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Motorola Credo mobile Moto G, User Manual

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Motorola Credo mobile Moto G User Manual Download Page 10

Get Started

3

 3. 

Finalize your activation

You’ll receive a message from Sprint letting you know that your phone number and account is 
ready to go.

Activate Your Phone

After setting up your account on 

sprint.com/prepaidactivate

, simply turn your device on. Your device 

is designed to activate automatically. If you are swapping from another Sprint device to a new one, 
be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is 
complete, turn on the new device and the programming information will be pushed to your device 
automatically.

 

n 

Press and hold the 

Power

 key to turn the phone on. 

 

l 

If your phone is activated, it will turn on, search for service, and begin the setup process. See 

Complete the Setup Screens

.

You can also start the activation process manually.

 

n 

Touch 

Apps

 

 > 

 

Settings

 > 

Activate Device

.

Note:

 Before the activation process can begin, the device will prompt the TalkBack voice navigation 

feature for visually impaired users. Touch 

Next

 to bypass this feature. For more information on 

TalkBack, see 

TalkBack

.

Manage Your Account

Access information about your account. You can:

 

n 

Add money to your account.

 

n 

Change plans.

 

n 

And more.

Summary of Contents for Credo mobile Moto G

Page 1: ...ne numbers support and account information o Sprint activation instructions o Sprint specific services and features including Sprint Hotspot Sprint Zone Sprint Worldwide service User Guide Please Note To activate your phone please visit credomobile com activate For CREDO customer service please call 800 411 0848 ...

Page 2: ...from Your Old Phone 6 Phone Basics 8 Your Phone s Layout 8 Turn Your Phone On and Off 9 Turn Your Screen On and Off 10 Adjust the Sound Volume 11 Find Your Phone Number 12 Touchscreen Navigation 12 Your Home Screen 12 Status Bar 14 Active Notifications 15 App List 16 Search 16 Google Now 17 Motorola Assist 18 Enter Text 18 Touchscreen Keyboard 19 Text Entry Settings and Dictionary 20 Tips for Edit...

Page 3: ...oicemail Menu 31 Phone Call Options 32 Make a 3 Way Call 33 Contacts 34 Access Contacts 34 Add a Contact 35 Save a Phone Number 35 Edit a Contact 35 Sync or Transfer Contacts 36 Call or Text Contacts 36 Make Groups 37 Accounts and Messaging 38 Gmail and Google 38 Create a Google Account 38 Sign in to Your Google Account 39 Use Gmail 39 Email 41 Add an Email Account 41 Compose and Send Email 42 Man...

Page 4: ...2 Google Play Music 54 Get Music 55 Tips and Tricks 55 Watch on Google Play 56 Google Play Games 56 Google Play Books 57 Google Play Newstand 58 FM Radio 58 YouTube 58 Web and Data 59 Wi Fi 59 Chrome Browser 60 Voice Search on the Home Screen 63 Virtual Private Networks VPN 64 Prepare Your Phone for VPN Connection 64 Add a VPN Connection 64 Connect to or Disconnect from a VPN 64 Camera and Video 6...

Page 5: ...7 Reconnect Devices 78 Disconnect Devices 78 Rename the Phone 78 Rename a Paired Device 78 Motorola Assist 79 Connect Your Phone to Your Computer 79 Settings 81 Wireless and Network Settings 81 Airplane Mode 81 Wi Fi Settings 82 Bluetooth Settings 82 VPN Settings 82 Call Settings 82 Voicemail Settings 82 Other Call Settings 82 Sound Settings 84 Display Settings 85 Storage Settings 86 Battery Setti...

Page 6: ...ettings 96 Backup and Restore 96 Reset Your Phone 97 Account Settings 97 System Update 98 Date and Time Settings 98 Accessibility Settings 98 TalkBack 99 Caller ID for Talkback 100 Zoom 101 Touchscreen and Key Settings for Accessibility 101 Messages 101 Hearing Aids 102 TTY 102 Braille 103 Apps for Accessibility 103 About Phone 103 Copyright Information 105 Safety Regulatory Legal 106 Battery Use ...

Page 7: ... Users 112 Industry Canada Notice to Users 113 Software Notices 113 Location Services 113 Navigation 114 Privacy Data Security 114 Disposal Recycling 115 Hearing Aid Compatibility in the US 116 Software Copyright 117 Content Copyright 117 Open Source Software Information 117 Product Registration 118 Service Repairs 118 How to Obtain Service or Other Information 118 Motorola Mobility LLC Limited Gl...

Page 8: ...ferent This product meets the applicable national or international RF exposure guidance SAR guideline when used normally against your head or when worn or carried at a distance of 1 5 cm from the body The SAR guideline includes a considerable safety margin designed to assure the safety of all persons regardless of age and health Charge Your Phone Battery You may need to charge the phone battery to...

Page 9: ...se burning and injury If your phone becomes unresponsive try a reboot press and hold the Power key until the screen goes dark and your phone restarts Any time you want to see what s using up phone battery power touch Apps Settings Battery To set automatic rules to save power touch Apps Assist Activation and Service The following topics guide you through setting your phone up on Sprint Prepaid acti...

Page 10: ...w device and the programming information will be pushed to your device automatically n Press and hold the Power key to turn the phone on l If your phone is activated it will turn on search for service and begin the setup process See Complete the Setup Screens You can also start the activation process manually n Touch Apps Settings Activate Device Note Before the activation process can begin the de...

Page 11: ...ge for as low as 10 at the register where available Pay Anytime with a Credit Debit Card Dial to add money from your phone or visit sprint com prepaidreload to do it online Securely register your credit debit card with Sprint for more convenient one time payments or to set up easy Sprint Auto payments Set Up Worry Free Payments with Sprint AutoPay It s the easiest way to make sure your account sta...

Page 12: ...nt Google Account or touch No and then touch Get an account to set up a new Google Account or Not now to skip Google setup The following options may apply depending on your selection o Sign in Enter your Gmail address and password and touch Sign in or the right arrow to sign in to your current Google Account o Get an account Follow the instructions to sign up for a new Google Account There will be...

Page 13: ...your phone is activated Always use a password to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off If your screen is locked press the Power key to turn on the screen and then flick the lock symbol on the screen to the right to unlock it 1 Touch the number 1 on the dialpad or touch Apps Voicemail ...

Page 14: ...torola Migrate Android 3 Follow the on screen prompts to complete the transfer To move your old iPhone data to your new phone 1 On your new phone touch touch Apps Motorola Migrate iPhone 2 Follow the on screen prompts to complete the transfer Note Your transferred photos are placed in the Gallery but to copy them to your PC go to the DCIM Camera folder Note No data connection is needed after the a...

Page 15: ...ftware may become available from time to time Updates are pushed to your phone over the air You can also use the menu to check for and download updates Touch Apps Settings System Update Update Motorola software to search for and download available updates Your Phone s Layout The illustrations and descriptions below outline your phone s basic layout Tip Find answers to your questions about your new...

Page 16: ... charger or a USB cable included n Microphone transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos n Flash on back helps illuminate subjects in low light environments when the camera is focusing and capturing a picture or video n Photo Video Camera both front and back lets you take pictures and videos n Return or Back closes an option menu or...

Page 17: ...horized access to your phone see Security and Screen Lock Settings Turn the Screen Off When Not in Use n To quickly turn the screen off press the Power key Pressing the Power key again will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive mess...

Page 18: ...n incoming call with a locked screen touch and flick to the left Note During a call your screen might stay dark if the sensor just above the top of the screen is covered Don t use covers or screen protectors even clear ones that cover this sensor Adjust the Sound Volume Your volume keys control the sound for the current feature you have open on your phone n Ringer volume Press the keys in the home...

Page 19: ...when scrolling through contacts or messages lists Tip To stop a quickly scrolling list touch the screen n Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inward to zoom out and outward to zoom in n Twist Twist a map with two fingers to rotate it and pull two fingers down to tilt it n Pan...

Page 20: ...paper n Widgets and Shortcuts Touch Apps touch and hold the widget or shortcut and drag it to one of your home screen panels To see all your apps shortcuts and widgets touch Apps and flick the menu to the left or touch APPS or WIDGETS at the top Tip You can resize some widgets touch and hold a widget until you feel a vibration then release Drag the blue circles at the edges to resize n Shortcut gr...

Page 21: ...oard that opens for you to type text touch Back or touch at the bottom of your phone Status Bar The status bar at the top of the home screen provides phone and service status information Icons on the left notify you about new messages or events Icons on the right tell you about phone status Status Icons TableText Status Bluetooth on connected Bluetooth off GPS active Wi Fi on connected Wi Fi on no...

Page 22: ...ind out To view Active Notification alerts touch the status bar and flick or drag down You can also choose to send notification text messages and other information to your computer using Motorola Connect To delete alerts individually or clear the entire list n Touch the status bar and flick or drag down to see your alerts l To clear all the Active Notification alerts and touch l To remove individu...

Page 23: ...y Store are added to the app menu Tip Flick left or touch WIDGETS at the top to see the widgets you can place on your Home screen To close the app menu touch Home or Back Recent Apps Touch Recent Apps to see the last few apps you used and then touch the app you want Touch Home or Back to return to the home screen Search You can use the search widget on the top of the Home screen to search your pho...

Page 24: ...oogle Now uses your search history location history and Google services to provide the information you need when you need it The service is always working for you in the background you don t have to ask for anything Google automatically notifies you when new information is available If you set up a Google Account when you initially set up your phone get started with Google Now n Touch and hold and...

Page 25: ... to texts when you re driving silence your ringer during meetings and conserve your battery when it runs low with Motorola Assist Motorola Assist suggests actions to automate based on how you use your phone When you see a suggestion in the status bar flick the bar down to accept or delete it n To start Motorola Assist touch Apps Assist Enter Text You use the touchscreen keyboard to enter text on y...

Page 26: ...pying cutting and pasting text using voice to text input continuous key gesture input customizing the user dictionary suggesting predictive text and more You can use the following options to enter text on your touchscreen keypad n Type Enter letters by touching them one at a time n Gesture Enter a word by tracing a continuous path through the letters When you lift your finger after the last letter...

Page 27: ...r text You can also use the Google Voice typing option to enter text using your voice see Voice Typing for details Text Entry Settings and Dictionary You can change the preferences when using your keyboard voice entry options and edit the dictionary of words your phone suggests To change the settings touch Apps Settings Language input n To change preferences touch next to the setting name or touch...

Page 28: ...g lowercase Select text Double tap a word to select it To select more than one word drag the cursors on each side of the selected word to either end of the text To select all words touch Cut or Copy selected text Select text and then choose Cut or Copy You can copy text from one app to another Move the cursor Touch a spot in the text you have typed to place the cursor then drag the arrow under the...

Page 29: ...ation by saying the name of the punctuation mark such as period exclamation point or comma To use voice entry in a message email or other text box 1 Touch the text box and then touch on the keyboard 2 Begin speaking clearly saying the name of the punctuation mark where needed 3 Touch to pause or restart 4 To edit the text touch to return to the keyboard ...

Page 30: ...contact list Tip You can multi task while you re on a call Touch Home to hide the call display and look up a phone number address or open other apps To reopen the call display flick down the status bar and touch Ongoing call Call Using the Phone Dialer The most traditional way to place a call is by using the phone s dialer screen 1 Touch to open the phone app If you don t see the dialpad touch to ...

Page 31: ...1 Touch to open the phone app 2 Touch to display the History call list 3 To call a number in the list touch on the right l For additional options and call details touch the name or number Tip You can clear the list by touching Menu Clear call log Call from Contacts You can place phone calls directly to your contacts from entries in your People list ...

Page 32: ...ally filled in and ready to be dialed 4 Touch to place the call Call from Favorites You can also place calls from the Favorites list n Touch Apps People Favorites l To call text email or view contact information touch the contact and touch a contact number or address l To edit share delete or set a ringtone for a contact touch the contact then touch Menu You can also place the Favorite on the Home...

Page 33: ...placed due to network environmental or interference issues See Location Services in the Important and Safety Information Receive Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming calls reject incoming calls and more When you receive a phone call from a contact the Incoming call screen appears and displays the caller ID icon name and phone ...

Page 34: ...ct against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Tip For information on using the Visual Voicemail app see Set Up Visual Voicemail Voicemail Notification When you have a new voicemail shows at the top of your screen Note When you are off network you may not receive notification of new voicemail messages It is recommende...

Page 35: ...d part of the standard voicemail l Record your name l Record your greeting 3 When prompted to enter information touch to show the phone dialpad to enter numbers 4 When finished return to the voicemail page see step 1 5 Touch the Welcome to Voicemail message on the screen to play a brief explanation of voicemail services Important Voicemail Password It is strongly recommended that you create a pass...

Page 36: ...ilable while reviewing messages include n Timeline Provides a visual time detail for the current message Touch and drag the bar to move to different points in the message l Touch Pause to pause the playback Touch Play to resume n Speaker Off On Turn the speakerphone on or off during playback If the speakerphone feature was enabled within your Voicemail settings menu the speakerphone will always be...

Page 37: ... Send feedback Provide feedback about the app Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greetings and more Note Settings and availability are subject to change 1 Touch Apps Voicemail 2 Touch Settings and select from the following list to change settings l Manage subscription to manage your Visual Voicemail subscription l Data c...

Page 38: ...ion about the Visual Voicemail application such as the version Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed using the Visual Voicemail system 1 Touch Apps Voicemail 2 Touch Menu Settings Personalize voicemail 3 Touch OK to connect to the Sprint voicemail system Follow the prompts to change your current greeting Edit the Display Name via the Voicemail Menu From...

Page 39: ...l Options While you re on a call you will see a number of on screen options Touch an option to select it During a call n To mute a call touch Mute n To use the speakerphone touch Speaker Note Your phone includes a proximity sensor When you hold the phone to your ear the display goes dark to prevent accidental touches When you move your phone away from your ear the display lights up again Warning B...

Page 40: ...time When using this feature the normal airtime rates will be charged for each of the two calls n To start a conference call call the first number After the call connects touch Add Call Dial the next number or select it from contacts or favorites When the next number answers touch Merge calls ...

Page 41: ... a few ways to find a contact n Touch Apps People Tip To search the list begin typing a name n Touch Menu to show options l Contacts to display Filter and sort your contact list l Import Export Import or export contacts from a memory card l Accounts Touch Auto sync app data to keep the contact information in your apps up to date or touch the individual accounts to synchronize them l Settings Chang...

Page 42: ...ne dialpad 1 Touch Phone 2 Enter the phone number and touch Menu Add to contacts 3 To add the number to a new contact touch CREATE NEW CONTACT To add the number to an existing contact search or scroll for the contact and touch it 4 For an existing contact select a number type for the new number by touching and then touch OK or For a new contact enter the first and last name and any additional info...

Page 43: ...rop the picture and touch OK l Select new photo from Gallery Choose the app to use to get the saved photo and choose from Always or Just once Select Camera or Gallery and then touch a photo to select it Crop the photo touch and drag the square to crop the picture and touch SAVE Sync or Transfer Contacts When you change one of your contacts your phone automatically updates your other accounts provi...

Page 44: ...t calls or for quick messaging 1 Touch Apps People Groups 2 Touch to start a new group 3 Type a name for your group 4 Type a name to search for people to add to the group When the list of People entries pops up touch a name to add that person to the group 5 Touch DONE Note You may see different options based on the information you have saved for your contact ...

Page 45: ...ur computer or phone Note You can also create and sign in to your Google Gmail account through your phone s Setup application Note Although you need a Gmail account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 On your computer launch a browser and go to google com 2 Click Sign in SIGN U...

Page 46: ...ou want to sync with your phone and then touch 8 Touch Finish setup Sign in to Your Google Account If you already have a Google Account you can sign in to add the account to your phone Note You can also create and sign in to your Google Gmail account through your phone s Setup application 1 Touch Apps Settings and scroll to Accounts 2 Touch Google and then touch Existing 3 Enter your Gmail address...

Page 47: ...t without opening the message touch the messages l View the Inbox of your other Gmail account Touch Inbox at the top of the screen and choose an account l Archive To quickly archive a message flick the message to the right l Refresh the inbox Touch Menu Refresh Send a Gmail Message 1 Touch Apps Gmail 2 Touch 3 Enter the message recipient s email address in the To field As you enter email addresses...

Page 48: ...ail or other accounts using POP3 or IMAP You can also access your Corporate Sync email and other features on your phone Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts to your phone Add an Email Account 1 Touch Apps Settings and scroll to Accounts 2 Touch Add Account and then touch Email 3 Enter your email address and password Touch Next or ...

Page 49: ...cuments to your email messages 1 Touch Apps Email 2 Touch 3 Enter the message recipient s email address in the To field As you enter email addresses any matching addresses from your contacts list are shown Touch a match to enter that address 4 Enter the email subject and then compose your email l To add an attachment touch Menu Attach picture or Attach video 5 Touch to send the message immediately...

Page 50: ...ization settings are you can synchronize your email messages manually at any time n While in the account you want to synchronize touch Menu Refresh Archive Email Messages n Swipe the email message to the right Delete Email Messages n Touch the email message you want to delete and touch Menu Delete Edit Email Account Settings You can edit settings for your individual email accounts such as email ad...

Page 51: ...ireless phone and another messaging ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 Touch Apps Messaging 2 Touch to start a new message 3 Add on...

Page 52: ...or video files contact cards vCard or appointments vCalendar 1 Touch Apps Messaging 2 Touch to start a new message 3 Add one or more recipients You can l Enter phone numbers directly in the To field If you re sending the message to several phone numbers separate the phone numbers with a comma l Enter a contact from your list by beginning to type the contact s name Touch the contact s name to enter...

Page 53: ...gouts you will not be able to use the Messaging app unless you restore it as the default messaging app l Storage o Delete old messages Check to delete messages as limits are reached o Text message limit Touch to change the maximum number of text messages to store in each conversation thread This does not include locked messages o Multimedia message limit Touch to change maximum messages per conver...

Page 54: ...nstall the app from the Google Play Store app 1 From home touch Apps Play Store 2 Touch Search and search for facebook 3 Touch Facebook from the results list 4 Touch Install and then touch Accept 5 When the download has completed touch Open Note To open the app from the home screen touch Apps Facebook Sign in to Your Facebook Account from Account Settings You can sign in to your Facebook account w...

Page 55: ...too Find out more at google com hangouts Wireless Emergency Alerts Read the following information about Wireless Emergency Alerts and your phone Wireless Emergency Alerts also known as CMAS or PLAN is a U S national emergency alert system Emergency alerts can pop up to tell you about a national or local crisis After you close an alert you can reopen it by touching Apps Messaging Menu Emergency ale...

Page 56: ...and you must set up a Google Account see Accounts and Messaging in order to buy and download apps from the Google Play Store n Touch Apps Play Store Get all the fun games and cool apps you want The Google Play Store provides access to applications created by developers worldwide so you can find the app you want If you need help or have questions about the Google Play Store touch Menu Help Importan...

Page 57: ...t Sign in and select Accept to proceed Follow the on screen instructions To see the download progress open the notifications window After you download an app touch Apps and the icon for that app Note You need a Google Wallet account to purchase items on Google Play See Create a Google Wallet Account to set up an account if you do not have one Warning Read the notification carefully Be especially c...

Page 58: ...nload Apps from the Web You can also download apps from the Web Warning Apps downloaded from unknown sources can include spyware phishing or viruses that affect your phone phone performance and personal data For security download apps only from trusted sites like Play Store Note Downloaded apps are stored in your phone s memory 1 To allow your phone to download apps from any Web page touch Apps Se...

Page 59: ...aps offers powerful user friendly mapping technology and local business information including business locations contact information and driving directions For help or to personalize your mapping experience touch Menu Help Set Your Location Sources You can set your phone to determine your location using GPS satellite signals highly accurate but uses battery power or using the mobile network less a...

Page 60: ...dress 3 Enter an end point address or touch and say address 4 Select your mode of transport car public transport bicycle or walk l To view your directions on a list touch estimated time miles or To have your phone provide turn by turn driving directions touch Start 5 For more options touch Settings l More from your history If you have already used maps or navigation on your phone you can choose fr...

Page 61: ...rtist list touch in the top left to go back l Shuffle or repeat During a song touch the empty space next to the music controls to show shuffle and repeat at the bottom Touch once to repeat the current song list or twice to repeat only the current song l Volume Press the volume keys l File types Your phone can play MP3 M4A AAC AAC MIDI and WAV files l During a flight Press and hold the Power key an...

Page 62: ...ively support Media device MTP file transfer To transfer media files between your phone and a Mac you will need to use Android File Transfer For more information on Android File Transfer see www android com filetransfer 1 Install Android File Transfer and then open it Note Once you have used Android File Transfer for the first time you will no longer need to open it before connecting your phone It...

Page 63: ...usic with a computer visit www google com music Watch on Google Play Find and rent movies to watch on your phone tablet or computer n Touch Apps Play Movies TV To shop rent or watch go to www google com play and choose Movies TV Google Play Games Download and play the latest fun games n Touch Apps Play Games Play Games l Challenge friends You can play against people in your Google circles Scroll d...

Page 64: ...ou open a book it shows the page you were reading last l Table of contents Touch a book page then touch Menu to open the table of contents or to change the view l Close To return to your book list touch the book title at the top l Shop To shop for books touch Apps Play Books Shop Browse by category or touch and search for a title or author Touch a book to show details Then touch the book s price t...

Page 65: ...ten to FM radio you must plug in wired headphones The headphones act as an antenna to pick up the radio signals YouTube Share videos with YouTube users everywhere You don t need a YouTube account to browse and view videos If you set up your Google Account see Create a Google Account you will be automatically signed in to YouTube n Touch Apps YouTube Note If you want a YouTube account go to youtube...

Page 66: ...es can be found in Accounts and Messaging Apps and Entertainment and Tools and Calendar Wi Fi Wi Fi provides wireless Internet access over distances of up to 300 feet The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Note Your phone supports Wi Fi modes 802 11 b g and n Turn Wi Fi On or Off Use t...

Page 67: ... see the list of networks your phone finds within range Tip To see your phone s MAC address or other Wi Fi details touch Menu Advanced 3 Touch a network to connect 4 If necessary enter Network SSID Security and Wireless password and touch Connect When your phone is connected to the network the wireless indicator appears in the status bar Tip When you are in range and Wi Fi is on you will automatic...

Page 68: ...you do not see the address bar at the top drag the page down then touch Menu Bookmarks l Mobile sites Some websites automatically show you a mobile version of their page if you want to show the standard computer versions of all websites touch Menu Request desktop site l Reload If a page doesn t load correctly try touching l Clear history In the browser touch Menu Settings Content settings Website ...

Page 69: ...k See Browser Options n Touch Menu with the browser open to choose these options Options Description New tab Open a new tab New incognito tab Pages you view in this tab are not added to your browser or search history Bookmarks See your bookmarks Other devices See recent websites you explored on any devices you have related to your phone such as your computer History See all websites you explored o...

Page 70: ...h as comfortable text size and forced zoom For additional Accessibility options and features see Accessibility Settings l Content settings Manage internet features such as blocking pop ups accepting cookies and clearing cached stored Website data l Bandwidth management Choose condition to enable preloading of WebPages l About Chrome View Chrome app version phone OS version and other information Vo...

Page 71: ...tion For information about setting up and using these connections on your phone see Wi Fi Add a VPN Connection Use the Wireless networks settings menu to add a VPN connection to your phone 1 Touch Apps Settings More VPN 2 Touch Add VPN network and then enter the information for the VPN you want to add l Information may include Name Type Server address PPP encryption MPPE and advanced options l Set...

Page 72: ...t sites on your corporate network For more information about browsing the Web see Chrome Browser Disconnect from a VPN 1 Drag the title bar down to open the Notifications panel 2 Touch the VPN connection to return to the VPN settings screen and then touch the VPN connection to disconnect from it When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification ...

Page 73: ...otos and share them To take a photo 1 Touch Apps Camera l To zoom the photo drag up or down with one finger l For a widescreen view turn the phone sideways l Touch to switch the camera to the front to take a picture of yourself 2 To take a single photo touch anywhere on the screen or For a quick burst of multi shot photos touch and hold the screen ...

Page 74: ...ting situations n Flash Set On Off or Auto n Touch to Focus Set the camera to focus on the object you touch in the screen n Slow Motion Take a slow motion video n Panorama Take a wide angle shot Use the on screen guide to slowly pan while you are taking the photo n Location Tag your photos with a location n Widescreen Take widescreen photos n Shutter click Set shutter click On or Off Edit Share or...

Page 75: ...playlist your new high score or a friend s contact information If you can show it on your phone you can share it with your friends Your screenshot is saved in the Gallery n To capture your phone s screen press and hold the Power and Volume Down keys at the same time l To open the Gallery to see your screenshot touch Apps Gallery Screenshot l To share the screenshot touch Share Tip You can edit you...

Page 76: ...edit and send Tip To select multiple files for sharing or deletion open a folder touch and hold a photo then touch others Edit Your Gallery Photos Many options are available to make changes to your photos while you view your photos 1 While you re viewing a photo touch the photo to see options 2 Touch Menu 3 Choose from these options l Slideshow Play a slideshow of your photos l Rotate left Rotate ...

Page 77: ... Height Exposure Storage path and more l Print Touch the name of your device the top option to choose a printer Touch any other option to set up your printing Share Photos and Videos Send your photos to friends family or to your favorite social media from the Gallery The Gallery stores all your screenshots photos and videos 1 Touch Apps Gallery 2 Touch a folder to open it 3 Touch a photo or video ...

Page 78: ...you highlight an event more details appear Tip You can set up multiple calendars by using your Gmail account so you can access them from your phone wherever you go Add Calendar Events 1 From any view touch Menu New event Enter the event name location start time and other details You can even set a reminder so you don t forget about the event When you set the reminder time to 0 minutes it plays at ...

Page 79: ...t the top then touch and hold the Calendar widget to add it to your home screen Clock Use your phone as an alarm clock timer or stopwatch n Touch Apps Clock l To turn an alarm on or off touch Set alarm to see the list of existing alarms and then touch OFF or ON next to the alarm l When an alarm rings touch and drag to to turn it off or drag to to snooze for ten minutes l To add an alarm touch and ...

Page 80: ...New document Use to create and edit documents n New spreadsheet Use to create and edit spreadsheets n New presentation Use to create and edit presentations Tip For help open your document and touch Menu Help feedback Create a New File n To create a new file touch New document New spreadsheet or New presentation and begin creating your document Save your file by touching and then touching Tip In do...

Page 81: ...ate using a computer n Using your computer l On your computer go to sprint com support search for your phone model and check the Software links If an update is available follow the installation instructions Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update t...

Page 82: ...s To Say Map a route navigate to Send a text message send text Make a call call Send email send email Find local businesses map of Browse the Web go to Make a voice note note to self Get directions directions to Google Drive Use Google Drive to store all of your photos videos documents and more safely in one place all private unless you choose to share You can use Google Drive from all your device...

Page 83: ...ge communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is approximately 30 feet ...

Page 84: ... Connect New Devices Use the Bluetooth settings menu to connect new devices to your phone Note This feature requires an optional accessory Standard Method To connect with a new device you need to pair with it You only need to do this once for each device To connect again just turn on the device 1 Make sure the device you are pairing with is in discoverable mode Note Refer to the guide that came wi...

Page 85: ... device n To manually reconnect your phone with a paired device touch the device name in the Bluetooth devices list Disconnect Devices When you are not using a Bluetooth device you can disconnect it from your phone n To automatically disconnect your phone from a paired device simply turn off the device n To manually disconnect your phone from a paired device touch the device name in the devices li...

Page 86: ...ivers are being installed Follow any prompts you see to complete the installation This may take a few minutes 1 Connect a Motorola micro USB data cable from your phone s micro USB port to a USB port on your computer Your phone should show in the status bar Note Make sure to connect the phone to a high power USB port Typically these are located directly on your computer 2 On your phone flick down t...

Page 87: ...Tools and Calendar 80 Tip You can use Google Drive to upload files to the Web so you can access them from a computer or other Android devices See Google Drive ...

Page 88: ...th and more n To quickly see frequently viewed settings swipe down the top of your screen to open your Notifications and touch Airplane Mode Airplane Mode turns off all your wireless connections and allows you to use many of your phone s features when you are in an airplane or in any other area where calls and data are prohibited When you set your phone to Airplane Mode it cannot send or receive a...

Page 89: ...up a Virtual Private Network VPN Select either basic or advanced options n Touch Apps Settings More VPN Call Settings Your phone s Call Settings menu lets you set up your voicemail options and a number of other settings Voicemail Settings If you need to adjust your voicemail provider or access settings use the Voicemail settings menu n Touch Apps Voicemail Menu Settings For more about voicemail se...

Page 90: ...recommended that TTY users make emergency calls by other means including Telecommunications Relay Services TRS analog cellular and landline communications Wireless TTY calls to 9 1 1 may be corrupted when received by public safety answering points PSAPs rendering some communications unintelligible The problem encountered appears related to software used by PSAPs This matter has been brought to the...

Page 91: ...ration to Silent mode touch Apps Settings Sound Vibrate when ringing System Settings The System settings menu lets you select whether you hear tones when touching numbers on the dialpad selecting on screen options and more n Touch Apps Settings Sound l Default notification sound Select from various tones to play when you get a notification or select None l Dial pad touch tones Play tones when usin...

Page 92: ...ndscape mode touch Apps Settings Display Auto rotate screen Display Timeout Delay n To set the number of minutes before your screen goes dark touch Apps Settings Display Sleep and select the number of minutes Note To save battery charge make your phone go to sleep quicker Font Size n To set the font size touch Apps Settings Display Font size Daydream n To set up a screen saver when docked or charg...

Page 93: ...RUNNING or ALL apps then touch an app in the list to show its details and storage usage You can touch Clear data or touch other options n To show which apps are using the most data touch Apps Settings Data usage Flick up the screen to see the individual apps with their data usage below Note Apps that use a lot of data might also use a lot of battery power Note Usage information is provided to help...

Page 94: ... drained Note Searching for service vibrate mode browser use and other variables may reduce the battery s talk and standby times Tip Watch your phone s battery level indicator and charge the battery before it runs out of power Warning Don t try to remove or replace the battery yourself doing so may damage the battery and could cause burning and injury If your phone becomes unresponsive try a reboo...

Page 95: ...ptions 3 To remove an app touch Uninstall OK Running Services View apps that are currently running n Touch Apps Settings Apps RUNNING l To stop an app touch the app and then touch Stop Location Settings You Location settings menu lets you select how your phone determines its location using the wireless network GPS satellites both or neither For more information on using maps and navigation see Goo...

Page 96: ...only Wi Fi and mobile networks l Device only to use only GPS to determine location 4 To select your Location Services options touch Google Location Reporting and select your Google location reporting options for each account you ve added to your phone Security and Screen Lock Settings The Security settings menus let you set phone security lock codes passwords administrator settings and more Set Up...

Page 97: ...e n To set the slide lock touch Apps Settings Security Screen lock Slide When the screen is locked touch and drag to the outer circle that appears Pattern Lock Draw a pattern to unlock your phone 1 To set the lock pattern touch Apps Settings Security Screen lock Pattern 2 Follow the instructions to draw your lock pattern and then touch Continue 3 When prompted draw the pattern to unlock the phone ...

Page 98: ...again Face Unlock Use face recognition software to unlock your phone Note This feature is less secure than a pattern PIN or password 1 Touch Apps Settings Security Screen lock Face Unlock Set it up 2 Hold your phone at eye level look into the front camera and follow the instructions on the screen 3 When the face capture is complete you will be prompted to choose a pattern or PIN as a backup securi...

Page 99: ... Phone 1 To encrypt data on your phone first set up a screen lock see Set Up Screen Lock 2 Touch Apps Settings Security Encrypt phone 3 Select Encrypt phone to encrypt all personal data on your phone Note Your phone must be fully charged and plugged into a charger to begin the encryption process The entire process can take more than an hour to complete Passwords Select whether to show passwords as...

Page 100: ...ou select a preferred input method control keyboard settings and more Language Settings The language settings menu lets you select an on screen language and add custom words to your phone s user dictionary Select Language Set your menu language and region n Touch Apps Settings Language input Language and select English or Español Personal Dictionary Add words to your personal dictionary so they ap...

Page 101: ...nal dictionaries o Block offensive words Stop offensive words being used o Auto correction Spacebar and punctuation automatically correct mistyped words o Show correction suggestions Show word suggestions as you type l Gesture Typing o Enable gesture typing Input a word by sliding through the letters o Dynamic floating preview See the suggested word while gesturing o Show gesture trail Show letter...

Page 102: ...cognition l Language Select a language l Speech output Select Always Informative only or Hands free only l Block offensive words Hide recognized offensive text l Hotword detection Say OK Google to launch voice search l Offline speech recognition Enables voice input while offline l Personalized recognition Improve speech recognition accuracy l Google Account dashboard Manage your collected data l B...

Page 103: ...e s privacy settings allow you to back up the data on your phone and to reset its settings back to factory defaults Backup and Restore Save yourself time and effort Use Backup and Restore to save your personal data If your phone is ever reset your passwords and settings will automatically be restored Back Up My Data Select whether to back up your personal data passwords and settings to Google serv...

Page 104: ... picture and video sharing accounts Set Up a New Account 1 Touch Apps Settings Add account 2 Touch an account type l Corporate Email Facebook or Google 3 Enter your account information and touch Next l Depending on the account type you may need to enter an email address or user address password domain name or other information For Corporate accounts contact your server administrator to determine w...

Page 105: ...tures are there for everyone helping to make things easier Note For general information accessories apps and more visit motorola com accessibility You can customize your phone with more accessible features such as large text power button to end call text to speech output and more n To access the accessibility options touch Apps Settings Accessibility Accessibility Shortcut Set an accessibility sho...

Page 106: ...typing and your phone speaks each number or letter n Notifications Flick the status bar down and your phone speaks all of the notifications n Books more Open a book a file a message and more and the contents are read out loud this feature is app dependent n Browsers Enable Web pages in your browser to be read out loud see support google com chrome Move between pages paragraphs lines words or chara...

Page 107: ...wipe using two fingers to scroll through lists or between screens Shortcut gestures let you navigate your phone with simple swipe gestures for example swipe up then left in a single motion to go to the Home screen n To verify or change these shortcuts touch Apps Settings Accessibility TalkBack Settings Manage gestures n To learn about Explore by Touch touch Apps Settings Accessibility TalkBack Set...

Page 108: ...d to temporarily magnify the screen n To show larger text throughout your phone touch Apps Settings Accessibility Large text n To set zoom text size contrast and other accessibility options for your browser touch Apps Chrome Menu Settings Accessibility Tip Use Force enable zoom to allow zooming on all webpages Touchscreen and Key Settings for Accessibility You can optionally hear or feel when you ...

Page 109: ...ess the side volume keys to set a call volume that works for you n To choose best phone position hold the phone to your ear as normal during a call and then rotate move it to get the best position for speaking and listening TTY You can use your phone in TTY mode with standard teletype machines n To choose the TTY setting touch Phone Menu Settings TTY mode and select the mode you need l TTY full Ty...

Page 110: ...ay to pair it with the phone Apps for Accessibility Google Play Store provides access to thousands of apps many with useful accessibility features n Touch Apps Play Store About Phone The About Phone menu lets you access important phone information search for and apply updates and view legal safety and other information Status View battery status phone number network information and more n Touch Ap...

Page 111: ...Settings 104 l Google legal l Carrier legal ...

Page 112: ...vider for details All features functionality and other product specifications as well as the information contained in this guide are based upon the latest available information and believed to be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and...

Page 113: ...tery Charging Notes for charging your product s battery n During charging keep your mobile device and charger near room temperature for efficient battery charging n New batteries are not fully charged n New batteries or batteries stored for a long time may take more time to charge n Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging Third...

Page 114: ...pplications Seizures Blackouts Eyestrain To reduce eyestrain and avoid headaches it is always a good idea to hold the screen a comfortable distance from your eyes use in a well lit area and take frequent breaks Some people may be susceptible to seizures or blackouts even if they have never had one before when exposed to flashing lights or light patterns such as when playing video games or watching...

Page 115: ... not toys and may be hazardous to small children For example a choking hazard may exist for small detachable parts Supervise access If a child does use your mobile device monitor their access to help prevent loss of data or unexpected charges for data or application purchases Glass Parts Some parts of your mobile device may be made of glass This glass may break if the product receives a substantia...

Page 116: ... keys or coins Operational Warnings Obey all posted signs when using mobile devices in public areas Potentially Explosive Areas Potentially explosive areas are often but not always posted and can include blasting areas fueling stations fueling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust...

Page 117: ...or compliance with RF exposure requirements n If you use your mobile phone with an accessory case or holder make sure the accessory is free of metal Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so such as hospitals or health care facilities In an aircraft turn off your mobile device whenever instructed to do ...

Page 118: ...for mobile devices is 1 6 W kg Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands The highest SAR values under the FCC and IC guidelines for your device model are listed below Head SAR CDMA 1900 MHz WiFi Bluetooth 1 56 W kg Body worn SAR CDMA 1900 MHz WiFi Bluetooth 1 24 W kg During use the ...

Page 119: ... been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules See 47 CFR Sec 15 105 b These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may caus...

Page 120: ...Information Technology Equipment CANICES 3 B NMB 3 B Software Notices Warning against unlocking the bootloader or altering a product s operating system software Motorola strongly recommends against altering a product s operating system which includes unlocking the bootloader rooting a device or running any operating software other than the approved versions issued by Motorola and its partners Such...

Page 121: ...e emergency responders your approximate location AGPS has limitations and might not work in your area Therefore n Always tell the emergency responder your location to the best of your ability and n Remain on the phone for as long as the emergency responder instructs you Navigation If your Motorola mobile device provides navigation features note that mapping information directions and other navigat...

Page 122: ...tion See Location Services for more details n Other information your device may transmit Your mobile device may also transmit testing and other diagnostic including location based information and other non personal information to Motorola or other third party servers This information is used to help improve products and services offered by Motorola If you have further questions about how using you...

Page 123: ...4 or M3 T3 To determine if a product is rated for HAC please look for the HAC rating or logo on the phone s packaging For a list of current HAC models visit motorola com hacphones Results will vary depending on the user s hearing aid and hearing loss If your hearing aid happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hea...

Page 124: ...ntrary to the provisions of the Copyright Laws of the United States and other countries This device is intended solely for copying non copyrighted materials materials in which you own the copyright or materials which you are authorized or legally permitted to copy If you are uncertain about your right to copy any material please contact your legal advisor Open Source Software Information For instr...

Page 125: ...ase retain your original dated sales receipt for your records For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status Thank you for choosing a Motorola product Service Repairs If you have questions or need assistance we re here to help Go to motorola com support where you can select from a number of customer care options ...

Page 126: ... Motorola Authorized Repair Center or other entity 5 To obtain warranty service as permitted by applicable law you are required to include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d your address and telephone number In the event the Product is not covered by the Motorola Limi...

Page 127: ...OU IN THIS LIMITED WARRANTY ARE IN ADDITION TO AND DO NOT REDUCE OR OTHERWISE AFFECT YOUR STATUTORY RIGHTS What will we do if you make a claim under this Limited Warranty If you make a valid claim under this Limited Warranty Motorola will at its discretion either 1 repair the Product using new used or reconditioned replacement parts or 2 replace the Product with a new or as new reconditioned Produ...

Page 128: ...eals or other evidence of tampering or iv which have been modified or show evidence of attempts to modify them IMPORTANT IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE THEREFORE YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION MODULATION TRANSMISSION CHARACTERISTICS INCLUDING POWER LEVELS OPERATING FREQUENCIES AN...

Page 129: ... I do Review the online Motorola customer support website at www motorola com for troubleshooting information If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website please contact Motorola using the contact details provided on the customer support website at motorola com support If your Product is covered by this Limited Warr...

Page 130: ...ar 71 Chrome Browser 60 Clock 72 Find and install 49 List 16 Motorola Assist 79 Quickoffice 73 Recent 16 YouTube 58 Automate Actions 18 B Battery Capacity 87 Charging 87 Install 1 Saving power 87 Bluetooth Connect New Devices 77 Disconnect Devices 78 Reconnect Devices 78 Rename a Paired Device 78 Rename the Phone 78 Turn On or Off 77 Books 56 57 Browser Adjust Settings 63 Connect to the Web 62 Ope...

Page 131: ...rom 25 Emergency Alerts 48 Emergency Calls 114 Emergency Numbers 25 Enhanced 9 1 1 E 9 1 1 26 Enter Text 18 Entertainment 66 F Facebook 47 Install 47 Sign In 47 Flick 12 G Gestures 12 Gmail Access Account 39 Create account 38 Read and Reply to Messages 41 Send Message 40 Google Account Create 38 Sign In 39 Google Drive 75 Google Maps 52 Google Now 17 Google Play 54 Books 56 57 Find and install app...

Page 132: ...Call Logs 24 Using contacts 24 Using People list 24 Using phone keypad 23 Phone Illustration 1 Phone Layout illustration 8 Phone Update Profile 74 Photos and Videos Share 70 View 68 Pictures Assigned to Contacts 35 Play Store 49 Find and install apps 49 Power Off 10 Power On 9 Privacy Settings 96 Q Quickoffice Create a New File 73 Open a Document 73 Programs 73 Tips 73 R Register Your Phone on Spr...

Page 133: ...Location 53 Silence Ringtone 84 Sound 84 System Update 98 Text tospeech output 95 Text Message Reply 83 TTY Mode 83 Unknown Application Sources 88 Voice Output 95 Voice Privacy 83 Voice Response 95 Voice Search 95 Voicemail 82 VPN 82 Wi Fi 82 88 Wireless and Network 81 Setup Screen Lock 89 Setup Screens 4 Share contacts 35 Social Networking Accounts 47 Sound Settings Adjust Volume 11 Audible touch...

Page 134: ...isual Voicemail 27 Playback messages 28 Respond 29 Review 28 Set up 28 Settings 30 Voice Commands 74 Typing 22 Voicemail 27 Display name 31 Greeting 31 Notification 27 Retrieve messages 27 Set up 27 Setup 6 VPN 64 Add connection 64 Connect or disconnect 64 Prepare for connection 64 W Web 59 Wi Fi 59 Find networks in range 60 Search and Connect 60 Widget 13 Y Your Number 12 Z Zoom in 12 Zoom out 12...

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