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Setup and Installation Guide

5

Configuration Notes

The instructions, and screen captures in this guide describe default software 
applications included with the Concierge (a typical Concierge configuration).
Customers and/or partners may develop, and install additional custom software 
applications which run on the Concierge. In addition, customers and/or partners 
may choose to add their own hardware accessories prior to installation. 
Therefore, actual software and hardware configurations may vary at individual 
sites.

Mounting the CC5000-15

Mounting brackets are not sold with the CC5000-15 system. Obtain the 
appropriate mounting brackets to mount the CC5000-15 using a mounting bracket 
which complies with the VESA mounting standard (100 mm x 100 mm).
The total weight of the CC5000-15 system (without additional accessories, or 
modifications is 12.8 lb/5.8 kg).
For safety purposes, mounting brackets should be certified to support the total 
weight of the final system (including additional accessories, or modifications by 
the customer).
To mount the CC5000-15 using the appropriate mounting bracket:

1.

The CC5000-15 mounting inserts are M4 x 10 mm. When selecting the 
appropriate screw length, ensure its length safely engages the threads, but does 
not penetrate the CC5000-15 bezel enclosure more than 0.39 in./10 mm.

2.

Align the mounting holes on the selected mounting bracket with the mounting 
holes on the CC5000-15 bezel enclosure.

NOTE

The instructions in this guide provide basic installation guidance for the 
Concierge CC5000-15 system.

WARNING

!

Always utilize professional installers to safely install, mount, and 
supply power to the Concierge CC5000-15. Always ensure 
CC5000-15 mounting, and power routing meets regional building 
codes.

IMPORTANT

The wall outlet must be located near the CC5000-15, and be 
easily accessible.

IMPORTANT

Slots and openings in the back of the unit are provided for 
ventilation. To ensure reliable operation of the unit, and to protect 
it from overheating, ensure these openings are not blocked or 
covered.

Summary of Contents for CONCIERGE CC5000-15

Page 1: ...CONCIERGE CC5000 15 SET UP and INSTALLATION GUIDE ...

Page 2: ...y Limited ABN16 004 742 312 of Tally Ho Business Park 10 Wesley Court Burwood East Victoria Our goods come with guarantees that cannot be excluded under the Australia Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of...

Page 3: ... Figure 2 Rear View Bar Code Scanner Audio Microphones 15 6 in Touchscreen Display Front Facing Video Camera Power Receptacle IEC 60320 C14 Male Inlet 15 6 in Touchscreen Display Ethernet Port VESA Mounting Holes M4 Threaded Bezel Enclosure Removable Access Panel for Concierge HUB ...

Page 4: ... Unpacking Carefully remove the Concierge CC5000 15 from the packaging to avoid damaging the touchscreen display and associated hardware Once removed from its packaging inspect it for damage Keep the packaging It is the approved shipping container and should be used if the CC5000 15 needs to be returned for servicing Cleaning and Maintenance Always turn off the product before cleaning The touchscr...

Page 5: ...ied to support the total weight of the final system including additional accessories or modifications by the customer To mount the CC5000 15 using the appropriate mounting bracket 1 The CC5000 15 mounting inserts are M4 x 10 mm When selecting the appropriate screw length ensure its length safely engages the threads but does not penetrate the CC5000 15 bezel enclosure more than 0 39 in 10 mm 2 Alig...

Page 6: ... female end of the power cord into the C14 male end of the power receptacle located in the back of the CC5000 15 4 Plug in the male end of the power cord to the wall socket 5 The Concierge software automatically boots to the Concierge Home page see Figure 4 Entering Admin Mode To enter into Admin mode 1 Touch and hold the area in the bottom right of the Home page for five seconds to activate the A...

Page 7: ... a WLAN Network To set up a WLAN network 1 Enter Admin mode by following the steps in Entering Admin Mode on page 6 2 Touch App icon in the upper right corner of the screen to display the Apps screen Figure 6 Apps Screen NOTE The default pass code for Admin mode is 5678 The Admin pass code for your configuration may have been revised Consult your system administrators for the correct pass code ...

Page 8: ...en successfully connected press to exit Admin mode Connecting to a LAN Network To set up a LAN network 1 Ensure an ethernet cable is connected to the ethernet port accessible in the rear of the unit see Rear View on page 3 2 Enter Admin mode by following the steps in Entering Admin Mode on page 6 3 Touch App icon in the upper right corner of the screen to display the Apps screen see Figure 6 4 Tou...

Page 9: ...can bar codes 1 Hold a bar coded item approximately 6 to 12 inches from the scanner s exit window 2 When the scanner s proximity sensor senses the item a red LED and laser aiming pattern projects which enables the user to position the bar code within its field of view 3 Center the printed bar code symbol within the aiming pattern ensuring the entire symbol is within the illuminated rectangular are...

Page 10: ...e the product operates on the correct channels for the particular country of use Frequency of Operation FCC and IC 5 GHz Only The use in the UNII Unlicensed National Information Infrastructure band 1 5150 5250 MHz is restricted to Indoor Use Only any other use will make the operation of this device illegal Industry Canada Statement Caution The device for the band 5150 5250 MHz is only for indoor u...

Page 11: ... to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications...

Page 12: ...adiated transmit power of 100 mW EIRP in the frequency range 2 400 2 4835 GHz Italy requires a user license for outside usage Bluetooth Wireless Technology for use through the EEA has the following restrictions Maximum radiated transmit power of 100mW EIRP in the frequency range 2 400 2 4835 GHz Italy requires a user license for outside usage Statement of Compliance Motorola hereby declares that t...

Page 13: ...tem direito a proteção contra interferência prejudicial mesmo de estações do mesmo tipo e não pode causar interferência a sistemas operando em caráter primário Chile Este equipo cumple con la Resolución No 403 de 2008 de la Subsecretaria de telecomunicaciones relativa a radiaciones electromagnéticas This device complies with the Resolution Not 403 of 2008 of the Undersecretary of telecommunication...

Page 14: ...ntes en la Unión Europea todos los productos deberán entregarse a Motorola al final de su ciclo de vida para que sean reciclados Si desea más información sobre cómo devolver un producto visite http www motorolasolutions com recycling weee Bulgarish За клиенти от ЕС След края на полезния им живот всички продукти трябва да се връщат на Motorola за рециклиране За информация относно връщането на проду...

Page 15: ...α στο τέλος της διάρκειας ζωής τους πρέπει να επιστρέφονται στην Motorola για ανακύκλωση Για περισσότερες πληροφορίες σχετικά με την επιστροφή ενός προϊόντος επισκεφθείτε τη διεύθυνση http www motorolasolutions com recycling weee στο ιαδίκτυο Malti Għal klijenti fl UE il prodotti kollha li jkunu waslu fl aħħar tal ħajja ta l użu tagħhom iridu jiġu rritornati għand Motorola għar riċiklaġġ Għal akta...

Page 16: ...it others to i modify translate decompile bootleg reverse engineer disassemble or extract the inner workings of the Products ii copy the look and feel or functionality of the Products iii remove any proprietary notices marks labels or logos from the Products iv rent or transfer all or some of the Products to any other party without Motorola Solutions prior written consent or v utilize any computer...

Page 17: ...ent Licensee must bring any action under this Agreement within one 1 year after the cause of action arises Maintenance Unless provided for in a separate agreement Motorola Solutions shall not be responsible for maintenance or field service of the Products High Risk Activities The Products are not fault tolerant and are not designed manufactured or intended for use or resale as on line control soft...

Page 18: ...t license or other governmental approval Violation of this provision will be a material breach of this Agreement permitting immediate termination by Motorola Solutions Third Party Software The Products may contain one or more items of Third Party Software The terms of this Agreement govern your use of any Third Party Software UNLESS A SEPARATE THIRD PARTY SOFTWARE LICENSE IS INCLUDED IN WHICH CASE...

Page 19: ...copy of any source code made publicly available by Motorola Solutions related to Open Source Software distributed by Motorola Solutions you may send your request including the Motorola Solutions Product name and version along with the Open Source Software specifics in writing to Motorola Solutions Inc Open Source Software Management 1301 E Algonquin Road Schaumburg IL 60196 USA MOTOROLA MOTO MOTOR...

Page 20: ...0 927 9626 http www motorolasolutions com MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2013 Motorola Solutions Inc All Rights Reserved ...

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