testing and verification of unit functionality Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers Conventions Special characters ...

Page 7: ... level 2 assemblies and level 3 limited PCB component The Motorola High Technology Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service training should be arranged through the local Motorola Support Center Parts Replacement When ordering replacement parts or equipment include the ...

Page 8: ...ARFCN1 5 where 9612 UARFCN1 9888 UARFCN1 in increments of 25 RX 2110 to 2170 MHz Frequency MHz UARFCN1 5 where 10562 UARFCN1 10838 UARFCN1 in increments of 25 Frequency Range UMTS Band II Model A845 only TX 1850 1910 MHz Frequency MHz UARFCN1 5 where 9262 UARFCN1 9538 Additional channels 1852 5 1857 5 1862 5 1867 5 1872 5 1877 5 1882 5 1887 5 1892 5 1897 5 1902 5 1907 5 MHz RX 1930 1990 MHz Freque...

Page 9: ...n Talk Time up to 300 hours Standby Nominal Temperature Range 20º C to 50º C Table 2 GSM System General Function Specification Speech Coding Type Regular Pulse excitation linear predictive coding with long term prediction RPE LPC with LTP Bit Rate 13 0 kbps RF Power Output 32 dBm nominal GSM 30 dBm nominal DCS PCS Receive Sensitivity 107 dBm GSM 105 dBm DCS PCS RX Bit Error Rate 2 Table 3 UMTS Sys...

Page 10: ...efined by the 3GPP Key product features are UMTS WCDMA 2100 GSM 900 1800 and 1900 MHz Tri band technology GPRS High speed packet data 64kbps UL 384 kbps DL 320 x 240 TFT Active Color 260K colors 256MB Integrated Flash Memory Integrated Bluetooth MP3 Player Enhanced Multimedia Capability Audio Video Games MMS Unique 5 way Navigation Key New graphical user interface Enhanced internet browser XHTML F...

Page 11: ...ightseeing and shopping Receive information through alerts or display on map ahead of traffic congestion Receive roadside assistance with rescue service network and location information from the cellular network used to complement any information the pedestrian driver is able to separately give E911 Services When roaming on a 2 2 5G GSM E OTD enabled network the mobile phone will respond to a requ...

Page 12: ... Indicators in the form of icons are displayed on the LCD see Color Display on page 13 Figure 1 Controls and I O Left Soft Key Perform function in lower left display Volume Video Call Voice Call Make answer calls Menu Key Browser Camera Clear Power End Turn phone on off end calls exit menu system Right Soft Key Perform function in lower right display 5 Way Navigation Scroll through select menu ite...

Page 13: ...m Signal Strength Indicator Shows the strength of the phone s connection with the network You cannot make or answer calls when the no signal indicator is displayed Service Indicator Shows when a GPRS connection is available Your service provider may indicate that a GPRS packet data connection is active This type of connection may be used by the service provider to allow faster data transfer speeds...

Page 14: ...Symbol Entry is switched on when entering text Text Entry Indicator Indicates your Text Entry Method whenever you are in a text editor Tap iTap etc Message Indicator Indicates when a new voice or text message is waiting Location Privacy Indicator Shows when Location Privacy is on or off or when there is an Active Busy line Alert Type Indicator Shows the currently selected alert profile The default...

Page 15: ...rsonalize Home Screen Main Menu Color Style Greeting Wallpaper Screen Saver t Ring Styles Style style Detail My Tones Menu organization and features may vary on your phone Indicates network or subscription dependant features L Connection Bluetooth Link Sync H Call Forward Voice Calls Video Calls Cancel All Forward Status U In Call Setup In Call Timer Call Cost Setup My Caller ID Answer Options Cal...

Page 16: ... property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touch exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects G If the battery is removed whil...

Page 17: ... pointed ends Used to assemble disassemble phone 6680388B01 Tweezers plastic Used to assemble disassemble phone RSX4043 A Torque Driver Used to remove and replace screws Torque Driver Bit T 6 Plus Apex 440 6IP Torx Plus or equivalent Used with torque driver HP34401A2 Digital Multimeter Used to measure battery voltage 1 To order in North America contact Motorola Aftermarket and Accessories Division...

Page 18: ... and away from the phone 4 To replace align the battery door the phone 5 Lower the battery door onto the phone 6 Slide the battery door toward the top of the phone to lock the battery door release G Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge ESD Ensure you use adequate static protection when handling shipping and servicing the internal c...

Page 19: ...rtment then press the bottom of the battery into place 3 Replace the battery door as described in the procedures E All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touch exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any...

Page 20: ... Remove the battery door 3 Remove the battery see Figure 5 4 Slide the SIM card sideways and lift it out of its holder To replace the SIM card 1 Slid the SIM card into its holder with the cut corner of the SIM card as shown 2 Insert the battery and battery door as described in the procedures Figure 5 Removing and Replacing the SIM Card SIM ...

Page 21: ... the screws aside for reuse 3 Use the disassembly tool to release the latches along both sides of the phone Lift the front housing out off the phone as shown in Figure 6 To replace the front housing 1 Align the front housing with the rear housing and press it in place 2 Insert and tighten the 6 screws to a torque setting of 1 2 in lbs using the T 6 Torx driver Do not overtighten 3 Follow the proce...

Page 22: ...ery door Battery SIM card Front housing 2 Lift the transceiver board from the bottom and out of the rear housing To replace the rear housing 1 Insert the front of the transceiver board into the rear housing and press it into place 2 Follow the procedures to replace the front housing SIM card battery battery door Figure 7 Rear Housing Removal Rear Housing Transceiver Board ...

Page 23: ...metal tab of the battery shield from the rear housing and snap the battery shield out the rear housing To replace the battery shield 1 Align the battery shield with the rear housing and snap it into place 2 Follow the procedures to replace the transceiver board front housing SIM card battery battery door G This phone contains static sensitive devices Use anti static handling procedures to prevent ...

Page 24: ...ery door battery SIM card front housing 3 Using the disassembly tool disengage the 4 plastic clips securing the key board To replace the key board 1 Align the key board with the plastic clips on the front housing and snap it into place 2 Follow the procedures to replace the front housing battery SIM card battery door Figure 9 Removing the Key Board Plastic Clips Plastic Clips ...

Page 25: ...g plastic tweezers carefully lift the keypad off of the front housing To replace the keypad 1 Align the keypad with the front housing and press it into place 2 Follow the procedures to replace the keyboard front housing battery battery door G The flexible printed cable FPC or flex connecting the display assembly to the display board is easily damaged Exercise extreme care when handling Figure 10 R...

Page 26: ...crews securing the speaker assembly to the transceiver board 3 Lift the assembly off of the transceiver board To replace the speaker assembly 1 Align the speaker assembly with the transceiver board and press it into place 2 Insert and tighten the 2screws to a torque setting of 1 2 in lbs using the T 6 Torx driver Do not overtighten 3 Follow the procedures to replace the rear housing front housing ...

Page 27: ...mbly Removing and Replacing the Joystick Assembly To remove the joystick assembly 1 Follow the procedures to remove the battery door battery SIM card front housing rear housing 2 Using the disassembly tool disengage the 2 plastic latches on each side of the assembly ...

Page 28: ...he joystick assembly 1 Align the joystick flex connector with the connector on the transceiver board and press it into place 1 Align the joystick assembly with the transceiver board and press it into place 2 Follow the procedures to replace the rear housing front housing SIM card battery battery door Figure 12 Removing the Joystick Assembly Latch Latch Flex Connector Disassembly Tool Joystick Asse...

Page 29: ...the disassembly tool to gently the display flex connector from its socket on the transceiver board 3 Use the disassembly tool to disengage the 4 display laches and lift the display assembly away from the transceiver board G Use only non conductive tools such as the plastic disassembly tool and the plastic tweezer display assembly Figure 13 Removing the Display Assembly Display Flex Connector Disas...

Page 30: ...sembly 1 Align the display asse mbly with the transceiver board and press it into place 2 Press the display flex connector on to its transceiver board connector 3 Follow the procedures to replace the joystick Assembly rear Housing front Housing SIM card battery battery Door ...

Page 31: ...bly 2 Use the disassembly tool to gently pry the camera flex connector from its socket and remove the camera To replace the camera 1 Align the camera flex connector with its socket on the transceiver board and gently press it in until it s fully seated 2 Follow the procedures to replace the display assembly joystick Assembly rear Housing front Housing SIM card battery battery Door Figure 14 Removi...

Page 32: ...rovide access to the network Identification Each Motorola GSM phone is labeled with a variety of identifying numbers The following section describes the current identifying labels Mechanical Serial Number MSN The MSN is an individual unit identity number and remains with the unit through out its life The MSN can be used to log and track a phone on Motorola s Service Center Database The MSN is divi...

Page 33: ...tion types or individual units The full IMEI structure is listed in Table 5 Where TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXX Type Identifier YY YY is set to 00 from 01 01 2003 until 31 03 2004 ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 check digit defined as a function of all other IMEI digits Other label number configurations pres...

Page 34: ... OK substitute a known good antenna If the fault is still present proceed to b b Transceiver board defective Replace the transceiver board refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver board 3 Display is erratic or provides partial or no display a Mating connections to or from transceiver board faulty Check general condition of flex and flex co...

Page 35: ...oard defective Replace the transceiver board refer to 1c Verify that the fault has been cleared and reassemble the phone with the new transceiver board 8 Vibrator feature not functioning a Vibrator defective Replace vibrator as described in the procedures If the fault has not been cleared proceed to b b Transceiver board defective Replace the transceiver board refer to 1c Verify that the fault has...

Page 36: ...tion on ordering parts in EMEA region call 49 461 803 1638 Motorola E1000 Wireless Phone User Guide 68XXXXXX53 Table 7 Parts List Item Motorola Part No Description 1 3888127Y03 keypad module assembly 2 1587912Y08 front housing assembly 3 1588080Y08 joystick assembly 4 7289344N01 display assembly 5 0188152Y02 camera module assembly 6 SLG4470AA main PCB assembly 7 1587914Y03 main antenna acoustic mo...

Page 37: ...6809490A73 October 4 2004 37 Level 1 and 2 Service Manual Part Number Charts Exploded View Diagram Figure 16 Exploded View Diagram 1 2 4 3 5 6 7 8 9 10 12 11 ...

Page 38: ...5 front housing removing and replacing 21 H housing rear removing and replacing 22 I identification international mobile station equipment identity 33 mechanical serial number 32 product 5 identification labels 32 IMEI 33 indicators alert setting 14 battery level 14 message 14 ring alert 14 roam 14 signal strength 13 silent alert 14 text entry 14 vibrate alert 14 Introduction 5 J joystick assembly...

Page 39: ... cover plate 32 display assembly 29 32 front housing 21 joystick assembly 27 key board 24 keypad 25 Real Time Clock Battery 25 rear housing 22 rtc battery 25 SIM card 20 speaker assembly 26 ring alert indicators 14 ring and vibrate alert indicator 14 roam indicator defined 14 rtc battery removing and replacing 25 S serial number mechanical 32 service manual about 6 audience 6 conventions 6 revisio...

Page 40: ...Index 3 May 11 2004 689490A73 Index E1000 V vibrate alert indicator 14 W warranty service 7 ...

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Page 42: ...ther trademarks indicated as such herein are trademarks of Motorola Inc Reg U S Pat Tm Off 2004 Motorola Inc All rights reserved Personal Communications Sector 789 International Parkway Room S2C Sunrise FL 33325 6220 6809490A73 6809490A73 O ...

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